elevate your sole Reviews

Name: elevate your sole
Address: 170 High Street, Prestatyn
Rating: 4.94

4.9 Rating 3,575 Reviews

99 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,575 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01745 886378

Email:

sales@elevateyoursole.co.uk

Location:

170 High Street
Prestatyn
LL19 9BW

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elevate your sole 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a lovely dress by Seasalt online from Elevate your Sole. It arrived promptly and I was informed of progress at every step. Great service! 👍”

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“Fantastic service with a lovely personal touch sent with the items. Far exceeded my expectations. A fabulous company to buy from! Have rated 5 stars!”

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“Arrived on time, easy to order and track.”

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“great customer service answered question right away and great boots. just as described”

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“Delivery was quick, packaging was lovely had a little hand written note which was a nice touch. Contacted about ordering a different size and they quickly replied.”

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“The item arrived well packaged and extremely promptly. Very happy with the service.”

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“Excellent service. Very comfortable boots. Personal note on the order form was a nice touch”

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“Excellent and attentive customer service with great quality products.”

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“Amazing shoes”

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“I had a hip replacement 2 years ago . Find these soles work well . As I have one leg slightly longer than the other.”

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“I received my boots today, they are good quality, smart and very comfortable. I will be well prepared for winter!”

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“Awesome service Awesome boots!!!”

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“I love elevate your sole i find everything I need there and d quality was it’s amazing I love it and I will definitely make it my favorite shoes store u will not be disappointed tk u”

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“Sent for ankle boots .They were as described .Prompt service and excellent communication..Received them in two days Nice little touch with a small packet of lovehearts in the box . Will be buying more from this shop and will be recommending them to others.”

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“Excellent service, only waited a few days for my parcel sadly I ordered the wrong size but will definitely be ordering again”

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“I am very pleased with my Van Dal brown suede boots.I need to wear orthotics in all my footwear because of knee problems.I had searched on the internet for a long time to find a pair of boots that were trendy but wide enough to fit me and my orthotics.These are perfect so am very happy and of course ready for winter.Thank you Hal.I will look in your shop next time I am in Llandudno”

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“I have scored my review 3 stars although, in truth, it should be 5 stars for the Llandudno store and one for the Rhos on Sea store. Customer service, friendliness and a helping attitude in abundance in Llandudno store but, oh dear, what a difference in the Rhos on Sea outlet - a couldn't care less attitude, not a smile to be seen and I felt totally deflated when I left. What a difference in these two stores, don't bother with Rhos on Sea, go straight to the Llandudno shop where you'll get a warm welcome and understanding assistants, eager to please.”

Helpful Report

Hello, Thank you for taking the time to write a review. I’m really pleased that you enjoy the service offered at the Llandudno shop and I’ll make sure to pass on your praise. I am concerned about the comments left for Rhos on Sea and am hoping that you’d be willing to share the details of your experience so I can investigate further and offer training or feedback as necessary. Many thanks, Hal

“I had been looking everywhere for a particular pair of shoes and so pleased to find them at elevate your sole. Great communication with the seller and the shoes arrived quickly. Very nice touch adding an additional little gift!”

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“First time I have shopped with his company. Was exceptionally pleased with purchase, plus small gesture placed in the shoe bow. More than happy with the price of shoe, excellent experience.”

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“I was happy with the boots and more than impressed with customer service I will try to use you again”

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elevate your sole is rated 4.9 based on 3,575 reviews