elevate your sole Reviews

Name: elevate your sole
Address: 170 High Street, Prestatyn
Rating: 4.94

4.9 Rating 3,580 Reviews

99 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01745 886378

Email:

sales@elevateyoursole.co.uk

Location:

170 High Street
Prestatyn
LL19 9BW

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elevate your sole 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the shoes for a day at the races. Unfortunately the shoes didn't even make the full day as all the insole on one of the shoes fell apart making the shoe too uncomfortable to wear. I ended up wearing a beautiful dress with flip flops.”

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Thank you for taking the time to leave a review. I’m sorry to hear that the shoes didn’t live up to expectations. I would have welcomed the opportunity to rectify this issue earlier using the contact details on both the confirmation email and returns form. I’d be happy to discuss further, so please feel free to get in contact via customerservices@elevateyoursole.co.uk Many thanks, Hal

“Shoes arrived quickly. Good customer service. Would use again.”

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Thank you for your kind review. I hope to hear from you again soon. Many thanks, Hal

“I was very pleased with the service and particularly impressed that it came with a personal note from the proprietor, which indicates care and attention to the order. Also the package was addressed in handwriting, something that made much more impact. As for the product, the boots are good, but the seams inside the top edges of the boot are a bit rough and tend to damage my support tights that I have to wear. I tried to smooth them down but to no avail. I am disappointed on this as Val Dal are well known for highest quality.”

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Thank you for your kind review. I'm really pleased that you enjoyed the service. I've been looking for ways to soften any new stitching and I'll be in contact with Van Dal to see if they can recommend a solution. I'll be in contact soon. Many thanks, Hal

“I found navy wedge mules which I had been unable to purchase locally”

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Thank you for your kind review. I'm glad that we had your shoes in stock and I hope that you enjoy wearing them. Many thanks, Hal

“I ordered the shoes online and they shipped them to Stoney Creek Ontario Canada They arrived very quickly with a lovely note in the box. My mum loves her new shoes. Thank you and we will be ordering from you again!!!😀😁”

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Thank you for your kind review. I'm really pleased that you enjoyed the service and your mum likes her new shoes. I hope to hear from you again soon. Many thanks, Hal

“Prompt service, personal message and great after sales support”

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Thank you for your kind review. We're only a little team, but we always do our best. I'm really pleased that you liked the service. Many thanks, Hal

“Easy to order, fast prompt delivery, great product. Thank you”

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Thank you for your kind review. I'm really pleased that you liked the service and I hope to hear from you again soon. Many thanks, Hal

“The shoes arrived promptly and were exactly as described.”

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Thank you for your kind review. I'm really pleased that you liked the service and I hope to hear from you again soon. Many thanks, Hal

“delivered quickly and card inside made it seem like a very personal service, excellent”

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Thank you for your kind review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Loved my shoes. I received them within a few days and delivery was free. Very impressed.”

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Thank you for your kind review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“I found just what I was looking for at a very good price and the free postage was a bonus too. I would definitely check out your site again when these shoes need replacing. Thank you.”

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Thank you for your kind review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“User friendly website, prompt order fulfillment and excellent customer service. Would order from this company again.”

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Thank you for your kind review. I'm really pleased that you liked the website and enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Excellent service.”

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Thank you for your kind review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Quick efficient service.”

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Thank you for your kind review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Excellent service and best price, easy to order and quick delivery”

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Thank you for your kind review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Quick shipping”

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Thank you for your kind review. Always try our best to get them sent out quickly. Many thanks, Hal

“Fantastic customer service, really speedy delivery. Will definitely be buying from again.”

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Thank you for your very kind review. I'm really pleased that you enjoyed the service and I look forward to hearing from you again in the future. Many thanks, Hal

“Having tried to buy these shoes for some time, I was delighted to find them on your site. I contacted immediately with a friendly conversation and the shoes were sent to me and despite some transport problems arrived in time for my trip away and a special occasion. My thanks to all concerned for your courtesy and efficiency... I will buy from you again! PV”

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Thank you for your kind review. I'm really pleased that the shoes got to you on time after the delivery hiccup. I hope that you enjoy wearing your new shoes. Many thanks, Hal

“Easy online order, quick delivery, such comfy lovely shoes! Well done!”

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Thank you for your kind review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Shoes lovely unfortunately 5's too big. 4's too small and tight pity no 4.5”

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elevate your sole is rated 4.9 based on 3,580 reviews