elevate your sole Reviews

Name: elevate your sole
Address: 170 High Street, Prestatyn
Rating: 4.94

4.9 Rating 3,580 Reviews

99 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01745 886378

Email:

sales@elevateyoursole.co.uk

Location:

170 High Street
Prestatyn
LL19 9BW

Write Your review

Tell us how elevate your sole made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

elevate your sole 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't be more impressed with the service I received, from the ease of placing my order to the speed of delivery and to find a hand written note in with my shoes really gave it a personal touch. I will certainly be ordering again.”

Helpful Report

(Online) -

Thank you for taking the time to write such a kind review. It's fantastic to know that you enjoyed the service from start to finish and I hope that you will consider us for future shoes purchases. Many thanks, Hal

“made shoe shopping a pleasure, even with my inherited bunions, kept seeing more shoes I liked on my way out of the shop!”

Helpful Report

(Prestatyn) -

Thank you for your kind review. I'm really pleased that you enjoy shopping here and I hope that I will be able to tempt you back in with more beautiful shoes. I hope to see you soon. Many thanks, Hal

“Excellent service. Great to have a nice shop in Prestatyn and a good selection.”

Helpful Report

(Prestatyn) -

Thank you for your kind review. I'm really pleased that you're impressed with the selection and I hope that I continue to tempt you in with our new collections. Many thanks, Hal

“Great service. Loved sandals & arrived very quickly.”

Helpful Report

(Online) -

Thank you for the kind review. I hope that you enjoy wearing your new sandals and that I hear from you again soon. Many thanks, Hal

“Great products at great prices and speedy delivery. I could not have asked for more.”

Helpful Report

(Online) -

Thank you for your kind review.I hope that you enjoy wearing your new Loake boots. I'd be very pleased to source all of your future Loake purchases, so please consider me for the future. I hope to hear from you soon. Many thanks, Hal

“I ordered a pair of sketchers online. The price was the lowest for this particular pair that I could find anywhere online. They came within around a weeks time and when they arrived the shoes were in very good quality in their original box. Overall very happy with the service and with my purchase.”

Helpful Report

(Online) -

Thank you for your kind review. I'm really pleased that you were happy with the shoes and service. I'm a little concerned about the time it took to deliver them to you and although items sent on a Saturday can sometimes be a little slower I'm going to feedback this information to Royal Mail. Many thanks, Hal

“Disappointed, the shoes received were poor quality........ the colour had clearly faded from parts of the shoe........ No return address given either. Unhappy customer who will not return.”

elevate your sole 1 star review on 28th June 2016

Helpful Report

(Online) -

Thank you for taking your time to leave a review. I'm disappointed that you weren't happy with the product or service. Whilst it's unfortunate that a returns form wasn't included as normal, I'd have happily dealt with any complaint or return via email or telephone, as provided on the confirmation email and the website. The 'fading' that you mention is part of a design technique called burnishing, it's purely intentional and is readily apparent with the images on the website. If you'd like to discuss this any further, I'd be happy to hear from you. Many thanks, Hal

“Lovely to have a shop providing a great and different selection of styles coupled with friendly and helpful service. Also noted that my latest purchase from elevate your sole was also available at Debenhams.....at a higher price!”

Helpful Report

(Prestatyn) -

Thank you for your kind review Yvonne. I'm really pleased that you chose to visit me before going to Debenhams :). I hope to see you again soon. Many thanks, Hal

“I am extremely pleased with the service I received when ordering my sandals from elevate your sole. The young man couldn't have done more to help, assisting me with the payment and ensuring I received them by Royal Mail within a couple of days. Really happy with the sandals. Wore them on Friday evening when attending the opera at Glyndebourne. Sandals and opera - both fabulous!”

Helpful Report

(Online) -

Thank you for your kind review. I'm really pleased that they arrived in time for the opera. I've had a lot of great feedback for these particular sandals and I'm sure that you'll continue to enjoy them for years to come. Many thanks, Hal

“Fantastic quality. Prompt delivery.... And well wrapped ! Thankyou”

Helpful Report

(Online) -

Thank you for your kind review. I've got a passion for anything Loake and I particularly like these shoes! Enjoy.

“Quick delivery and great shoes at a competitive price. Only downside was the payment by credit card option which didn't seem to work. Might have been because I was doing the transaction on my tablet.”

Helpful Report

(Online) -

Thank you for your kind review. I hope that you enjoy wearing your new shoes. The payment facility is handled by Paypal and I'll make sure to pass on your feedback. I hope to hear from you again soon. Many thanks, Hal

“Really quick service,kept me informed of progress of delivery from start to finish ,and shoes are exactly what I wanted ,thank you”

Helpful Report

(Online) -

Thank you for your kind review. I'm really pleased that you enjoyed the service and the shoes. I hope to hear from you again soon. Many thanks, Hal

“Great product, great service”

Helpful Report

(Online) -