Element Replacement Ltd Reviews

Name: Element Replacement Ltd
Rating: 4.90

4.9 Rating 7,671 Reviews

99 %

of reviewers recommend Element Replacement Ltd

Company Reviews

Metrics

Info

4.9

Based on 7,671 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0151 448 1201

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Element Replacement Ltd 5 star review on 29th September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We paid for next day delivery at a cost of £6.99 and that just did not happen. It stated order by 9pm for next day which we did. We got it the day after that, so we could have paid the low price!”

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Posted 2 years ago

Hello, Sorry, I'm not sure if you are confusing your order with us, with another? We charge £5.99 for Tracked 24 delivery, not £6.99. However, you did not choose this option - you chose Tracked 48 delivery which takes a couple of days. Therefore, you got your item on time. Also, we state the cut-off for same-day dispatch is 4pm - not 9pm. Regards, ELement Replacement Ltd.

Posted 2 years ago

“From order to delivery, excellent. Easily installed (help from YouTube).”

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Posted 2 years ago

“What I wanted was in stock at a reasonable price and it arrived promptly.”

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Posted 2 years ago

“Received exactly what I needed in a short timeframe - excellent service and the part works perfectly.”

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Posted 2 years ago

“Excellent service element is of good quality and working well”

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Posted 2 years ago

“Product I ordered came quick as was exactly what I was looking for. Fixed my cooker in seconds! Will definitely use again.”

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Posted 2 years ago

“The the replacement element was a correct fit I had no issues Thank you”

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Posted 2 years ago

“Arrived a dya earlier than expected well wrapped and protected. Correct part and works effeciently”

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Posted 2 years ago

“Very pleased with the product. Easy to fix. Value for money. Delivered on time. Thank You”

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Posted 2 years ago

“Do not buy from this company! I ordered a part that didn’t fit my oven (wrong connections) and advised by electrician not to use. Their website recommended says this product fitted my oven, but they have a get out clause in the small print, so they are not liable for this (Be careful). After the recommendation by the electrician, this company didn’t understand the electricians concerns! After sending this back, they emailed to say it had been heated up and modified (firstly how can you modify a heating element and secondly, I did not heat this up as recommended) So if it had been, this has been heated up before it was sent to me! So they now have a product that I returned and paid for, so I question was this a return that someone else had already sent back and then sent out to me. I hope this doesn’t get sent to another customer. How many people are they doing this to?! I now have to go through the small claims court to get my money back, but will be good money spent, showing companies like this, they cannot keep doing this to customers. So my advice is stay away from this company and use a reputable one.”

Helpful Report

Posted 2 years ago

Hello, The element you returned has certainly been heated up as some of the metal parts are burnished in colour and the fixing pin opposite the bracket should be at 90 degree angle and has been straightened. It is clearly not in a saleable condition which is the basis on which items can be returned. We will email you some pictures comparing a new element with the one you returned to help clarify the situation.

Posted 2 years ago

“Very knowledgeable and helpful staff when I contacted them for help getting the correct element for my oven. Delivery was very quick and a perfect fit! Oven back to new!”

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Posted 2 years ago

“Dear Sir. My Belling Cooker is 20 years old. This is the second time I have purchased an oven element from you . I am very pleased with your product and service and will order another one in 10 years time. AMS”

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Posted 2 years ago

“Easy to use website, order arrived within 48hrs, oven back working an hour later after replacing main oven and grille elements. Very happy customer 10/10”

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Posted 2 years ago

“Element was delivered at the time stated. I fitted the element in my niece's oven within 30 minutes. All in all a great service and price.”

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Posted 2 years ago

“Very fast knowledgeable service, made sure I bought the correct item ✅”

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Posted 2 years ago

“Fabulous item, well packaged (easy to fit) and swift delivery Well done 👏”

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Posted 2 years ago

“The part arrived with in two days”

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Posted 2 years ago

“arrived quickly and as described”

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Posted 2 years ago

“Website tells you if partd will fit each model.and quick response for delivery will use again”

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Posted 2 years ago

“Correct Beko oven element. Delivered quickly. Would use this company again.”

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Posted 2 years ago

Element Replacement Ltd is rated 4.9 based on 7,671 reviews