Element Replacement Ltd Reviews

Name: Element Replacement Ltd
Rating: 4.90

4.9 Rating 7,671 Reviews

99 %

of reviewers recommend Element Replacement Ltd

Company Reviews

Metrics

Info

4.9

Based on 7,671 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0151 448 1201

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Element Replacement Ltd 5 star review on 29th September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, and very easy to install for a complete novice.”

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Posted 2 years ago

“My order was easy to purchase and delivered very quickly in a world when you just want to buy something without all the drama”

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Posted 2 years ago

“The element arrived quickly and was easy to install.”

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Posted 2 years ago

“Wide product range and good prices for branded and non-branded goods. Excellent customer service as email queries get answered very promptly and delivery very quick too, usually despatched that day. Have purchased from them three times and will again. Recommend.”

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Posted 2 years ago

“Excellent service, fast delivery, item was accurately described and fitted first time with no issues.”

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Posted 2 years ago

“Quick delivery and excellent price”

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Posted 2 years ago

“Good website, easy to find the correct part which fitted with no problems. Excellent overall experience”

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Posted 2 years ago

“Ordered on 24th October, turned up on the 31st October. Wouldn't use again, e mailed and no reply. Terrible service.”

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Posted 2 years ago

Hello, Sorry to hear of your wait. As you ordered on the evening of the 24th, this was dispatched on the 26th (due to the Royal Mail strike which we mentioned on our website on the 25th). Delays were to be expected in the days following the industrial action, which we also clearly mentioned on our website. Tracked 48 usually takes 2-3 working days - your item was dispatched on Wednesday and delivered on Monday. Sorry to hear we did not reply to your email. I cannot see any email from the address provided, unless they were sent from an alternate address? Regards, Element Replacement

Posted 2 years ago

“They have a real person on a real phone who can give advice. Delivered promptly (even during RM strike). Good quality replacement, fitted easily. Lamona 3405: only needed one PZ2 screwdriver all in. Get on with it.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Direct replacement, well packaged, straightforward to fit.”

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Posted 2 years ago

“Excelleny service, great communication, fast delivery, briliant customer service...thank you!”

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Posted 2 years ago

“New elements arrived on time and relatively easy to install.”

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Posted 2 years ago

“Perfect fit and easy to fit. Works well. Quick delivery too”

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Posted 2 years ago

“Fantastically quick service at good price .”

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Posted 2 years ago

“Very helpful staff- fast delivery and Great price. Would return for future items Very Happy customer”

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Posted 2 years ago

“They sent the wrong part despite me checking my model no. Etc with them. Now they will not REFUND the return costs! Expensive order as also cost me two engineer visits‼️”

Element Replacement Ltd 1 star review on 10th October 2022

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Posted 2 years ago

Hello, I refer you to the bottom of your screenshot, taken from our product page, which asks you to compare the part before ordering as the model number alone is not enough to confirm this. This message is repeated further down the page, as it is on every product on our website. We provide photographs of the elements, with the dimensions clearly described on them, to allow for a physical comparison to be done. Regards, Element Replacement Ltd

Posted 2 years ago

“Neff grill element replacement ordered Thursday, 06/10/2022, received Monday morning, 10/10/2022. Now eating my toast. What a quick and efficient service. Well done. 5* service.”

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Posted 2 years ago

“Very good service and speedy delivery.”

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Posted 2 years ago

“Very good service Order came in about 3 days The element was easy to fit Cooker’s working fine again”

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Posted 2 years ago

Element Replacement Ltd is rated 4.9 based on 7,671 reviews