The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 36,403 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 36,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 22nd March 2025

913

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good and delivered quickly 👍”

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Posted 1 week ago

“Good service, fast delivery & good prices. Website a bit cumbersome, it would help if filters were better. I found it easier to search by individual flavour names.”

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Posted 3 weeks ago

“I think have finally found the one.. I have been a heavy smoker for 40 yrs.. try cream tobacco %20 nicotine ro start you won't regret”

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Posted 3 weeks ago

“Took a couple of days to get use to the change from vip British gold to this one. However now it's great, very similar taste and worth the effort to find an alternative. Ordering is simple and Delivery was quick. No issues”

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Posted 1 month ago

“ET is probably the best vape store I’ve tried so far. A Very helpful, very reliable and efficient service. Thank you.”

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Posted 1 month ago

“Usually very good but this time some of the cartridges didn’t work. About dissappointed”

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Posted 1 month ago

“I like the flavours available and the delivery is excellent But feel the price should be a little cheaper due to the limited amount of pods per packet.”

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Posted 1 month ago

“Vape kit was cheap and I got 3 free e-liquids. There are so many deals like 4 e-liquids for £10, very happy with my experience!”

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Posted 1 month ago

“You need to contact me about my order as I cant submit a support ticket and I am not able to contact you in any way. ET5379617-045”

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Posted 1 month ago

“Reasonably priced and very quick delivery.”

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Posted 2 months ago

“Excellent well done”

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Posted 2 months ago

“Great service from start to finish. Ordering is very simple as is paying and delivery is super quick. Packages are perfect for letter boxes and therefore we do not have to be at home for delivery. Great all round.”

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Posted 2 months ago

“Efficient delivery of orders. Sometimes have problems with site. Particularly the subscription side of it”

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Posted 2 months ago

“I think this company is brilliant, I order one day and they are there the next day or definitely the day after, they have such a variety of all sorts, it's hard to make a decision, Thank you so much for the hard work you all do Maggie”

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Posted 2 months ago

“Excellent service. Good delivery times and product range.”

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Posted 4 months ago

“Delivery was fast however I'm disappointed to see you no longer do my flavour so will have to look elsewhere from now on.”

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Posted 4 months ago

“Large order, speedy delivery, arrived the following day. New vape kit bought for a Xmas gift (3 free vape juices included all of these were out of date). Apart from that, all the other vape juices I'd ordered for myself had decent dates.”

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Posted 4 months ago

“Very easy to use, quick refill when needed. Some tanks can be slightly off (spitting or burnt taste) but not very often and the 5 tanks for £11.95 is a good deal.”

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Posted 4 months ago

“I've been using ET for a long time. Always fast delivery and a good price. Recently not had a good experience with the refillable pods and no response to my contact with them but this is unusual.”

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Posted 5 months ago

“I order quite regularly and can always rely upon the prompt action and completion of my product. I would appreciate the return of the automatic confirmation email when an order is placed.”

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Posted 5 months ago

The Electric Tobacconist is rated 4.9 based on 36,403 reviews