The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 35,434 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 35,434 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was more than happy with the speedy delivery, the site was informative and easy to use with a good range of products for all price ranges . A good overall service, I will be happy to keep using for all my vaping needs .”

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Posted 4 years ago

“Issues encountered have been resolved promptly. Will be using again.”

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Posted 4 years ago

“Product good, fast delivery I am very happy already told friends about so yes I recommend”

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Posted 4 years ago

“Excellent service and range of products. Was promised 10£ off my next order as a late forgotten order, but this didn’t happen 😣. Fast delivery”

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Posted 5 years ago

Hi Rachel, thanks for the great review. I can confirm you still have £10 to spend in your e-wallet. I can see your most recent order was placed with Paypal and e-wallet credit cannot be used in conjunction with PayPal. To use the credit on your account, simply checkout as if you were paying by card and on the final tab of the checkout process will be presented with the option to use your 'e-wallet' balance. You must be logged in to your Electric Tobacconist account to use any credit. I hope this helps. Amy - ET Team

Posted 5 years ago

“ET UK were the most cost-competitive of the ECigg webshops that I visited. I purchased (and would recommend) the frenzy geek vape kit which will not be found cheaper elsewhere online in the UK/IRE. I do not recommend the nic salt pinkman. Stick with the original pinkman it is Vampire Vapes OC formula after all”

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Posted 5 years ago

“Very efficient, excellent service”

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Posted 5 years ago

“Very good service, would recommend to a friend.”

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Posted 5 years ago

“Cheap range of products and super fast delivery. Arrived in blank packaging so as to preserve anonymity of content which was much appreciated.”

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Posted 5 years ago

“Good service speedy delivery the only reason I have given 4 instead of 5 stars is that you are not contactable by phone.”

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Posted 5 years ago

“Great product, love the fact that it was ready to go. I will be buying more pods very soon. I am excited to try different flavours.”

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Posted 5 years ago

“Good quality. Doesn’t taste like apple as much as I thought it would.”

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Posted 5 years ago

“Very good, good help”

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Posted 5 years ago

“Service and speed of delivery excellent. However, I couldn't get to choose the 2 free e-liquids which were advertised with my order and the previous order I made, although I pressed the correct button each time. Any chance these could be sent on to me?”

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Posted 5 years ago

“Good price and arrived in a timely manner.”

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Posted 5 years ago

“I only gave 4 stars because you sent the wrong blend but everything else was first rate will continue shopping with you”

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Posted 5 years ago

“Good delivery and customer support”

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Posted 5 years ago

“Delivered on time and in good condition no problems. Recommend their service”

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Posted 5 years ago

“Very fast delivery which is always nice. Excellent customer service and lovely looking pamphlet with my liquid. All my juice arrived before schedule and in perfect condition. Cheers boys x”

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Posted 5 years ago

“I ordered the Golden and Blended Tobacco Flavours. So far I've only tried the Golden variety. It tastes a bit like a cookie. But actually it's ok. As someone who first smoked cigarettes, then Iqos Heets, this has been an easy transition. I find it a the Vype Pen Capsules much smoother and I like that it's clearly marked with it's nicotine content.”

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Posted 5 years ago

“quick delivery”

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Posted 5 years ago

The Electric Tobacconist is rated 4.9 based on 35,434 reviews