The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 36,422 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 36,422 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

help@electrictobacconist.co.uk

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The Electric Tobacconist 5 star review on 29th March 2025

915

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast service”

Helpful Report

Posted 1 year ago

“Quick swift delivery website easy to use clearly listing products and prices. Unlike other websites selling similar.”

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Posted 1 year ago

“Ordering very easy delivery quick but it seems wherever you order multiple batteries from, one doesn’t work.”

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Posted 1 year ago

“Easy to navigate site and great tips for choosing a flavor to suit your tastes. A speedy delivery 🚚👍👍”

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Posted 1 year ago

“The customer service were really helpful when I needed their assistance”

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Posted 1 year ago

“Stops me from smoking”

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Posted 1 year ago

“very prompt delivery and good variety of liquids for my vape only criticism is very small refill bottles would love larger refills in edge liquids .”

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Posted 1 year ago

“Easy to use. Sleek design”

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Posted 1 year ago

“UWell Caliburn is a wicked machine! Life saver!! Cheap and very cheerful. I also had a deal with the flavours 3 for 9.99 And they gave me an extra pineapple ice flavour for free. However, the nic salts 10ml cherry cola was awful. Nasty Juice nic salts are the best for Uwell Caliburn vapes.”

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Posted 1 year ago

“Great service on delivery.”

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Posted 1 year ago

“super helpful”

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Posted 1 year ago

“Very good but the post office who delivered our et put it in a bin and never put a card in door so it was quite a few days before we found it”

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Posted 1 year ago

“There was a problem with my order when it arrived. Once I returned my order I got a refund same day.”

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Posted 1 year ago

Hi Gillian, thanks for taking the time to leave us a review. We're sorry to hear you have some problems with your 10 Motives refills. I've checked our system and can confirm our team responded to your query within a few minutes of being submitted. We are currently awaiting your response and the return of your faulty refills. Please check your inbox and spam folder in case our response has been delivered there. Best Regards - ET Team

Posted 1 year ago

“Its good, battery lasts but takes ages to charge”

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Posted 1 year ago

“Excellent simple ordering and quick to deliver My only issue is products being out of stock”

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Posted 1 year ago

“Wide range of products, fast UK delivery.”

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Posted 1 year ago

“Competitive prices, quality products and quick delivery every time”

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Posted 1 year ago

“Fast response and good service, price is not bad but not the most attractive shop compared with some shop have loyalty rewards and free gift or free new product tastings.”

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Posted 1 year ago

“Great company to buy from, fast delivery and are always there is any issues. Shame they don't do discounts etc or a rewards system”

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Posted 1 year ago

“Went well.delivered on time”

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Posted 1 year ago

The Electric Tobacconist is rated 4.9 based on 36,422 reviews