The Electric Tobacconist Reviews

Name: The Electric Tobacconist
Address: Unit 1 & 2 Mark House, Mark Road, Hemel Hempstead, Hertfordshire
Rating: 4.93

4.9 Rating 34,828 Reviews

99 %

of reviewers recommend The Electric Tobacconist

4.9

Based on 34,828 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

help@electrictobacconist.co.uk

Write Your review

Tell us how The Electric Tobacconist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Electric Tobacconist 5 star review on 23rd June 2024

737

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a good selection of Double prop 10ml from Electric Tobacconist. Genuine products. Nice flavours. Prompt delivery. All round good service”

Helpful Report

Posted 4 years ago

“AS with all simple transactions with you the delivery was fast and accurate , but my two previous complaints are still awaiting any out come on two occasions I ordered a Blue item which should have come with a free liquid.. You told me if I had not specified a flavour you staff always added one which was normally ordered. Which would not have been difficult as I always buy Menthol.”

Helpful Report

Posted 4 years ago

“Great deals but I would like to get email on updates with the tracking information”

Helpful Report

Posted 4 years ago

“Good website, very easy to use with a good range of products at different price points. Delivery was speedy, and not personally had any issues with the products I ordered.”

Helpful Report

Posted 4 years ago

“It's a great way to 'smoke' without all the harmful stuff”

Helpful Report

Posted 4 years ago

“lots of product, easy to navigate and, if you buy a lot, you get free next day delivery”

Helpful Report

Posted 4 years ago

“Website v easy to use, goods delivered v quickly and i am v happy with the items and experience. Thank you 😊”

Helpful Report

Posted 4 years ago

“Very good service. Very quick delivery. No problem. Thank you.”

Helpful Report

Posted 4 years ago

“Fast delivery products safely packaged all in all happy customer”

Helpful Report

Posted 4 years ago

“Very happy with my vype e pen 3 and fast and delivery for the refills I order. Wish they weren’t so dear though”

Helpful Report

Posted 4 years ago

“Amazing service, fast delivery. Will be using all the time.”

Helpful Report

Posted 4 years ago

“Usually my order can come the next day but sometimes it can take 2 or 3 can be a bit erratic delivery wise .but always have a good variety of stock”

Helpful Report

Posted 4 years ago

“Happy with the product. Recieved my order within a couple of days.”

Helpful Report

Posted 4 years ago

“Always room for improvement, easy access website and purchasing options, well packaged and prompted delivery, always recommend”

Helpful Report

Posted 4 years ago

“Great quality and quick delivery.”

Helpful Report

Posted 4 years ago

“Some initial difficulty registering with my Northern Ireland Driving Licence number - but ET customer service contacted me and resolved the issue quite quickly. Order of coils and vape oil arrived shortly afterwards. So far so good.”

Helpful Report

Posted 4 years ago

“Well arranged website with clear menus, ordering is easy enough and pricing is competitive. Delivery is free so no problems there”

Helpful Report

Posted 4 years ago

“The service was good. My order came on the next day. The eliquid is also good.”

Helpful Report

Posted 4 years ago

“Great product. Exactly what I needed. Easy to use. Packaged well. Would be 5 stars but there was no liquid.”

Helpful Report

Posted 4 years ago

“Ejuice arrived promptly, which is great in these sad days! Product as described and will order again! Thank you”

Helpful Report

Posted 4 years ago

The Electric Tobacconist is rated 4.9 based on 34,828 reviews