Electra-Zoom Reviews

Name: Electra-Zoom
Address: Unit 5 Global Business Park14 Wilkinson Road, Cirencester
Rating: 4.80

4.8 Rating 376 Reviews

95 %

of reviewers recommend Electra-Zoom

Company Reviews

Metrics

Info

4.8

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Electra-Zoom:

We are one of the UK’s leading electric scooter retailers. Offering the lowest price, with highest quality, next day delivery across the UK and full warranty on all products.

Phone:

01285896323

Email:

info@electrazoom.co.uk

Location:

Unit 5 Global Business Park14 Wilkinson Road
Cirencester
GL7 1YZ

Anonymous

Anonymous // 01/01/2019

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“Excellent service, highly recommended”

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Posted 4 years ago

“Great price. Instant communication. Delivery support. Perfect delivery performance. 100% product quality.”

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Posted 4 years ago

“Nice informative site, very quick delivery”

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Posted 4 years ago

“Incredible cant speak highly enough”

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Posted 4 years ago

“Friendly staff quick delivery.”

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Posted 4 years ago

“Dear developers, it would be very good if the electronic lock worked until the owner unlocked it, instead of being unlocked automatically after 3 hours. Thank you.”

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Posted 4 years ago

“Great service prompt delivery very helpful and kept up to date with progress”

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Posted 4 years ago

“Very good communication and next day delivery was great. I wish the company had not stuck an Electra-Zoom sticker down the handle bar stem on the scooter to advertise your company without asking me first, or this should be supplied loose and I could have fitted it if I wish.”

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Posted 4 years ago

“Had no problems getting my scooter everything was scheduled and emailed to me on time & I could track my order. Everything came packaged nicely.”

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Posted 4 years ago

“Fab service! Arrived the next day. Been out on it last night, nippy and fun!!”

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Posted 4 years ago

“Very good. I suggest. Nice timing, nice product.”

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Posted 4 years ago

“Good service,best price, quick free delivery.thank you.”

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Posted 4 years ago

“Fast delivery.”

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Posted 4 years ago

“Arrived as expected, very well packaged. Good clear instructions, easy to charge. Substantial scooter that I’m more than happy with - great bit of kit 😊”

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Posted 4 years ago

“Easy purchase process. Arrived the day. Great product. Great service.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Very quick delivery son very happy with his new scooter”

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Posted 4 years ago

“Very fast and efficient delivery and good price. Only downside is they take the scooter out and put an Electra-Zoom sticker all over the down tube which is hard to get off and leaves a residue. This was a bit frustrating.”

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Posted 4 years ago

“The one day delivery take 4 days What is this electra zoom sticker?! i didn't see on picture And the max speed is 26 km/h and I have 55 kg and the scooter is brand new”

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Posted 4 years ago

Hi Cyntia, We are sorry to hear about the issue you had with our service. Having looked at your order in further detail unfortunately when it initially came though it was flagged by our fraud prevention checks. (We can send the full report though if you like?) We use a specialist 3rd party company who are integrated into our website. Unfortunately we do experience fraudulent orders, often using stolen cards. So we need to ensure the order is legitimate before we can proceed further. Performing our checks and receiving the relevant information from yourself is what resulted in your order being delayed slightly, and we do apologies about this. We pop our branded stickers on the scooters to help promote our company. They can very easily be removed. The maximum speed of the product is 15.5mph (25kph) This is stated on our website under the specification section, and in the products user manual. So 26kph is a bonus 🙂 If we assist further do please let us know. Thanks Ollie

Posted 4 years ago

“Great delivery and customer service, oh and cheapest on market by some way!”

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Posted 4 years ago

Electra-Zoom is rated 4.8 based on 376 reviews