Electra-Zoom Reviews

Name: Electra-Zoom
Address: Unit 5 Global Business Park14 Wilkinson Road, Cirencester
Rating: 4.80

4.8 Rating 376 Reviews

95 %

of reviewers recommend Electra-Zoom

Company Reviews

Metrics

Info

4.8

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Electra-Zoom:

We are one of the UK’s leading electric scooter retailers. Offering the lowest price, with highest quality, next day delivery across the UK and full warranty on all products.

Phone:

01285896323

Email:

info@electrazoom.co.uk

Location:

Unit 5 Global Business Park14 Wilkinson Road
Cirencester
GL7 1YZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company, best price I could find the scooter for and was delivered really quick would definitely use this company again”

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Posted 4 years ago

“Easy to order.Online payment received next morning”

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Posted 4 years ago

“Very nice 💪💪💪”

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Posted 4 years ago

“Amazing service! As stated. Next day delivery. Very pleased with my purchase. Definitely recommend to buy from them.”

Electra-Zoom 5 star review on 11th May 2020

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Posted 4 years ago

“All great very recommended Parcel next day”

Electra-Zoom 5 star review on 10th May 2020

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Posted 4 years ago

“Really good, fast efficient service and good product. Pleased!!”

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Posted 4 years ago

“Great service, dispite not knowing about this company I read the reviews and they were very positive, so I am adding my own to ensure someone will also see this and make the right decision to purchase. I brought the Xiaomi Pro with next day delivery.”

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Posted 4 years ago

“Fantastic service and amazing scooter”

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Posted 4 years ago

“On time great price”

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Posted 4 years ago

“Very good service from ordering to delivery. Scooter was in perfect condition when it arrived. Now having fun with it”

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Posted 4 years ago

“Very helpful, reliable and fast delivery. Would recommend to anyone.”

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Posted 4 years ago

“my tyres punctured after 3 days”

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Posted 4 years ago

Hello, We are sorry to hear you received a puncture after a couple of days. Unfortunately just like a car or bicycle electric scooters, with airfilled tyres are susceptible to punctures. The model you have purchased does come with two spare tyres & inner tubes. We have a video on our YouTube Chanel giving you a complete guide of how to change a tyre over. We also have puncture slime available, this can be used to seal an existing puncture or acts as preventative going forward. Solid rubber tyres are slo something available for this product. They do result in a slightly firmer/harder ride but does of course completely reduce the chances of any future punctures. Ensure you have your airfilled tyres up to the correct 50-55psi recommend pressure. Anything too low or high does increase the chance of a puncture.

Posted 4 years ago

“Ordered the scooter on a Sunday and arrived on the Tuesday. The only problem we had that the charger plug was all bent and i had to fix this myself and it wasn't an easy fix.”

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Posted 4 years ago

Hi Glen, We are sorry to hear that the charger plug was bent. Let us know if you're still having issues with it and we can get a new on out to you ASAP.

Posted 4 years ago

“Worth every penny”

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Posted 4 years ago

“Excellent customer service . Prompt and efficient. Pleasure to do business with.”

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Posted 4 years ago

“The scooter is good. I'm not satisfied because the next day delivery promise was not accomplished. If the delivery process needs more time it should be correctly informed to the costumers.”

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Posted 4 years ago

Hi Alexandre, We are please to hear you're satisfied with your scooter. As standard we offer free next working day delivery and in most cases this is achieve as normal. we're currently in unprecedented times, and there are the occasional delays with couriers who are working extremely hard at the moment while under a lot of pressure. Many of our couriers are prioritising medical equipment and supplies which unfortunately caused a slight delay with your scooter. Our COVID-19 update on the website fully outlines our current delivery process and time scale. We hope you're able to continue to enjoy your scooter now the sun is finally out! If we can help any further do please get in contact. Thanks

Posted 4 years ago

“Very good customer service Over the phone very helpful advise.”

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Posted 4 years ago

“Excellent customer service as always. Always willing to help and prompt in their responses. I’d recommend this company to anyone. Top work guys.”

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Posted 4 years ago

“Fast service Had problem with charger but they sent one out next day delivery Fantastic Great service thanks again”

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Posted 4 years ago

“The scooter was way better than I expected it to be, moved smoothly across all road types, the speed and the mileage is very splendid and would recommend to everyone looking for a scooter.”

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Posted 4 years ago

Electra-Zoom is rated 4.8 based on 376 reviews