Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 989 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 29th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and value!! I would highly recommend this cage its well made and a decent size. I have 4 chickens in it. Thank you”

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Posted 8 years ago

“It was excellent service, Eggshell phoned me almost immediately to arrange delivery which was then a lot quicker than I thought. I ordered Wednesday and it was delivered Friday by a very courteous APC delivery driver. The actual chicken coop is good quality and all pieces present together with screws etc. nothing missing. I would certainly recommend Eggshell to others. Just look forward to a good supply of eggs and chickens for the table in the future.”

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Posted 8 years ago

“Am pleased with the product - this one is my third purchase (for nephews). Only downside was only two large washers supplied with "wheelie" kit - the instructions indicated the assembly should have had four.”

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Posted 8 years ago

“This run is ideal for me. However a couple of hitches. The poles were more difficult to put together as they were slightly out of shape. Needed to get son to straighten. Service and delivery were v good but clearly packaging was a bit beaten up. (Handling?) Price very competitive with others of similar nature and I like that I can expand. Would have given 5 stars if all was in good shape”

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Posted 8 years ago

“After having to buy drill bits to drill holes, having damaged parts, miss cut parts which in turn broke the roof. I obviously complained only to be fobbed off then lied too. Called and arranged a delivery of bad parts only to not receive anything. Worst customer services I've experienced for a long time. Took weeks for them to send out the parts i needed for the new parts to be damaged by the original fault! I still have a broken/damaged coop that would have been returned if I hadn't ordered hens for the following day. Disgusting actions .. was offered a 'gesture of good will' and guess what? Never got that either. Buyer BEWARE”

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Posted 8 years ago

“Service and delivery good and better than expected. Chicken shed went together great and fitted in less that an hour.”

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Posted 8 years ago

“Great product, great service good correspondence, would highly recommend”

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Posted 8 years ago

“easy to order, good quality, easy to assemble and arrived 12 days earlier than expected bonus. Definitely recommend to others.”

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Posted 8 years ago

“Did what they said, refreshing in today's world.”

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Posted 8 years ago

“I found the instructions for assembly very small and hard to decipher there was no real step by step instruction and had to figure it out as I went along - also feel that latch on top of doors/gates only is not sufficient and have added extras at the bottom of the doors/gates. paid for next day delivery and only received two days later. When I called customer service and said I had not received in time I had been told and was told that they were chasing up, but did not offer to refund the difference in delivery charge.”

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Posted 8 years ago

“This is a useful run but erecting it was made more difficult by inadequate instructions and labelling. Some parts were not labelled. Also some of the tubes were slightly misshapen which made joining together difficult and a weld for on of the screws failed. Finally there is no door handle which makes opening and closing difficult. If they fixed these issues it would be a much better product.”

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Posted 8 years ago

“Arrived on time. Took about 2 hours to put up. Good quality”

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Posted 8 years ago

“Eggcellant service, Our coop arrived ahead of schedule, has been put together and expectations have been met. All in all highly recommended.”

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Posted 8 years ago

“My item was quick and easy to order and pay for. The product arrived promptly however there are several items missing which has ordered on a Friday afternoon and I'm very upset that I will have to wait until monday before I will get a response to my email in order to solve the situation.”

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Posted 8 years ago

“My order was dealt with efficiently and arrived on time. The instructions to put the coop together need to be better, it was unclear which run pieces were which. Fortunately, it was not a weekend (see a previous review) and Eggshell were more than happy to help when I rang. 3 ex bats have happily moved in and are laying well, so overall well happy with my coop purchase.”

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Posted 9 years ago

“I was disappointed to find that the next day delivery option didn't work on the site and I couldn't use it.”

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Posted 9 years ago

“We got a phone call within minutes of placing the order and the delivery was next day - easy to put together too - unfortunately our hen house came without it's perches but after a quick email they said they'd despatch them to us.”

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Posted 9 years ago

“Although there was a disignation label within each pack of screws, I still feel that more information could be given. There is little instruction text, and it would be very helpful if the panels were labelled A,B,C.. and also labelled with adjoining corners for example Z,Y,X.. I took me only an hour to do the assembly work, but several hours to figure what I was doing.”

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Posted 9 years ago

“Well Satisfied Quick delivery up and running now Thanks”

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Posted 9 years ago

“Excellent customer service, item really good value, delivered quickly and very easy to construct”

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Posted 9 years ago

Eggshell is rated 4.3 based on 989 reviews