Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 989 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 29th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service eggcellent! Product arrived as predicted and was well packed - surviving well the odd knock or two from the delivery firm. All parts present, including extra screws, and construction reasonably easy - although diagrams a little fuzzy in places. Took me (a woman) a little under 11/2 hrs to complete on my own - chickens now happy in their new home!”

Helpful Report

Posted 9 years ago

“Bought the Betty hen house it appears to be very good value ordered it on the Tuesday morning and it arrived the next lunch time. Only problem was some of the screws were missing and the instructions need a bit of understanding but we got there in the end. Would most defiantly recommend this product and will be purchasing from this company again”

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Posted 9 years ago

“Paid extra to have the 1-2 day delivery which was when it was received. However, I was waiting for an email or phone call to acknowledge delivery day/time slot (as not delivered to home address) and didn't receive anything, therefore the first delivery was made when no one there to receive it. Easily rearranged though. If notice was received it would have been a rating of very good.”

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Posted 9 years ago

“Excellent service - henhouse delivered the day after I ordered it. Very well designed and well constructed. Assembly instructions not that clear - bit like IKEA!! It's possible to assemble the sides of the house incorrectly, everything fits together perfectly until you get to the very last stage. Contacted Eggshell and within 5 minutes they suggested that I look again at the side panels and sure enough I had assembled them upside down! Maybe a slight update/rewrite of the assembly instructions could benefit future customers. Al in all a very good buy and very helpful and prompt service from Eggshall.”

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Posted 9 years ago

“I have posted a review on each of the product pages for the three items I bought from Eggshell: the portable Betty house, the 2m extension run and the automatic door opener. None of these reviews are showing. Their pages still say "Be the first to review this product". Where have my reviews gone?!!”

Helpful Report

Posted 9 years ago

“Every thing was great, comms, delivery time "next day in fact" product was better than expected.. the only slight issue was that when i put the handle on the run the wood block split as it was already splitting no big deal though not going whine over something so trivial.. my chickens are in already and giving us fresh eggs daily... I would have no issue and in fact already have recommended them to others as they've been asking where i got it and they're impressed...”

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Posted 9 years ago

“in a word, brilliant! We bought the Nelly coop. run. and automatic door opener. Can't fault the service, arrived on time, and the coop is superb. To be honest I did have reservations about the quality, given that we only paid £159 for it, but to be fair its excellent, came with full instructions, fitted together perfectly, and even came with extra screws. We haven't had time to build the run or install the door opener yet, but I have no doubt the same will apply. Thank you so much, we are very happy customers, and I have no doubt we'll be back soon for more.”

Helpful Report

Posted 9 years ago

“Ordered the Kingston coop with run, lots of these on the market but the higher grade mesh made me choose Eggshell (although mesh was black painted not plastic coated as described). Delivery was excellent and within a few days. Assembly was simple with clear instructions and although its soft-wood the design is solid. I'll be keeping 3 chickens in the coop with access to a larger area during the day. Great design can't wait to get some chickens into their new home.”

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Posted 9 years ago

“a bit sneeped, produt a bit small wonce erected,otherwise product was well made, good construction, delivery very good all in all very satisfied-- will be ordering run extension in the next week or so----”

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Posted 9 years ago

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Posted 9 years ago

“Good value, quick delivery.”

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Posted 9 years ago

“The hen house is generally well built and delivery efficient. One criticism is that the latches that are supplied as an alternative to the permanent fastenings for the run addition, which allow the run attachment to be removed are really cheap and flimsy. These will not last 5 minutes. We have therefore used the permanent metal attachments until we replace with a more suitable alternative.”

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Posted 9 years ago

“Quick and efficient service. Nice not to have any bits or screws missing!!!”

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Posted 9 years ago

“Prompt delivery, great product, easy to assemble, good value for money.”

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Posted 9 years ago

“Despite a technical hiccup my order was delivered on time and the customer service was brilliant. The product was well packaged and very easy to put together. No bits missing and a fantastic end product. Thank you. Can't recommend them highly enough.”

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Posted 9 years ago

“Kingston 7Ft. Cheap and poor quality. Not sure if it would survive a storm or angry fox but wire seems strong. Definitely will need varnish protection too. This is for 5-7 hens, I'll be lucky to squeeze in 3 big hens. Roost bars are lower than nesting boxes and I will have to raise. Instructions not very clear also sliding door upper runner had come off and we had to find extra screws. Delivery was prompt although cannot be am or pm and not Saturday - has to be signed for.”

Helpful Report

Posted 9 years ago

“Questions asked by email answered promptly. Phone call to let me know order was dispatched was friendly and helpful. Good quality goods. Numbers of chickens suggested for each coop is definitely for smaller birds. Its a pity that company don't make larger coops as the product is well made and finished . To be recommended”

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Posted 9 years ago

“Just received my chicken lodge easy to erect and very good design, paid a lot more for something not half as good excellent value”

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Posted 9 years ago

“Ordered product easily and did receive phone call to check delivery day which was good, however the item was not delivered on the agreed day! It was delivered a day late. The assembly of the chicken coup was easy enough apart from it was missing a set of screws that were required. Muddled through finding screws we already had at home. Our chickens do enjoy their new run and had both laid eggs within 20 minutes of moving in! Overall product is OK for the price.”

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Posted 9 years ago

“Really pleased with the chicken coop, its a quality product and everything which was supposed to be included in the box; was present & correct. The instructions were a bit limited but its not taxing to work it out & its fun to put it all together, and the product arrived on the day confirmed. I assembled the coop yesterday, I personally would not have 6 - 8 chickens in this, and I also gave it a another coat of wood preserve for longevity, 4 full size chickens would be far more comfortable. Overall - good product and excellent value for money; no complaints.”

Helpful Report

Posted 9 years ago

Eggshell is rated 4.3 based on 989 reviews