Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 989 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 29th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Mayfair which was a really good price and great looking product. There are just a couple of issues that I had. I paid extra for 1-2 day delivery as I needed the product early, but when it hadn't arrived by the second day I emailed and was told this was because they needed to call me in person and confirm a delivery date. This wasn't made clear at the time and subsequently the delivery was later than I had paid for and the product arrived over two separate days, with no option to have the speedy delivery cost difference refunded. Also the ramp for the chickens to walk up to the coop came away from the metal fixing straight away (the two parts were fixed together before delivery and were screwed too close to the edge of the wood so had to be repaired. Other than that I am happy with the product itself and very happy with its price as it looks far more expensive :)”

Helpful Report

Posted 10 years ago

“Excellent communication and very fast delivery. This is the second coop I have purchased from eggshell, their products are good quality and are easy to clean.”

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Posted 10 years ago

“The assembly instructions were very poor. There weren't any instructions on how to fit the run to the coop and how to fit the automatic door to the coop with the run attached. We assembled the run without the end panel and tied the run to the coop, we then squeezed in the automatic door control box above the door under the arch of the run. A very cobbled together approach but it works well and is secure.”

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Posted 10 years ago

“just to say excellent service arrived a day early but who cares hubby put up within 2 hours my chicken coop really pleased with quality and given extra screws just in case you lose one lol will defo buy again from them Lynda north”

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Posted 10 years ago

“I ordered a nest box and arrived on time as expected. Very good service overall.”

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Posted 10 years ago

“good delivery (2 days), was simple enough to put together however nest box doesn't fit quite right as its slightly too big and is unsupported underneath, also some screws missing in action. The perches could do with being screwed in place rather than just slotting in loosely and the doors on opposite side to the nest box need a piece of wood (stop) fitting to prevent them from being pushed in on opening which could lead to the hinges being damaged. These are only small niggles and for the price feel the coop scores 4 out of 5”

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Posted 10 years ago

“Excellent product and outstanding service, very satisfied and will return again”

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Posted 10 years ago

“Great chicken coop which arrived very promptly and was easy to put together. It is easy to move with the wheels and the added handles and the tray is great for cleaning. All that's left for us do do is get the chickens to put in it but I'm sure they will enjoy roosting in it.”

Helpful Report

Posted 10 years ago

“Shame that the next day delivery did not happen as paid for, but after a few phone calls it was agreed to be delivered by noon the following day, Coop is well designed and went together really easy, my three ladies are enjoying it no end in their penthouse.”

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Posted 10 years ago

“Would have been 'Very Good' if it hadn't been for disappointing delivery. Waited in all day on the expected delivery date and the coop did not arrive. Rang Eggshell next morning who looked into it and informed me that the delivery company had delivered it to a neighbour over half a mile away ( they had not been to my address at all). I then had to make alternate arrangements to collect it, at a delivery charge of £19 + I thought it should have been delivered to my home which is not difficult to find or access. The Coop itself is very good and put together by myself and a female friend in just over an hour ! All I need now is the girls to put in it.”

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Posted 10 years ago

“I would definitely recommend this company. I ordered a chicken house, it arrived two days later after a phone call to let me know when. I assembled it easily with my husband, all the pieces were there (except a couple of screws), and the apex was a little bent, but it looks great and I'm so glad I didn't go for a garden shed, same price but not great for my chickens!”

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Posted 10 years ago

“Fantastic service & the product is great ,will defiantly recommend :)”

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Posted 10 years ago

“We were impressed with the delivery and the communication around our order. The hen hut exceeded our expectation re quality so we are delighted with our choice of supplier. Thank you”

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Posted 10 years ago

“Very poor customer service. Delivery was chaotic.”

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Posted 10 years ago

“The coop arrived within 2 days and was well packaged. The construction took twice as long as predicted on the phone, (45 mins), two accessory packages were unlabelled and the instructions were not entirely clear. The 4 rescue hens seem happy and are already laying, but the space would be far too cramped for "5-8" as advertised. The roof of the coop needs a proper catch, as the foxes here would be quite capable of opening it.”

Helpful Report

Posted 10 years ago

“I purchased two chiken houses (The Stables) and couldn't be happier with either the reasonable price or the quality product. Easy website to navigate, prompt order confirmation by email (tracker service too) and a telephone call the next day to arrange delivery the following day. They didn't take long to errect although one of the metal door closures has a tiny bolt missing (husband said he can repair this). All done in time for new hens. Have had to build a barricade though - older girlls are not happy about the newbies. Chickens now total 14 - a mixture of pure breed, rare breed, bantums and hybrids. Thank you eggshell”

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Posted 10 years ago

“The chicken coop and run arrived on time and fitted together well. Every aspect of it was well designed. Well worth the money. Our rescue chickens have arrived and are settling in very happily, thankyou.”

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Posted 10 years ago

“Good value ... hens seem to like it, what more can you ask.”

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Posted 10 years ago

“Prompt response and delivery (better than expected) to my order. Excellent value for money. Easy to assemble”

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Posted 10 years ago

“As well as great service, the assembly was entirely straightforward - number packets of screws, clear labels and much of it already built. A really great buy!”

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Posted 10 years ago

Eggshell is rated 4.3 based on 989 reviews