Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 989 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 29th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my Buckingham coop on Monday morning and and paid for 1-2 day delivery. I had a phone call on the Monday afternoon from a nice man telling me to expect delivery on the Tuesday. It arrived as promised, all securely packed in two boxes. I admit, I have yet to put the coop together but looking at the pieces and the instructions, it looks fairly simple with all screws and fittings supplied. Thanks for a great service.”

Helpful Report

Posted 9 years ago

“I don't know what I had expected as this was the first Hen house I have had. It was a lighter weight than I had expected. The design and manufacture was very good. a couple of the guides on the nest boxes had come off in transit but with a G clamp and some PVA glue it's absolutley fine. I like the look of it too although I'm sure that the chickens won't notice. For the cost I think it is very good value for money. P.S. I expected that it comes as a flat pack but it would have been nice to have be told so beforehand.”

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Posted 9 years ago

Helpful Report

Posted 9 years ago

“Cocoon 5000 chicken house: Initially 2 units were delivered when we ordered one but the courier took the second one away so this presented no problem for us. There are a few design problems which we had to overcome as we assembled the kit. The perches are designed to fit just a few cm above the floor level - this is clearly a mistake: we moved them to a more sensible position in the eaves and screwed them into place, which also strengthens the top of the house as the perches double up as braces. The catches on the drop-down doors are very flimsy and there is only one, where 2 are needed: we improvised a rabbit-hutch style catch from a spare piece of wood and a screw. It would be better if one at least was a conventional pop-hole that could be connected to an automatic opener/closer. The drop-down doors are also rather flimsy, The 2 section roof, which opens for cleaning, looked likely to blow open in a strong wind so we added a catch to stop this happening. The floor of the nest boxes havevery little support - so far we have left these but it looks like some additional support/bracing will be needed as they look very weak and could easily break. So, although it is mostly well made and designed, a few errors and some slightly under-speced components really need improving. The branding is also bizarre: cocoon with the initial c and o minimised is hardly pc!”

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Posted 9 years ago

“Well explained and spare screws included, looks very smart!”

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Posted 9 years ago

“Bought the product for 6 to 8 hens but it barely takes 6 hens. WE are having to build an extension to house them with an extra run for space. This product should be for 4 to 6 baring in mind they should be SMALL hens. House itself has all the features and easy to clean and have access to the internal side. Also egg box small. I would advised anybody looking to buy a house to check dimensions as we did not see actual size related to amount of hens it can take. Our previous hen house was built by my husband. I guess he obviously built it to suit our needs and does not reflect on bought house. Great ideas I would say on easy access and clean + dealing with chickens”

Helpful Report

Posted 9 years ago

“Fairly straight forward to put together for two people. Impressed with the wire and how it is fitted for fox proofing. One thing which was a shame is the dowels on the run to fit the roof were too long. This resulted in the dowels going through the roof at two points. Such a shame. Other than that a fair quality product that I'm hoping is built to last. The instructions could be clearer!”

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Posted 9 years ago

“very good service good communication speedy delivery great price”

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Posted 9 years ago

“I'm no good at jigsaws but I assembled my hen run with little difficulty. It would have paid me to have read the diagrams more than once. It took me ages to sort out the nest box which only has four parts! The quality over all is impressive. The screws were self-tapping and sharp so the only tools I needed were a bradawl and two Phillips drivers. (I did have to drill four holes in the roof). I'm going to test it out with a chicken carcase before I sacrifice more live hens on the fox's altar. Peter J”

Helpful Report

Posted 9 years ago

“Instructions very sparse there was even a piece of timber missing were my floor slid in so I had to put one in my self not enough of some of the screws putty poor”

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Posted 9 years ago

“Chicken home was delivered very quickly as promised by Egg Shell. It is very good quality and comes as flatpack but was very easy to put together. I would definately recomend this product.”

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Posted 9 years ago

“Superb chicken chicken coup, very exactly manufactured to put together very easily, delivery very swift with immediate phone contact after ordering online - great service!”

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Posted 9 years ago

“The cope is very well made and good quality wood. The only negative I would say is the screws that attach the roof are to short”

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Posted 9 years ago

“I would be more than happy to purchase from this company again. Kept me up to date on expected delivery, informed me of problem with expected item and recommended an alternative due to time constraints on our part and very quick and refunding the difference.”

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Posted 9 years ago

“Feel very let down was told coop and run would arrive on Thursday The 2nd of APRIL all that came were the wheels was hoping to put it together over Easter ,weather was just right ,have spent £285 still no coop or run ?.....”

Helpful Report

Posted 9 years ago

Dear Robert, the product was shipped April 1st via APC and is out for delivery. Consignment number is 5718134. Our customer service could have helped you last week with this information. regards Eggshell

Posted 9 years ago

“Very easy to order and fast delivery”

Helpful Report

Posted 9 years ago

“Well enough designed coop for two chooks max . Wood a bit flimsier than is hoped but, hopefully with a coat of wood preservative, it might last a while. Not sure how it will hold up moving around, which is why I bought the one with wheels, time will tell. Speedy delivery , although it came over two separate days.”

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Posted 9 years ago

“As you may know I am not completely satisfied with your product and until the issues raised are resolved i will make no further comment.”

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Posted 9 years ago

“great chicken coop looks really smart.Some of the instructions could have been clearer but we figured it out in the end.”

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Posted 9 years ago

“Delivery and service was first class and fast.”

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Posted 9 years ago

Eggshell is rated 4.3 based on 989 reviews