Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 989 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 29th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an Eggshell coop a few years ago and the quality was excellent, that coop is still going strong with no problems. I was disappointed the quality of the wood and size of the coop has has changed being a little smaller and much flimsier wood. Some pieces were broken on arrival as so flimsy. One perch rung holder was not put on, its only a bit of plywood which my husband made up and put on and also replaced other broken bits but it was a careless mistake. The roof opening is an improvement and I'm sure my chickens will be happy in their new home. Sometimes you just have to put up the price a little rather than cut corners with quality.”

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Posted 5 years ago

“All arrived on time (boxes a bit bashed!) all present, instructions clear, all worked well”

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Posted 5 years ago

“The brooder arrived very quickly and is just as described. Very pleased.”

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Posted 5 years ago

“Easy to put together, stylish & functional”

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Posted 5 years ago

“Item arrived totally damaged, no reply to my e mail then I was asked to unpack the very large item before getting a collection and refund. Very unhappy with product and service and still not had refund or collection. I could barely get back in box so not prepared to unpack it all.”

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Posted 5 years ago

“Arrived quickly and easy to assemble.”

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Posted 5 years ago

“Website easy to use. Very swift delivery. Unable to comment on hen house as not yet had an opportunity to open parcel and assemble it.”

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Posted 5 years ago

“Easy to assemble, seems sturdy although on the second night of use a fox attempted to break into the coop - didn’t manage to but did chew some wood off the door. Have now reinforced it with extra welded mesh Delivery was quick, overall very pleased with this coop”

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Posted 5 years ago

“Hutch is overall Nice to look at and meets standards - however I did not receive any locks so all 4 doors cannot be closed properly. Customer service is APPAULING with this company. Complained 5days ago via email with no response as of yet. Also rang the customer service number TWICE 5days ago to be hung up on BOTH times. Literally had to keep my guinea pigs on the upper level of the hutch and wedge a garden chair against the doors to keep them closed!!! Would never buy from here again purely due to the lack of customer service. Shame. UPDATE Customer service got worse when I didn’t think it could have. I eventually got a phone call & numerous emails asking to change my review (not to try and rectify the issue I had or the locks I didn’t receive) purely about changing the review. I eventually received my hutch locks 5 days after the phone call which was terrible considering they could have posted them first class and my guinea pigs could have been in a safer hutch days earlier!!!! The locks have been on the hutch 3days and one of them has actually snapped off - HOW CAN A LOCK SNAP IN HALF. So I am now down a lock AGAIN. Doesn’t keep the door closed securely at all. Never am I ever using this company again I’ve never experienced such chaos.”

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Posted 5 years ago

“I have just put my poultry run up today. If we had followed the instructions it would have been better, but as it was we had very little trouble. All the wire netting was cut to size to my surprise which made erection very straight forward. I am very happy with this run. Barry.”

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Posted 5 years ago

“Update - school has received the chicken house and our children and staff are very happy with it!”

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Posted 5 years ago

“Our new chicken house came, and unfortunately it was damaged on the nest box lid, but we kept it and used gaffer tape to fix it as we had already taken the old house out of the pen, and could not be arsed to send new one back, other than that, its a nice house.”

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Posted 5 years ago

“HOBBIT STYLE CHICKEN COOP OR RABBIT HUTCH Made from superior quality wood this BEAUTIFUL CURVED coop has an amazing number of features to keep chickens or other poultry providing years of top quality value. While this is a quirky little coop, it's quality is not that great. Bit flimsy in places, & one part of the main structure was split & had been stapled back together. Must have slipped past quality control :( A new part has been sent, but customer service was not that brilliant either. An ok coop, not as robust as I was expecting”

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Posted 5 years ago

“Good quality and good service. One thing wrong is the instructions, not clear at all.”

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Posted 5 years ago

“Very quick delivery, thank you. When I unpacked the chicken house I found that one little pack of screws was missing - I was able to substitute these from my own stock. It was quite easy to assemble and I am pleased with the results. However, when I moved it (on the wheels provided) I found it was not very secure with the swing clips. I have now used cable ties to keep the two parts together. Altogether this is a good buy, just a couple of snags as mentioned above. I have now also added a strip of wood at the inside front edge of the nest box section as the straw just kept falling into the litter tray, I think this also gives the hens a more secure feeling when laying eggs.”

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Posted 5 years ago

“We have not received the coop for our school chickens although the status is 'complete' and now we are unable to get contact with the company.”

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Posted 5 years ago

“Well what can I say, the easiest thing i'v ever had to put up with the help of my teanage daughter.. Rabbit and Chick as happy as Larry.. Easy access to collecting eggs letting them out for runs feeding etc not to mention it looks really cool !! Highly reccommended!!!”

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Posted 5 years ago

“Service and delivery is excellent. I like the extra screws supplied for the construction, however the wood is flimsy especially in places where more strength would be desirable eg the pull out floor and base of nesting boxes. The floor, being long, isn't easy to pull out, as it comes off its runners because they are too narrow to hold it. Cannot leave the wheels on as they fowl the floor tray to be pulled out too. Pulling tray out the other end is not an option, since that is into the run. Opening roof for ease of cleaning, good idea, but when roof opens the way it does you can't reach over it to clean, unless you are really tall I suppose. It certainly looks good though and I should imagine using sturdier wood would put the weight and price up, but with a few tweaks in some areas, this coop could be more impressive. Its plenty big enough for my 6 hens, although I am concerned how to keep them warmer when the winter weather is bad, since wind can howl through all the gaps around the side drop down doors. We have had to put extra rebating around these doors, not only to make them more draught proof, but as stops to prevent them falling inwards.”

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Posted 5 years ago

“Delivered on the day expected. Easy to make, although the pictures could be bigger and easier to follow. The pictures suggest the hutch is bigger than it is, so check the size. Overall good value, hope the chickens like it!”

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Posted 5 years ago

“Everything was perfect”

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Posted 5 years ago

Eggshell is rated 4.3 based on 989 reviews