Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 989 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 29th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some snags with the website but rectified by phone. No confirmation of purchase or of dispatch received until after it was delivered. Coop arrived as promised by Courier who helped take it into the garden. Assembly straightforward although the instructions were very small and difficult to read in places. All parts present with spares except for two washers on the wheels kit, easily replaced.”

Helpful Report

Posted 8 years ago

“Good wee starter hen house . Easy to build up and screwed together really easily. Would recommend for beginners.”

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Posted 8 years ago

“Really pleased with the Roger Rabbit Hutch with Cover! Better than expected and the delivery was fast. Only a concern, nothing bad - I had no order confirmation send through to my email nor a dispatch notification which I was told I was supposed to have received. This was not a major problem as the communication was fab when I requested information about my order. Will definitely recommend and use eggshell online again! Very happy:)”

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Posted 8 years ago

“Very pleased with how my order was dealt with and with the quality of the item”

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Posted 8 years ago

“This run was ok but was very difficult to put together. Took 3 of us to do 1 which was my dad who Is a machanic as we had to grind down several pieces of metal as they wouldn't fit. Would buy again as we have the tools to put together but wouldn't recommend to anyone else I'm affraid”

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Posted 8 years ago

“Product arrived promptly. There were one or two small bits damaged. I emailed with photos of damaged parts and received a phone call to confirm problem. New parts dispatched promptly and now fitted. Good product hopefully chickens will love it.”

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Posted 8 years ago

“Fast delivery with a call before to arrange details. Good quality and easy to assemble. 3 chickens have now been in for 5 days and are happily laying eggs. All good and would definitely recommend.”

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Posted 8 years ago

“Good product does as advertised”

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Posted 8 years ago

“We bought the Smokey XL with rain cover direct from the site. I had read reviews where people had mentioned poor instructions, thin wood and damaged items, but figured the only way to know for sure was to purchase. The item arrived quickly and with sufficient packaging. We've managed to construct within 45 minutes despite the instructions being a little light on detail. Overall the hutch run combo looks and feels robust enough and is pretty. The rain shield fits great (where did the negative comments for that come from). The wee ramp leading to the upper level has little horizontal strips of wood on it to enable little feet and bodies to traverse it. I'm putting our guinea pigs in there tomorrow and they are gonna love it.”

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Posted 8 years ago

“Needed the chicken run asap as had two chickens killed by a fox the day before. Next day delivery was great. Easy to construct with two people. Sturdy and secure. Great service. Thank you.”

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Posted 8 years ago

“We LOVE the hen ark 100% . The extension run serves the purpose. (BUT why? oh why? does the end piece of the ark run- not fit to be used as the end of the extension run-such a shame and a waste of material.) We now have an odd end bit of ark run, which is unusable -perhaps a re-design and if so please include sensible instructions, in written steps, as they are not very clear. Ark so easy/ to use/ clean and move. Hens love the ramp and egg place easily accessible no bending !!”

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Posted 8 years ago

“Brilliant service ...fab quality my girls are going to love there new abode would highly recommend this company to anyone”

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Posted 8 years ago

“It's ok. A bit thin tongue and groove but it's a reasonable price so I guess fair enough. I needed to straighten one hinge that was bent and move the position of two as the roof didn't line up even closely. Also the little bits of timber to hold the separators in the nesting box had to be refitted as three had come off and another was broken which I had to replace.”

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Posted 8 years ago

“Bought an enclosure for my pekin chickens. Excellent price and very happy with the product. A delivery date was confirmed on the telephone and everything arrived very quickly. I would highly recommend this company!”

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Posted 8 years ago

“We paid extra to have the next day delivery promised prominently on the eggshell website. Order before 2:30 for next day delivery. Not only did the ordered coop not turn up the next day but I was told it was on its way and would be with me. To add insult to injury my email asking where the delivery was and requesting a refund of my next day delivery fee was ignored and I received no reply. The coop itself is OKish. I guess you gets what you pays for.”

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Posted 8 years ago

“Excellent service and communication”

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Posted 8 years ago

“Excellent service Very pleased with hen house and run”

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Posted 8 years ago

“Prompt delivery, as advertised and easy to assemble.”

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Posted 8 years ago

“so far ordered chicken coop last friday delivery date this friday coming so have not seen the quality or felt the width”

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Posted 8 years ago

“Good value for money. We were very pleased with the coop and our chickens are too.”

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Posted 8 years ago

Eggshell is rated 4.3 based on 989 reviews