Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,653 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and as described”

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Posted 1 year ago

“Always really great prices. Always really reliable service. Always friendly and helpful people on the phone.”

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Posted 1 year ago

“Purchase some switches for my kitchen. Very pleased, well packaged and delivered quickly.”

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Posted 1 year ago

“The payment process was easy on the website & delivery was speedy & well-packaged.”

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Posted 1 year ago

“swift service would recomend”

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Posted 1 year ago

“David Brown responded to my email promptly and helped find the product I was searching for, I ordered 6 of them and they arrived promptly and exactly what I needed - thank you”

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Posted 1 year ago

“A radio-signal switch was delivered promptly, but it was the wrong item. Someone senior answered my email and said he would deal with it immediately. A driver turned up mid-morning the next day to collect the wrong item, but said he had no instructions for the correct delivery. The electricians were finishing the job that afternoon, so I emailed to stress, again, the urgency. The correct part arrived in the evening. The job was unfinished and the electricians had to come back two or three days later, at significant further expense. It appears that Edwardes Bros pass the goods over to an external delivery company but do nothing to track progress - even if they've made a mistake and know that this needs to be corrected urgently.”

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Posted 1 year ago

“FANTASTIC!!”

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Posted 1 year ago

“I can't remember what it was I ordered...but I recall it came slightly before scheduled. And what ever it was I ordered I clearly was satisfied with the quality of the item. Good job the Brothers Edwardes.”

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Posted 1 year ago

“I very pleasant well-run company. Even when you ring with an issue they respond well and quickly.”

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Posted 1 year ago

“Speedy efficient service!”

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Posted 1 year ago

“Items arrived on time.”

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Posted 1 year ago

“Ordered some Aurora adjustable downlights and bezels which arrived promptly. The downlights were fine but in error, they sent the smaller bezels for the fixed downlights. When I phoned them they arranged to pick up the wrong bezels and sent the correct bezels the very next day. What good service. Anyone can make a mistake but I find that the measure of a good company is how quickly and efficiently they put things right.”

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Posted 1 year ago

“Free timely delivery, price was much better than on Amazon”

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Posted 1 year ago

“Very efficient”

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Posted 1 year ago

“Second order and again super quick delivery. Thank you”

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Posted 1 year ago

“excellent professional business. Resolved my issue quickly and received correct item within a day.”

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Posted 1 year ago

“Fast, efficient, proper job”

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Posted 1 year ago

“Had what I wanted at the right price and branch was local. Seemed short staffed, had to wait a while, but only one other customer there!”

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Posted 1 year ago

“Fantastic service and quick delivery”

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Posted 1 year ago

Edwardes Bros is rated 4.9 based on 14,653 reviews