Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,653 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

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“Can't fault them brilliant service delivered on time 👏 👍”

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Posted 10 months ago

“Excellent all round. I have only started using this supplier and have found them excellent, fast reliable service and offer good value as a wholesaler.”

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Posted 10 months ago

“Perfect thanks.”

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Posted 10 months ago

“Great products, prices & delivery 👌”

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Posted 10 months ago

“Bought an exterior Pir led lamp as a replacement for a unit that failed after a number of years. Lamp arrived quickly in perfect condition.”

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Posted 10 months ago

“simple process fast delivery”

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Posted 10 months ago

“The merchandise arrived on time via couriers. I am happy with the service.”

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Posted 10 months ago

“DO NOT USE THIS COMPANY IF YOU WANT FAST DELIVERY. They advertise "next day delivery on all orders over £35" and "next day delivery if you order before 2pm" however the courier they use - DHL is completely useless. My first order with them was ordered late Tuesday afternoon so I expected that the order would arrive on Thursday. I had notification that the expected delivery date was Friday and after waiting in all day, nothing arrived, nor on Monday. After contacting Edwardes, it did arrive on Tuesday. My second order was ordered on a Monday before 2pm so I expected the next day. Each time I checked tracking it was being put off till the next day. Then I had notification that it had been delivered to a "Martin" on Thursday; it wasn't my house they delivered it to. On the Monday, with no notification it was going to be delivered, I found a note through my letterbox saying that there was no one home although I was home, so obviously the driver only knocked the door and did not use the door bell. I asked for it to be delivered the next day, then the next day, etc. After further calls to Edwardes, it eventually arrived on the following Tuesday - 15 days after ordering. Terrible service.”

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Posted 10 months ago

“Delivered on time and in excellent condition”

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Posted 10 months ago

“Very good. And on time,can not do any better than that.”

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Posted 10 months ago

“Quick delivery”

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Posted 10 months ago

“Always good”

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Posted 10 months ago

“Great LED replacement bulbs, at a great price...and fast delivery. I will be buying again!”

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Posted 10 months ago

“Excellent price - arrived on time - good service”

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Posted 10 months ago

“This product is good and I am happy to deal with Edward..Arrived quickly”

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Posted 10 months ago

“Very good product, which I’ve used before, well packaged and very quick delivery. Always had great service and products from Edwardes”

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Posted 10 months ago

“Great value”

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Posted 10 months ago

“Helpful and knowledgeable about specialist light bulbs. Prompt delivery.”

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Posted 10 months ago

“Website easy to use, product arrived quickly and exactly as described. What's not to like?”

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Posted 10 months ago

“I popped into Edwardes Brothers Penge branch to look at replacement LEDs for existing LV halogens. Super helpful chap behind the counter. Placed an order online that was delivered the next day.”

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Posted 10 months ago

Edwardes Bros is rated 4.9 based on 14,653 reviews