Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,746 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

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“I have been purchasing item from Edwardes for a number of year. The customer service is fantastic. Highly recommend purchasing from them.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Good and fast. Could be cheaper but fair.”

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Posted 2 years ago

“Service is fine but relatively expensive and shipping costs are high. My mistake - I ordered the wrong product so had to pay for the return and another shipping charge, but the refund on the product was processed fairly quickly”

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Posted 2 years ago

“Fast delivery easy to use website”

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Posted 2 years ago

“The gentleman that I contacted by telephone for assistance in purchasing the downlighter was very friendly, knowledgeable and helpful and provided me with all the information necessary for me to purchase all of accessories from Edwardes which arrived very promptly by post. I have used Edwardes Bros previously to purchase electrical items and would not hesitate to use them in the future.”

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Posted 2 years ago

“Excellent service. Extremely easy to order and dispatched the next day. Definitely recommend”

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Posted 2 years ago

“Great products, reasonable price and a arrived without problems. Recommended.”

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Posted 2 years ago

“I bought some Hager RCBO and found the price very competitive. They arrived quickly. I was happy with the service and will use them more often for other materials in the future.”

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Posted 2 years ago

“I've ordered from this company before and I'm always kept informed on the progress of my order. The goods always arrive packaged well inside a strong box.”

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Posted 2 years ago

“I had to request a refund before my goods arrived. Delivery was promised for, and needed by the next day, I was advised it was coming by 7pm, the courier later sent an email saying it would now be the next day by 7pm, the next day came and the courier emailed saying it would be one more day by 7pm. I then cancelled the order and purchased locally. I will only buy from Edwards again if they can assure me they have changed to a competent courier.”

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Posted 2 years ago

“Very helpful and knowledgeable customer service. Prompt delivery and competitive pricing. Recommended.”

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Posted 2 years ago

“Jonas was the person who the delivery was addressed to. Brett Williams placed the order and dealt with your team. Following your request for a review, here is the text that I posted as a Google Review when we placed the order: Great service from Antony Birdseye at Edwardes Bros this week. We had a tricky order and they were let down by suppliers, but Antony kept us up to date throughout the week. He also arranged a direct delivery to site to speed things up for us. Really appreciated.”

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Posted 2 years ago

“I needed some LED bulbs as replacements for ageing spotlights. The person I spoke to was very knowledgeable and helpful. Most importantly the bulbs were what was needed and I am very happy with the new lighting. Will return for more bulbs when the other old ones fail.”

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Posted 2 years ago

“Quality part, fast delivery”

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Posted 2 years ago

“Great service and good communications.”

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Posted 2 years ago

“Good advice and prompt service”

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Posted 2 years ago

“Always had excellent service from Edwards Bros, if there are any problems with an order they have been proactive and easy to deal with. Service is quick and delivery reliable, and their prices are competitive, what more do you want from a supplier?”

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Posted 2 years ago

“Good service. Good value for money. Very helpful on the phone”

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Posted 2 years ago

“Great prices, great delivery”

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Posted 2 years ago

Edwardes Bros is rated 4.9 based on 14,746 reviews