Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,653 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

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“Great service 👍”

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Posted 3 years ago

“I had to return a product and the person I spoke to at Edwardes Bros took an interest and arranged the return. A good service.”

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Posted 3 years ago

“Really impressed with the ease of purchase - the product an price- and the fast delivery. First time I’d used them and definitely will do again. Impressed!”

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Posted 3 years ago

“Really helpful guy on the phone. Ordered online once I knew they had the part. Delivered within a few days. Would definitely recommend.”

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Posted 3 years ago

“Arrived quickly and very competitively priced.”

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Posted 3 years ago

“Very happy with products purchased and the seller. Thx”

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Posted 3 years ago

“Used Edwards Bros for a good while now... Never ever disappointed by the service I have been provided. Recommended the company to many a contact. I shall continue to check them out before looking elsewhere & if they have the kit I need in stock, the order is theirs FULL STOP”

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Posted 3 years ago

“Best price for the Fluke meter I bought. Speedy tracked delivery.”

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Posted 3 years ago

“Bought some mcbs which I brought in an original so that I got the right one.When I got to site ,I tried to fit them & found they were not correct by one letter. Went back a few days later when passing,same young guy who served me served me again,gave me some more ,which I thought this time would be correct.Went to site again & omg once again they were incorrect type. I then went back ,couldn’t find receipt as it was a week since buying them,I was made to buy some new ones ,again I brought an old mob ,which this time I checked to make sure ,so also my fault. The old ones then were thrown away ,waste of money but no apologies ,just took the money & we’re not bothered. Not great service at all. I now use City or TLC instead. Regards Martin.”

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Posted 3 years ago

“Bought a wx9 extractor fan. Xeplair. Good product and good price. Yes will recommend and buy from them again.”

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Posted 3 years ago

“Very good service use again”

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Posted 3 years ago

“Very professional company Selling quality products”

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Posted 3 years ago

“invoice was sent without our business address on it. just a blank space where it should be. I have emailed 3 times for a updated invoice, i have been told your office staff would sort it out on 2 occasions........they have never come back to me......i am unable to claim vat without our business address on invoice will i be using you again....No you are the first business to let me down in 25 years..........K.HAYSTON”

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Posted 3 years ago

“Excellent service, really quick delivery. Thank you”

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Posted 3 years ago

“We were horrified that the second delivery by your Preffered delivery company was terrible . No Covid consideration . He waltzed past out shop front door threw the box onto a counter top pushing aside barber clippers and other tools . When requested to lift the box to one of our employees he stated “ not until I’ve taken a picture!” Very curt and unhelpful. Extremely disappointed we operate a very strict Covid entry system in to the shop. He broke all our protocols and didn’t care”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Ordered a ventilation fan which should have been delivered on 2nd working day after ordering, but I had to chase them up after 4 days and eventually received it on the 6th working day. Not a happy customer. To be fair to them they did deliver within 2 days after I chased the order, but customers should not have to call to query why something they have bought hasn't been sent!”

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Posted 3 years ago

“Great service from Edwardes Bros in terms of products and prices, plus delivery. Not 5 star due to the new product not being as user-friendly as the product it replaces. That‘s progress!”

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Posted 3 years ago

“Great range of stock items, very competitive prices, super fast order process and delivery!”

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Posted 3 years ago

“Easy to browse the site and find what I was looking for. The bonus of finding it at a great price too is equally great. Item shipped, well packaged and delivered on time. Will definitely use again.”

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Posted 3 years ago

Edwardes Bros is rated 4.9 based on 14,653 reviews