Edmonds Jewellers have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Orders so socks - I know from a jewellers - insane, that my wife had been after for a long time. They were one of a handful of places that actually stocked them. Clear website, reasonable price and very prompt service. Would definitely use them again, maybe even for jewelry
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- Simon
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Very pleased with quality, reasonable price and prompt delivery.
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- Anonymous
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I purchased a leather cross body bag from here and it was quick delivery good price would buy again.
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- Anonymous
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Great website. Very efficient and quick despatch and quick delivery. Good communication. Great company.
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- Anonymous
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Very pleased with the two items of clothing purchased as a gift. I did some initial research to make sure the company was legit before committing to the purchase. Delivery was supe quick. Happy to recommend and would buy from them again.
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- Ken
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My granddaughter loves her rainbow hat and mittens and I love how well made they are. Easy webite to order from and prompt delivery well packaged. Very please all round.
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- Sandra Mousdale
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The returns label was not accepted by the post office "not suitable for home returns" so I posted back myself and emailed with a photo of the postage receipt in order to be refunded.
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- Caroline
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I placed two orders, I didn’t receive the first order (1st Jan) and contacted CS to follow up for full refund, and waiting for the refund.
And the second order I ordered 4 items but open the box, just 3 items here, and missing one, also contacted CS for send back the missing item asap, but now still waiting. Don’t know how long can solve it.
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- D Cheung
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The returns label was not accepted by the post office "not suitable for home returns" so I posted back myself and emailed with a photo of the postage receipt in order to be refunded.
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- Caroline
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Sent back for refund. Please refund
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- Tovah
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The service was quick and very professional. My purchase is beautiful, value for money and well packed. I will use this website again. Thank you.
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- Anonymous
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The service was quick and very professional. My purchase is beautiful, value for money and well packed. I will use this website again. Thank you.
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- Anonymous
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Great service, quick and on time.
Had a good choice, and exactly what I was looking for. Will shop again with Edmonds.
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- Emma
