Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

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“Please buy with complete confidence from Jonanthan. He is a not only passionate about what he does, he goes the extra mile to ensure satisfaction. Edinburgh Watch Company are setting the standards for all pre-owned watch dealers. I have no hesitation in recommending them to anyone looking for a watch.”

Helpful Report

Posted 4 years ago

Hello Paul. I am delighted to read that you are so happy with your beautiful Explorer. Thank you so much for your valued business. Regards Jonathan

Posted 4 years ago

“Called EWC (Jonathan) on the off chance he could source me a unworn "Hulk" Submariner; timing was perfect as he had just got one into his stock. Dealing with Jonathan was a pleasure, very professional, called when he said he would, and the watch when it arrived was EXCACTLY as described, would have no hesitation to use EWC again and for sure would recommend them to anyone looking for a luxury watch that is guaranteed to come with all papers and original box etc etc. Customer Relationship Management at its best, Approved Dealers could learn a lot from EWC !!”

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Posted 4 years ago

Dear Ian I really appreciate your kind words and I am so pleased that you are enjoying your Hulk. All the best Jonathan

Posted 4 years ago

“Bought a 2017 GMT Master ll in September 2020.Jonathon was easy to deal with explained the watch its heritage and all the paper work.He kept in touch during transportation the watch was well packaged and in perfect condition after travelling to Brisbane Australia. This is a great family company you can trust would not hesitate to buy another item”

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Posted 4 years ago

Hello. So pleased that your beautiful GMT tase to the other side of the world safely and that you are now enjoying. Here at EWC we really appreciate the trust you put in us and wish you many years of pleasure wearing it. All the best Jonathan

Posted 4 years ago

I think this is the furthest we have sent a watch to and I am so pleased to hear that it has safely reached you In Australia. Thank you again for your valued business. Jonathan

Posted 4 years ago

“What a absolute Gent. Jonathan was always at the end of the phone no matter the time or day to make the purchase of my first Rolex an absolute joy. So helpful and knowledgeable I will be back . Thank you Jonathan.”

Helpful Report

Posted 4 years ago

Dear Gilbert Thank you very much for your kind words regarding your purchase of our beautiful GMT Master. Enjoy your watch and we look forward to next time!

Posted 4 years ago

“Jonathan’s has a real passion for his business and seems to enjoy sharing his knowledge of what is happening in the market place. Buying a watch from him is an enjoyable experience!”

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Posted 4 years ago

Thank you very much for your kind words, yes we love watches here at EWC and we are so pleased to read it was an enjoyable experience for you. Regards Jonathan

Posted 4 years ago

“When one buys a watch from EWC the service is nothing short of brilliant and is one to which other companies should aspire. I found Jonathan to be professional and a true gentleman who is able to instill confidence. He managed to source an absolutely stunning Rolex Daytona, sending me photos and a video of the timepiece. Whilst it looked "as new" Jonathan sent it to his watchmaker and he kept me informed of it's progress. On unboxing it one would think it is brand new. Thank you Jonathan for your wonderful service and attention to detail and, when I have saved some more money, will buy from you again. The experience is memorable. Bernard S.”

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Posted 4 years ago

Hello. I am so pleased that I have been able to help you find the perfect Daytona. It was indeed a most beautiful watch with its mother of pearl dial and in such lovely condition. Thank you for taking the time to share your views and I look forward to our next chat! Regards Jonathan

Posted 4 years ago

“Great, fast and professional service from Jonathon. A pleasure to deal with. Wouldn’t hesitate to use again.”

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Posted 4 years ago

Thank you very much for your positive feedback and the most delicious homemade baklava which did nothing for my diet but tasted amazing. All the best Jonathan

Posted 4 years ago

“Having followed Jonathan for a while via his YouTube channel, it was a pleasure to meet him in person to view and purchase my first IWC chronograph. The watch was exactly as described - in perfect condition - and Jonathan’s knowledge, experience and passion made the buying decision easy and enjoyable. I am absolutely delighted with the watch, which wears beautifully and comfortably and looks amazing. An extremely professional service all round and I hope the first of many transactions! Thanks Jonathan.”

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Posted 4 years ago

Hello. It was a pleasure to meet you too and thank you for making the effort to travel to Edinburgh. I am glad that you now have two new additions to your collection and I look forward to helping you in the future. All the best Jonathan

Posted 4 years ago

“The best in the business Jonathan was helpful from the initial stage to me getting the watch”

Edinburgh Watch Company 5 star review on 12th September 2020

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Posted 4 years ago

Hello Prince, It was lovely to read your kind review after purchasing your stunning Rolex Datejust from EWC.I hope you have many years of enjoyment wearing it.Regards Jonathan

Posted 4 years ago

“Within a couple of weeks of receiving my request EWC managed to source the particular Rolex I had been looking to purchase for some time. I have never been comfortable buying a high value item remotely. Therefore key discriminator for me was Jonathan meets with you in person and spends time providing a detailed expalanation on all aspects of the watch. Jonathan was a pleasure to deal with and I would have no hesitation in recommending EWC to friends and colleagues. William Kellock.”

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Posted 4 years ago

Hello William, it was a pleasure to meet you and I am so pleased you are enjoying your long awaited Submariner! Thank you for taking the time to write such a positive review and recommendation on EWC.Kind regards,Jonathan.

Posted 4 years ago

“Purchased my Omega Speedmaster from EWC last week and, I am absolutely delighted with the watch. Everything was perfect and 100% professional, Jonathan even remembered an enquiry I made years ago. A really nice guy with extensive watch knowledge. The only downside was not being able to meet him face to face, maybe next time Jon, when I buy that Rolex GMT! Thanks again. John S.”

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Posted 4 years ago

Hi John, I am so pleased you are delighted with the Speedmaster and thank you for your kind words.I look forward to meeting you in person too hopefully with an introduction to that perfect GMT! All the best Jonathan

Posted 4 years ago

“Another fantastic purchase from the EWC. Equally, another exceptional service from Jonathan who always provides a friendly, knowledgeable and very helpful service with indisputable great value. My first Chopard watch and I couldn’t be any happier. Thank you Jonathan EWC.”

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Posted 4 years ago

Hi Peter,I am pleased you are so happy with the purchase of your first ever Chopard and look forward to hopefully helping you again in the future.Kind regards to you both,Jonathan

Posted 4 years ago

“Great experience with EWC who wanted to make sure I got the watch I wanted as quickly as possible. Jonathan is passionate about what he does, took my call at 730pm and met me the following morning to present me with the watch which was exactly as described by him. He then made sure that I was happy with the purchase before it completed. I wouldnt hesitate in using him again as well as recommending him to friends and family which is the ultimate faith in what he does. I wish him all the best for the future”

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Posted 4 years ago

Hi Ken, It was great to meet you and that the watch was as perfect as you expected!Thank you for your recommendation of EWC-it is highly valued.Kind regards,Jonathan.

Posted 4 years ago

“I've had a perfect experience from Jonathan at EWC from initial contact to receiving and unboxing the watch, which was exactly as described. The professional and polite customer service and communication was exemplary and I will definitely be using EWC again.”

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Posted 4 years ago

Hello John, It is so rewarding to read a customer experience described as perfect.Thank you for taking the time to write such a positive review. Kind regards,Jonathan.

Posted 4 years ago

“Bought a Rolex GMT master 11 pepsi 126710BLRO from EWC which is brand new and unworn. Purchasing on line for a high amount can be scarry and nerve wrecking but with EWC Jonathan is genuine as what it described as transparent and most importantly a Trusted dealer. I am delighted with the purchased as it is brand new 2020 and unworn. Superb purchased and will highly recommend EWC. Thanks.”

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Posted 4 years ago

Thank you Sammy. So pleased to read that you are enjoying your Pepsi. All the best Jonathan

Posted 4 years ago

“It’s a no brainer !!!! Jonathan and EWC are completely professional, knowledgeable and transparent... all his watches are genuine and excellent value compared to other retailers. Have bought a few watches and would have no hesitation in recommending EWC...”

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Posted 4 years ago

Hi Scott, Thank you so much for such a complimentary review on EWC and your repeat business.I am so pleased it was a successful purchase.All the best Jonathan.

Posted 4 years ago

“Perfect transaction, delighted with new watch.”

Edinburgh Watch Company 5 star review on 21st August 2020

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Posted 4 years ago

Hi Martyn, What a perfect choice! I am so happy you are enjoying wearing such a beautiful watch and what a great photo too.All the best Jonathan.

Posted 4 years ago

“1st class service and 1st class customer care excellent watches”

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Posted 4 years ago

Hello Glen, Customer service is so important to us so thank you for taking the time to write such a kind review. Regards,Jonathan

Posted 4 years ago

“What a fabulous buying experience! I highly, highly recommend Edinburgh Watch Company. Jonathan's response to my enquiry was instant and all communications were highly professional, friendly and efficient. I spent a good while with Jonathan when we met and he was very knowledgeable and informative and, of course, he presented me with a superb watch in perfect condition. The experience, from start to finish, was superb. I will certainly buy from Jonathan and Edinburgh Watch Company again.”

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Posted 4 years ago

Thank you very much Guy for your lovely feedback. I very much enjoyed meeting you too. All the best and until the next time!

Posted 4 years ago

“I'm happy to report that my experience with EWC was exemplary. Having searched for the right rolex from a trusted dealer, Jonathan ticked all these boxes. Despite the newly imposed restrictions as a result of COVID-19, a suitable location was arranged by Jon that satisfied all necessary guidelines. It was a very relaxed environment in which to see my watch for the first time and I appreciated the professional and polite approach that was delivered. I wouldn't hesitate to purchase another Rolex from Jonathan again as I can see his attention to detail only means that you receive watches of the highest possible quality and at very reasonable prices. Thanks once more for the great service!”

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Posted 4 years ago

Hi Scott, I am glad you had such a positive experience purchasing your watch especially considering the restrictions we had to comply with.I would delighted to meet you again with your next Rolex, hopefully without the accompanying guidelines !All the best Jonathan.

Posted 4 years ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews