Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 707 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Edinburgh Watch Company supplied the impossible. Due to Civid 19 restrictions,I had found the Rolex Sea-Dweller very difficult to locate. A phone call to Jonathan, after viewing his excellent website, not only assured me that my choice was appropriate, but also that its rareness would present problems in securing one. However, with personal, patient phone calls, Jonathan was able to offer me the model I had requested, within a short time. No pressure: happy to discuss last minute details; business conducted efficiently and watch sent promptly in immaculate condition in professional packaging. Highly recommend Edinburgh Watch Company as a safe internet company with the personal touch.”

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Posted 3 years ago

Hi Peter, Thank you for giving great feedback on you recent purchase and for recommending EWC. I hope you are enjoying your Deep Blue along with some fine spring weather. It was a pleasure dealing with you both. Kind regards Jonathan

Posted 3 years ago

“I bought a watch for my husbands birthday and Jonathon was brilliant from start to finish , professional, helpful and understanding as I didn’t know much about the watch so he advised me along the way . I would definitely use the Edinburgh Watch Company again and would highly recommend to friends and family in the future .”

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Posted 3 years ago

Hello Audrey, Thank you for your complimentary review on your experience buying your husband's birthday gift. I hope he is enjoying wearing his luxury time piece. Best wishes Jonathan.

Posted 3 years ago

“The whole experience was first class, from the moment I dropped a note to Jonathan on a Rolex Air king that I was interested in he acted very promptly, and with consummate professionalism. I am delighted with the service I received from Edinburgh Watch Company, and I have no reservation in unequivocally recommending this first class business.”

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Posted 3 years ago

Hello Lee, Thank you for your first class review of EWC.We greatly value your comments and recommendations. Kind regards Jonathan

Posted 3 years ago

“Great service, was great liaising with Jonathan, he was both helpful and professional. Impressed with delivery arrangements and smoothness of purchase.”

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Posted 3 years ago

Hi Suravi, We are pleased that your purchasing experience was such a positive one. Thanks for providing your valued feedback. Kind regards Jonathan.

Posted 3 years ago

“An excellent and bespoke service - Jonathan came personally recommended and I can see why. I have no hesitation in recommending Jonathon on to anyone else looking for a quality horologist.”

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Posted 3 years ago

Hello Patrick, Thank you for your recommendation of EWC and your complimentary review. Kind regards Jonathan

Posted 3 years ago

“Fantastic experience having recently purchased a Rolex Explorer. Beautifully presented by Jonathan whose enthusiasm and knowledge was faultless. I would highly recommend Jonathan and the Edinburgh Watch Company and can’t wait for my next opportunity to buy another watch from EWC.”

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Posted 3 years ago

Hi Ross, Thanks for giving such positive feedback on your experience purchasing your Rolex Explorer. I look forward to providing you with another stunning watch! All the best Jonathan

Posted 3 years ago

“Fabulous service and great communication from Jonathan. Thoroughly recommended.”

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Posted 3 years ago

Hi Tony, Thanks for taking the time to write a five star review on your experience with EWC.Your feedback is greatly valued. Kind regards Jonathan

Posted 3 years ago

“Excellent process from start to end Will be using again & again Highly recommended”

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Posted 3 years ago

“I contacted EWC on the back of various video's on You Tube. I knew they could be trusted and were professional. I monitored the availability of the watch I wanted and contacted Johnathan when it pooped up on his website. The source and quality, unworn Rolex, was just a described Couldn't be more helpful. Sorted the strap length, arranged payment and shipped, received next day, perfect. Use again no question. Many thanks Johnathan.”

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Posted 3 years ago

Hi John, We are so pleased you are happy with your watch and for taking the time to write positive feedback on your experience with EWC. Look forward to doing business again with you. All the best Jonathan

Posted 3 years ago

“Had the pleasure of dealing with the very courteous Jonathan on the purchase of my new Rolex. And what a pleasant experience that has been. EWC are the true embodiment of customer centricity and what watch retailers should aspire to become. I had a great experience right from the selection of my watch throughout the buying process, and the personal courtesy calls from Jonathan to make sure everything was delivered immaculately. Many thanks for being a wonderful seller and an absolutely pleasure to deal with. And thanks for the great experience, I will definitely be returning for another purchase and will not hesitate to recommend you to friends and family or anyone whose looking to buy a watch. I have a few other watches in sight, so lookout for a very happy returning customer! :-) Sincerely Desmond”

Edinburgh Watch Company 5 star review on 2nd April 2021

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Posted 3 years ago

Hello Desmond, It gave us great pleasure here at EWC to share your experience and your personal thoughts on the purchasing of your beautiful Rolex. Thank you for taking the time to write such as positive review and we look forward to doing business with you in the future. Kind regards Jonathan.

Posted 3 years ago

“I recently purchased a GMT Master II from Jonathan. The service was very professional from start to finish. The watch arrived via Royal Mail Tracked service and was carefully wrapped and packaged. The watch is exactly as described during a chat with Jonathan before purchasing. I will certainly be purchasing future watches from Edinburgh Watch Company and will not hesitate to recommend to others. 5*”

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Posted 3 years ago

Hello Patrick, We are so pleased you are satisfied with you GMT Master and also the service you received from EWC. Thank you for your recommendation and hopefully we can provide you with further excellent service. Kind regards Jonathan

Posted 3 years ago

“I had a very positive shopping experience at the Edinburgh Watch Company and I'm the proud owner of a beautiful new Rolex. Excellent customer service from Jonathan throughout. I would recommend EWC for sure.”

Edinburgh Watch Company 5 star review on 29th March 2021

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Posted 3 years ago

Thank you for sharing the picture of your fabulous and super rare Oyster Perpetual along with your positive feedback. Kind regards Jonathan

Posted 3 years ago

“Two Tone Rolex Submariner I wanted to reiterate all the other 5 star reviews written so far. I was very reluctant to buy a high value watch without viewing / handling it first. However the personal service offered by Jonathan was second to none. I saw so many watches on line that my head was spinning, after consulting with Jonathan he completely put my mind at rest. I was not disappointed, the watch was exactly as described delivered the next at a brilliant price. Thank you so much and I would definitely recommend EWC to my family and friends.”

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Posted 3 years ago

Thank you for sharing your personal experience with EWC and we are delighted you are enjoying your beautiful watch.Lovely photograph too! Kind regards, Jonathan

Posted 3 years ago

“I have been very comfortable with the whole process of speaking to and buying a watch from Jonathan and dealing with his company. Although advertised as pre-owned, as necessary, the condition of the watch and the way it was presented would have convinced anyone that it was brand new. It arrived on time in hugely safe packaging and as requested I let Jonathan know when it had arrived; he phoned me to check that all was well and that I was happy with my purchase - the sort of customer care that would encourage me to buy again from Edinburgh Watch Company. Delighted in every way, many thanks!”

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Posted 3 years ago

Hi Nigel, Thank you so much for sharing your experience with EWC and taking the time to provide such great feedback. I look forward to providing the same service to you in the future. All the best Jonathan.

Posted 3 years ago

“Q. Is there a reason why Edinburgh Watch Company constantly get 5 star reviews? A. Yes because they provide the best value for money for a watch with provenance, period. My advice is shop there with the utmost confidence and don't go anywhere else.”

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Posted 3 years ago

Hi Mark, Thank you for expressing your confidence in EWC.Your comments are greatly valued. Kind regards, Jonathan

Posted 3 years ago

“This is my second purchase from Jonathan and the Edinburgh watch company. And it was just as pleasant as my first buy. Jonathan is a helpful friendly person . Thanks Jonathan, know dought I will be back for another great purchase 😀”

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Posted 3 years ago

We are so pleased Gilbert that your second experience with EWC was as successful as the initial one and look forward to dealing with you again in the future. Kind regards Jonathan.

Posted 3 years ago

“I had the greatest of pleasure of taking delivery of my very first luxury watch from the Edinburgh Watch Company exactly a week ago today & I still get the goose bumps just at the thought of my excitement at opening my parcel!!! The whole experience of dealing with Jonathan from my first initial e-mail to then speaking with him on the phone & then my watch arriving was both smoothness & perfection itself & once again, thank you.”

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Posted 3 years ago

Hi Frank Thank you for writing such a positive review on your experience receiving your first EWC watch.We wish you continued enjoyment wearing your luxury timepiece. Best wishes Jonathan

Posted 3 years ago

“What a truly amazing service I received! Jonathan was so helpful from start to finish throughout my purchase. I strongly recommend Edinburgh Watch Company for buying a high end watch. Will definitely be shopping here again.”

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Posted 3 years ago

Hi Austin, Thank you for commenting on your excellent experience with EWC . Look forward to providing a similar one for you in the future. Kind regard Jonathan.

Posted 3 years ago

“I am very happy with the service of Edinburgh Watch Company, very sincere and personal. Jonathans passion for watches shines through. William MacMillan”

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Posted 3 years ago

Hello William, Thank you for your positive comment on your recent experience purchasing your luxury watch.In particular the mention of the passion exuded throughout the journey which is so important for us at EWC. Best wishes Jonathan

Posted 3 years ago

“Professional, personal and a total gentleman. Jonathan provides an incredible service second to none, it’s an absolute pleasure to deal with him. I wouldn’t hesitate to recommend him if your looking for a special watch.”

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Posted 3 years ago

Hi Mike, We are so pleased you had such a great experience with EWC.We value your support and recommendation. Best wishes Jonathan

Posted 3 years ago

Edinburgh Watch Company is rated 5.0 based on 707 reviews