Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 706 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super personal, attentive advice and support. Second to none. Highly recommend.”

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Posted 2 years ago

Dear Ken My thanks for taking the time to reply. So pleased to read it has been a successful purchase for you. Merry Christmas. Jonathan

Posted 2 years ago

“I was very happy with my purchase from Jonathan and the team at EWC. Jonathan was at all times responsive and happy to deal with my questions. It’s clear he has a passion for watches, his business and his clients. I couldn’t be happier with my experience.”

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Posted 2 years ago

Dear Ben My thanks for taking the time to reply and I am delighted it has been a successful purchase for you. Merry Christmas Jonathan

Posted 2 years ago

“Jonathan was very knowledgeable and didn’t push me at all to buy the Datejust and talked me through other options. An excellent customer experience and I will definitely recommend EWC to friends.”

Edinburgh Watch Company 5 star review on 14th December 2022

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Posted 2 years ago

Thank you very much Danny for sharing your thoughts and a cracking photo of this striking watch. Merry Christmas Jonathan

Posted 2 years ago

“I can’t thank Johnathan enough for his fantastic service explained in great detail about the watch that I was purchasing , very knowledgable and pleasant , would highly recommend .”

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Posted 2 years ago

Thank you very much Tracey for your kind words. Merry Christmas Jonathan

Posted 2 years ago

“Thank you Jonathan for such a lovely watch superb in every detail. Will be back I am sure to grow the collection again. Thank you also for such a personal service it makes such a difference and very enjoyable. Thanks once again. Best regards. Nigel”

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Posted 2 years ago

Thank you very much for taking the time to share your review Nigel. All the best and a Merry Christmas to you. Jonathan

Posted 2 years ago

“Dealing with Jonathan is always an easy and enjoyable process. There are many dealers out there, but I will always be back to buy from EWC.”

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Posted 2 years ago

Thank you for your kind words and loyalty to EWC. Merry Christmas. Jonathan

Posted 2 years ago

“Honest and trustworthy Thank you Jonathan”

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Posted 2 years ago

Thank you very much for your kind words. Jonathan

Posted 2 years ago

“Not sure where to begin on just how fantastic my experience buying from Jonathan was. The unbelievable amount of knowledge that he has paired with the amazing conversation, really makes you settle into the purchase and enjoy it more. From the first point of contact right through to the handover, it was completely seamless. I am loving the watch and will always fondly remember the experience of purchasing from EWC. So much so that I will 100% be a returning customer to buy my girlfriend her first timepiece. Thank you again, Jonathan.”

Edinburgh Watch Company 5 star review on 28th November 2022

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Posted 2 years ago

Dear Tom. It was a pleasure to read how much you are enjoying your watch. My thanks for taking the time to share your thoughts. Wishing you both a very Happy Christmas. Jonathan

Posted 2 years ago

“Jonathan is passionate about watches & customer service. His pieces are of the highest quality which he has taken personal care to select. The handover experience was first class. I would have no hesitation recommending or returning for future purchases.”

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Posted 2 years ago

Thank you very much Adam for sharing your feedback. So pleased to read it has been a successful purchase for you. Jonathan

Posted 2 years ago

“Jonathan is very professional and easy to deal with. Watches are presented to the highest standards and at realistic prices. Will certainly recommend EWC to others”

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Posted 2 years ago

Dear Brian Thank you very much for sharing your kind comments. Jonathan

Posted 2 years ago

“Not my first purchase from the Edinburgh Watch Company but on this occasion, I had the pleasure of meeting Jonathan to collect the watch, as always he was very informative and the Rolex was as beautiful as it was described. Would highly recommend Jonathan and I will no doubt be back again.”

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Posted 2 years ago

Thank you very much Gary for taking the time to share your views and for your loyal custom. Merry Christmas. Jonathan

Posted 2 years ago

“I chose the Edinburgh Watch Company to purchase my first ever Rolex (an OP41). From start to finish I received nothing less than an exemplary and professional service from Jonathan. I had a very enjoyable telephone conversation with Jonathan. The watch arrived on time, was well packaged and the strap was an exact fit to the wrist measurement that I provided. I would recommend EWC to anyone considering their next watch purchase.”

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Posted 2 years ago

My sincere thanks for taking the time to share your thoughts. Jonathan

Posted 2 years ago

“I have bought two watches from Edinburgh Watch Company. Absolutely delighted with both of them and the fantastic service received. Could not recommend them enough and I am sure there will be more purchases in the future.”

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Posted 2 years ago

Thank you very much Phil for sharing your feedback and also for your loyal custom. Merry Christmas. Jonathan

Posted 2 years ago

“It was a pleasure to deal with Jonathan again. I had been searching for the right Panerai for while, sandwich dial, manual wind, display back in near perfect condition. EWC had just that piece with box and papers and in mint condition. The deal was easy to do, and the service and delivery was excellent. The watch arrived and was exactly as described. I recommend EWC for price, service and piece of mind.”

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Posted 2 years ago

Dear Vinay. Thank you very much for taking the time to share your thoughts and I am so pleased that you are enjoying your Panerai. All the best Jonathan

Posted 2 years ago

“This was my first time dealing with Jonathan and Edinburgh Watch Company and what a pleasurable buying experience it was. Jonathan was very patient whilst I tried on various watches and he explained in detail the benefits of the various models I was interested in. Two Rolex watches were purchased on the day and I would have no hesitation in recommending Jonathan to anyone looking for a prestigious timepiece. His website is now in my favorites on my browser, say no more.”

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Posted 2 years ago

Dear George. My thanks for sharing your review and I'm so pleased that the watches were a successful purchase for you. Merry Christmas. Jonathan

Posted 2 years ago

“Johnathan was excellent throughout my purchase. He was very knowledgeable and helpful, and the whole process was effortless Anybody considering a Rolex ,please check out this company beforehand Regards ken”

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Posted 2 years ago

“I found my experience with Jonathan at EWC a joy! A genuine professional, with discretion, abundant empathy and platinum customer service. I would have no doubt in returning to EWC and recommending them as a 'go to' place for that special luxury watch purchase. The extra care, understanding and attention to detail in getting to know you; all a refreshing and welcomed part of Jonathan's USP!”

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Posted 2 years ago

“How do you write something new in a review that has dozens of reviews that are all 5 stars? Bought my Rolex Oysterdate back in 1974 and gave it to my grandson on his 16th birthday recently. Serviced, polished and new crystal and almost like new. My wife offered to buy me a new one for my 75th. Wanted the Datejust 41 and so started looking for an almost new used model. Found Edinburgh Watch Company and as chance would have it they had exactly what I was looking for. Just under 18 months old with silver face and in mint condition. Very close in looks to my old Oysterdate. Late Monday and I was on the phone and speaking to Jonathan. He was the consummate gentleman. Very knowledgeable and passionate about quality watches. It was a pleasure speaking with him. After discussing the watch and agreeing the price, Jonathan kindly offered a few pounds off, unasked, I transferred the monies. Jonathan dispatched the watch first thing Tuesday morning and it arrived safely before lunch on Wednesday. Everything was as described on the website. The watch looks fantastic. Very understated. Anyone looking for a used high quality watch in excellent condition need look no further. I cannot recommend him highly enough.”

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Posted 2 years ago

“The watch was in Pristine conditiom, exactly as described. Jonathan is an absolute pleasure to deal with. Very professional and knowledgeable. I would highly recommend The Edinburgh Watch company to anyone looking fo a quality luxury watch.”

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Posted 2 years ago

“Jonathan at Edinburgh Watch Company had been recommended by friends and family so it was an obvious first port of call when I started looking for my next timepiece. I had a fantastic experience from start to finish with great communication, lots of specialist knowledge and a really trusting environment. A trusty great customer experience. I would strongly recommend Jonathan and his team to anyone looking for the next special watch. I will certainly be back again.”

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Posted 2 years ago

Edinburgh Watch Company is rated 5.0 based on 706 reviews