Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

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“I have bought two watches from Edinburgh Watch Company. Absolutely delighted with both of them and the fantastic service received. Could not recommend them enough and I am sure there will be more purchases in the future.”

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Posted 1 year ago

Thank you very much Phil for sharing your feedback and also for your loyal custom. Merry Christmas. Jonathan

Posted 1 year ago

“It was a pleasure to deal with Jonathan again. I had been searching for the right Panerai for while, sandwich dial, manual wind, display back in near perfect condition. EWC had just that piece with box and papers and in mint condition. The deal was easy to do, and the service and delivery was excellent. The watch arrived and was exactly as described. I recommend EWC for price, service and piece of mind.”

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Posted 1 year ago

Dear Vinay. Thank you very much for taking the time to share your thoughts and I am so pleased that you are enjoying your Panerai. All the best Jonathan

Posted 1 year ago

“This was my first time dealing with Jonathan and Edinburgh Watch Company and what a pleasurable buying experience it was. Jonathan was very patient whilst I tried on various watches and he explained in detail the benefits of the various models I was interested in. Two Rolex watches were purchased on the day and I would have no hesitation in recommending Jonathan to anyone looking for a prestigious timepiece. His website is now in my favorites on my browser, say no more.”

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Posted 1 year ago

Dear George. My thanks for sharing your review and I'm so pleased that the watches were a successful purchase for you. Merry Christmas. Jonathan

Posted 1 year ago

“Johnathan was excellent throughout my purchase. He was very knowledgeable and helpful, and the whole process was effortless Anybody considering a Rolex ,please check out this company beforehand Regards ken”

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Posted 2 years ago

“I found my experience with Jonathan at EWC a joy! A genuine professional, with discretion, abundant empathy and platinum customer service. I would have no doubt in returning to EWC and recommending them as a 'go to' place for that special luxury watch purchase. The extra care, understanding and attention to detail in getting to know you; all a refreshing and welcomed part of Jonathan's USP!”

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Posted 2 years ago

“How do you write something new in a review that has dozens of reviews that are all 5 stars? Bought my Rolex Oysterdate back in 1974 and gave it to my grandson on his 16th birthday recently. Serviced, polished and new crystal and almost like new. My wife offered to buy me a new one for my 75th. Wanted the Datejust 41 and so started looking for an almost new used model. Found Edinburgh Watch Company and as chance would have it they had exactly what I was looking for. Just under 18 months old with silver face and in mint condition. Very close in looks to my old Oysterdate. Late Monday and I was on the phone and speaking to Jonathan. He was the consummate gentleman. Very knowledgeable and passionate about quality watches. It was a pleasure speaking with him. After discussing the watch and agreeing the price, Jonathan kindly offered a few pounds off, unasked, I transferred the monies. Jonathan dispatched the watch first thing Tuesday morning and it arrived safely before lunch on Wednesday. Everything was as described on the website. The watch looks fantastic. Very understated. Anyone looking for a used high quality watch in excellent condition need look no further. I cannot recommend him highly enough.”

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Posted 2 years ago

“The watch was in Pristine conditiom, exactly as described. Jonathan is an absolute pleasure to deal with. Very professional and knowledgeable. I would highly recommend The Edinburgh Watch company to anyone looking fo a quality luxury watch.”

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Posted 2 years ago

“Jonathan at Edinburgh Watch Company had been recommended by friends and family so it was an obvious first port of call when I started looking for my next timepiece. I had a fantastic experience from start to finish with great communication, lots of specialist knowledge and a really trusting environment. A trusty great customer experience. I would strongly recommend Jonathan and his team to anyone looking for the next special watch. I will certainly be back again.”

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Posted 2 years ago

“I received my watch within 2 days, beautifully packaged free EWC baseball cap and the watch was pristine ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Absolute pleasure to deal with Johnathan, He kept his word about calling me back regarding a certain watch but in the end choose a different one form his stock, Would definitely recommend him to family and friends”

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Posted 2 years ago

“This was the 2nd time I have dealt with Jonathan at EWC. EWC provide an impeccable service, this guy is 1st class.”

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Posted 2 years ago

“Fabulous service with enthusiasm and unrivalled product knowledge. Jonathan’s attention to detail, passion for quality customer service and advice shines through. A real watch professional. Happy to recommend to everyone. Thanks Mr G Best Mike”

Edinburgh Watch Company 5 star review on 9th September 2022

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Posted 2 years ago

“As a returning customer, I can honestly say that Johnathon Gilbert and Edinburgh Watch Company are the real deal when it comes to quality watches and customer service. Jonathan’s product knowledge along with his passion for watches ensure that the complete buying experience received as the customer is unrivalled in the watch buying business.”

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Posted 2 years ago

“Absolute pleasure dealing with Jonathan Edinburgh watch company came highly recommend as a trusted dealer and lived up to the recommend without fault . Jonathan was very polite and knowledgeable and right from the off he made me feel relaxed about my purchase. He replied to me personally and and gave me all of the details and history of the Time piece that I had enquired about . He also gave a small discount off the asking price for the watch which was gratefully received . I would like to thank Jonathan and the Edinburgh watch Company for a trouble free and safe purchase of the latest addition to my growing watch collection . Look forward to doing business with Jonathan and the Edinburgh watch company in the future and would highly recommend this company . Thanks Brian”

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Posted 2 years ago

Thank you very much Brian for your kind words and it's great to read that your purchase has been a success. All the best Jonathan

Posted 2 years ago

“Absolute pleasure to deal with Johnathan he kept his word about getting me a particular watch got the phone call to say he got what I was looking for would definitely recommend him to family and friends.”

Edinburgh Watch Company 5 star review on 30th August 2022

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Posted 2 years ago

Great photo Eric. Thank you for your kind words and I am pleased that the Batman has hit the spot! Kind regards Jonathan

Posted 2 years ago

“I have watched Jonathan and the Edinburgh Watch company on youtube for some time. So when it came to buying my SD34 it felt like the right place to look. As per the videos, the watch has arrived perfect, box & papers. The experience has been outstanding from the start, from the first initial conversation with Jonathan, then onto the purchase. 5-star review will definitely be using EWC again. Many Thanks”

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Posted 2 years ago

Dear Chris Thank you very much for your kind words and sharing this great picture. All the best Jonathan

Posted 2 years ago

“My first purchase from Jonathan was a breeze. From first communication on a Thursday afternoon to delivery on Wednesday morning bearing in mind that this was my first purchase of a pre owned Omega Rainmaster Trilogy was smooth and reassuring as I could have expected. I will continue to purchase any preowned brands for my collection from Jonathan in future. Many Thanks for all your help Jonathan.”

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Posted 2 years ago

Thank you very much for your kind words Azeem. All the best Jonathan

Posted 2 years ago

“Bought a Rolex Datejust a couple of months ago. My first Rolex, which I bought specially for a wedding and I couldn't be happier with my purchase! Jonathan offered fantastic customer service. His professionalism and attention to detail were brilliant. He kept me up to date throughout the purchase/delivery of the watch and also provided an aftercare call to make sure I was happy with my purchase and to talk me through the functionality of the watch. Amazing!! Many Thanks, Lewis”

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Posted 2 years ago

Thank you Lewis and I hope you very much enjoyed wearing your beautiful watch at the wedding. All the best Jonathan

Posted 2 years ago

“Acquired my first Rolex from Jonathan to celebrate my birthday. The whole experience was second to no other. Truly first rate on all levels. Jonathan has so much passion and knowledge, A gentleman and someone you can trust. Bravo.”

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Posted 2 years ago

Thank you very much Mike, I very much appreciate your feedback.

Posted 2 years ago

“Another great timepiece from Jonathon. Thank you. Already looking for another.”

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Posted 2 years ago

Thank you for your continued loyalty. All the best Jonathan

Posted 2 years ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews