Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 707 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can highly recommend Jonathan at The Edinburgh Watch Company. Not only was the watch I bought in mint condition, he was professional, friendly and very efficient. The whole process, from my first contact to securing the delivery of the watch was only 2-3 days. I am sure I will be buying from The Edinburgh Watch Company again.”

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Posted 3 years ago

Thank you very much for your kind words Darren. So pleased to read that you were happy with our service. Look forward to helping you next time. Jonathan

Posted 3 years ago

“I purchased a Yachtmaster from Jonathan at Edinburgh Watch Company in June and have had an excellent experience. From the initial call, the speed of responses, the transparency of the conversations to the aftercare, I have no complaints. When we met to pick up the Yachtmaster, I was wearing an Omega Seamaster, which had a faulty bezel. Jonathan took this away and returned it to me fixed within one week by an Omega approved dealer, which would have been 3-4 months if it was sent to Omega directly. I can't fault the service at all, and will be using Jonathan for purchasing all of my watches moving forward.”

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Posted 3 years ago

Hello Ryan. Thank you very much for your kind words. It was a pleasure dealing with you too ad I am glad that both watches are now suiting you well. All the best Jonathan

Posted 3 years ago

“Have purchased on more than one occasion from Jonathon @EWC and never been disappointed. Superb service and items always as described, just perfect! Would not hesitate to recommend, thanks again, MM.”

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Posted 3 years ago

Thank you very much Martin. I very much appreciate your loyalty. All the best Jonathan

Posted 3 years ago

“Can’t praise the EWC highly enough. Seriously professional - they do their due diligence so you are buying sound pieces at sensible prices. Jonathan is a pleasure to deal with. A proper outfit - can’t recommend them highly enough,”

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Posted 3 years ago

Thank you very much for sharing your EWC experience. So pleased it was what you expected. Jonathan

Posted 3 years ago

“I have never been more impressed with the customer service I received from Jonathon. Great service, great contact, great delivery great watch I will be back in touch with Jonathan when I get another itch”

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Posted 3 years ago

Your kind comments are really appreciated. Thank you Jonathan

Posted 3 years ago

“Just as expected, excellent buying experience! Watch came next day in mint condition exactly as described. Thank You Jonathan I'm loving the watch! (Datejust 41, Jubilee, Blue Dial).”

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Posted 3 years ago

Hi. So pleased it was a successful purchase for you. All the best and thank you for your kind words. Jonathan

Posted 3 years ago

“Excellent service as expected from Jonathan. Great to meet up chat watches and receive my new timepiece. He took time to make sure the fit was perfect and I love it. Wouldn’t hesitate about purchasing from again. 5 Stars”

Edinburgh Watch Company 5 star review on 4th June 2021

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Posted 3 years ago

Great photo Gordon. Really pleased that your two Tudors are being enjoyed. My thanks again for your business. Jonathan

Posted 3 years ago

“Really listened to my thoughts and helped make the best choice for me. Prompt and great service. Plan to use him when I get that "itch" again.”

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Posted 3 years ago

Dear Eugene. Thank you for your very kind words. Looking forward to assisting you when that "itch" reoccurs. All the best Jonathan

Posted 3 years ago

“Excellent buying experience from start to finish. I was looked after and everything was done perfectly and professionally. Love the watch and would highly recommend Edinburgh Watch Company.”

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Posted 3 years ago

Thank you very much for sharing your kind comments.

Posted 3 years ago

“A very pleasant buying experience with Jonathan. Professional, yet easy, welcoming and personal, with full care and attention to all the relevant details, including warranty, time setting and bracelet sizing. Would highly recommend.”

Edinburgh Watch Company 5 star review on 25th May 2021

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Posted 3 years ago

Dear Martin. Thank you for sharing your kind comments along with a wrist shot. All the best Jonathan

Posted 3 years ago

“From personal research and testimonials from respected watch dealers, I was confident in contacting Jonathan at Edinburgh Watch Company regarding my purchase. Jonathan provided me with expert information regarding the watch I purchased, was always available to talk and confirmed receipt of the money transfer shortly after it had been sent. The watch arrived within two days, in perfect condition and thoughtfully wrapped. I feel I want to buy another watch from Jonathan (this time for myself) and would not hesitate in contacting him again.”

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Posted 3 years ago

Dear John Thank you very much for taking the time to share your views and I am delighted to read that you were delighted with our service. All the best Jonathan

Posted 3 years ago

“I cannot recommend and praise EWC and Jonathan enough. I first discovered EWC and Jonathan via his sponsorship of The Watch Guys on YouTube and following this I reached out and we spoke about a specific watch I wanted. As soon as Jonathan was able to buy one in he reached out, sent me a video, we chatted and he made the whole experience personal and special. The watch then arrived beautifully prepared and I could not be happier. I will not be using anyone else moving forward. Thank you Jonathan and the Edinburgh Watch Company”

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Posted 3 years ago

Hello Mark. Thank you so much for your wonderful testimonial and your patience waiting for me to find you a perfect Black Bay GMT. All the best Jonathan

Posted 3 years ago

“Jonathan is a rare breed: an excellent 'salesman', an honest expert and a genuinely lovely man, who goes the extra mile to deliver a unique customer service experience. I feel he would only sell you what was 'right' for you. We learnt a great deal from him, instinctively trusted his advice, were most grateful for his flexibility and efficiency, and our son is utterly delighted with his stunning 'pre-loved' Breitling. I highly recommend speaking to Jonathan, should you be considering buying a watch: the whole process was a pleasure! We'll be back!”

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Posted 3 years ago

Dear Megan. Your comments are really appreciated and it was a pleasure helping you and Nathan choose a perfect 21st gift. Your turn next time!

Posted 3 years ago

“In 25 years of buying watches I have never been so impressed with the customer service polite helpful and Jonathan is a over all great guy”

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Posted 3 years ago

Hello Craig. It was great to meet you last week and I am delighted the BB 58 was a perfect look and fit for you. All the best Jonathan

Posted 3 years ago

“I recently purchased a watch from Jonathan and found the service very professional and a delight to do business with this company the Rolex was as new with the box and papers in perfect condition I would not hesitate recommending him for a prestige watch purchase and look forward to doing more business in the future.”

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Posted 3 years ago

Thank you very much for sharing your thoughts. So pleased to read your purchase with EWC has been a good experience.

Posted 3 years ago

“Outstanding customer service received throughout with very prompt replies. We thoroughly enjoyed the buying experience. The watch arrived the following day in immaculate condition. I couldn't recommend EWC highly enough.”

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Posted 3 years ago

Hi Scott. It was a great to meet you both for a private viewing of the stunning Panerai. So pleased to read it has been a successful first purchase from EWC and I look forward to helping you build your collection. All the best Jonathan

Posted 3 years ago

“Excellent service and very professional. Will not hesitate to contact in the future.”

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Posted 3 years ago

Thank you very much for your kind comments.

Posted 3 years ago

“This is now the 3rd watch obtained through EWC and have my son and I have been delighted with quality of service and condition of all 2nd hand watches. Explanation of the watches are full and precise.”

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Posted 3 years ago

Welcome back Robin. Thank you very much for your loyalty and repeat business.

Posted 3 years ago

“Fantastic customer service. An immaculate watch perfectly as described and I am absolutely delighted with it. I would not hesitate and would feel completely confident in recommending Jonathon and the EWC”

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Posted 3 years ago

Hello Mark. Thank you very much for sharing your review and am so pleased it has been a successful purchase for you.

Posted 3 years ago

“I recently purchased my Rolex from Jonathan at the Edinburgh watch company, service was fantastic and personal to suit me and took the time to explain what I was buying. Beautiful selection of watches and his knowledge on the watch industry is second to non. I will be back hopefully sooner than later. James”

Edinburgh Watch Company 5 star review on 21st April 2021

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Posted 3 years ago

Thank you James for your kind comments. So pleased to read that you are delighted with your striking Datejust. All the best Jonathan

Posted 3 years ago

Edinburgh Watch Company is rated 5.0 based on 707 reviews