Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 706 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jonathan's attention to detail and customer service is excellent; he took the time to make sure my watch fitted perfectly and explained how to set it up. He made the whole experience easy and enjoyable and I'm loving my Rolex! Would definitely recommend the Edinburgh Watch Company”

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Posted 2 years ago

Dear Maureen Thank you very much for sharing your kind thoughts and I am so pleased to read that you are loving your Datejust. All the best Jonathan

Posted 2 years ago

“I would like this opportunity to thank Jonathan for the friendly welcome and taking time to show a selection of his watches. I was impressed by his product knowledge when he displayed the features and benefits of each watch. It was an easy choice for me to purchase two watches from Jonathan. He made the whole journey pleasurable. I will be a returning customer. Thank you once again.”

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Posted 2 years ago

Hello James I very much appreciate your kind words and it was a pleasure to meet with you this year at The Gamefair. All the best Jonathan

Posted 2 years ago

“Pleasant knowledgeable owner who was engaging and informative. We received the original watch box and paperwork promptly as promised. A well run company, which we would recommend! Kind regards, Patricia Curry”

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Posted 2 years ago

Thank you very much Patricia for sharing your thoughts and it was a pleasure to welcome you both as new customers to EWC. All the best Jonathan

Posted 2 years ago

“Jonathan is a lovely, friendly man and I enjoyed the whole experience of buying my Rolex watch from him. He is extremely knowledgeable and I have already recommended him to a friend of mine”

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Posted 2 years ago

Hi Alison. Thank you very much for sharing your kind comments. All the best Jonathan

Posted 2 years ago

“Easy, friendly, personal and enjoyable experience. I will definitely be purchasing watches in the future from Jonathan and recommend to colleagues and friends/family.”

Edinburgh Watch Company 5 star review on 21st July 2022

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Posted 2 years ago

What a great photo of this very rare Omega. So pleased that we had just the watch you had been looking for and hope now as I write that you are continuing to enjoy it. All the best Jonathan

Posted 2 years ago

“Good to deal with no probs”

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Posted 2 years ago

Dear Trevor. So pleased that you are enjoying your new watch and my thanks again for putting your trust in my company. All the best Jonathan

Posted 2 years ago

“Jonathan is a very personable and knowledgable man, supplies a great service and an even better product. love the Seamaster!”

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Posted 2 years ago

Dear Derek It's great to read that the Seamaster was a successful purchase for you. Thank you for taking the time to share your thoughts. All the best Jonathan

Posted 2 years ago

“Excellent service and advice, will use EWC again.”

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Posted 2 years ago

Thank you very much for sharing your review. All the best Jonathan

Posted 2 years ago

“Jonathan is a true gent and consummate professional. A real pleasure to deal with. He runs a company that prides itself on building and maintaining relationships, providing quality watches for the discerning customer. Customer service is first class. I'd have no hesitation in buying from Jonathan again in the future. Thoroughly recommended.”

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Posted 2 years ago

Dear Ben It was a pleasure to help you as a returning customer. Thank you for your kind comments. All the best Jonathan

Posted 2 years ago

“Absolutely outstanding service. Will use again 100%.”

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Posted 2 years ago

Dear Alistair I very much appreciate you taking the time to share your review and hope that you are continuing to enjoy your watch. All the best Jonathan

Posted 2 years ago

“Yet again Jonathan pull a watch out of the bag ( this time a Daytona bi mental ) one phone call and a week and a half later it’s on my wrist, All I can say is the Edinburgh Watch Company is definitely my one stop watch shop I definitely wouldn’t go anywhere else as I totally trust Jonathan’s experience and advice. Many thanks Jim”

Edinburgh Watch Company 5 star review on 25th May 2022

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Posted 2 years ago

Hello Jim. Thank you for your kind words and for being such a great ambassador for EWC. All the best Jonathan

Posted 2 years ago

“What an amazing experience purchasing this Rolex, I’ve purchased a few Rolex watches over the years from leading Edinburgh retailers and nothing compares to dealing with Jonathan at the EWC if you are in the market for a watch no go further than Jonathan a true expert in his field and takes the time to explain all the features and benefits the watch can offer so you can have the best experience from your purchase. When I’m back in the market for another time piece I will look no further than the Edinburgh Watch Company.”

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Posted 2 years ago

Dear Alex Thank you very much for sharing your kind words and it was a pleasure reading how much you like your watch and the EWC experience. All the best Jonathan

Posted 2 years ago

“Excellent service over and over again, a real pleasure dealing with Jonathon.”

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Posted 2 years ago

Thank you very much again for your loyal business Kevin. All the best Jonathan

Posted 2 years ago

“When you buy anything of value you want to be sure you are buying with confidence from someone who knows what they are talking about and has a reputation for quality and service. Without a single doubt, Jonathan at Edinburgh Watch Company embodies all of this. As someone I'd known of for some time through the watch community, I took the opportunity to sell a watch to EWC which was a flawless process in itself but during the sale and in conversation on watches in general, Jonathan made me aware of a Tudor Pelagos he had in stock and I jumped at the chance. The watch was exactly as described and Jonathan took the time to chat over the watch and its features and sized the bracelet for me whilst talking which was no mean feat in and of itself! Watch hasn't been off my wrist since! A fantastic buying experience beating most, if not all, Authorised Dealers I've come across in my watch collecting journey. Thank you!”

Edinburgh Watch Company 5 star review on 13th May 2022

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Posted 2 years ago

Dear Paul. Such kind words, thank you for your loyalty and so pleased to read that the Pelagos has been a successful purchase. All the best Jonathan

Posted 2 years ago

“Jonathan was the perfect guide for me in buying a rolex. I knew roughly what I wanted but Jonathan helped me get the right thing. Fantastic buying experience and felt very well looked after throughout the process. Would 10/10 recommend to anyone looking to buy a luxury watch especially if its your first time.”

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Posted 2 years ago

I am so glad to read that I was able to help you find your perfect watch and wish you years of fin wearing it. All the best Jonathan

Posted 2 years ago

“This is the second watch I’ve bought from Jonathan. Absolute gent, great communication and a man of his word. Really pleased with my purchase.”

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Posted 2 years ago

Thank you very much for your kind words. All the best Jonathan

Posted 2 years ago

“My second purchase of a luxury watch with Jonathan and EWC. Delighted with the item, exactly as described and the whole buying experience was an absolute pleasure. Jonathan is a connoisseur when it comes to watches and his in-depth, detailed knowledge of his carefully selected stock is unparalleled.”

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Posted 2 years ago

Andrew. It was a pleasure to welcome you back again and I am delighted to read that it was a successful purchase for you All the best Jonathan

Posted 2 years ago

“Strongly recommend. I have bought and sold 3 times and cannot fault. Always pleased with the fair prices, advice and service.”

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Posted 2 years ago

Welcome back Nicky. Thank you for putting your trust in EWC again and I am delighted to read that you're enjoying your new watch. All the best Jonathan

Posted 2 years ago

“I can’t recommend Jonathan and his company highly enough. I already knew of him via YouTube but speaking to him on the phone about watches was a different thing entirely. He is extremely knowledgable and his experience allowed him to answer all of my questions. The buying experience was exceptionally professional and smooth and the watch was exactly as described. I look forward to my future dealings with Jonathan and many thanks for this transaction.”

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Posted 2 years ago

Dear Tom Thank you so much for sharing your experience. I know important this watch purchase was for you and am delighted it was such a successful transaction for you. Equally reading your note is very rewarding for us here at EWC as simply this is the service we strive to provide on every occasion. All the best Jonathan

Posted 2 years ago

“This is the first time I have bought from Jonathan but rest assure it won’t be the last . A fantastic experience from start to finish constant communication and watch is as promised in a word PERFECT . A five star service and lots of nice touches such a breath of fresh air to deal with someone who has genuine passion for watches rather than the uninterested money makers . Jonathan once again thank you best regards ian devlin”

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Posted 2 years ago

Hello Ian In today's world there's so much choice where you can do business and I thank you for giving me your trust and the opportunity to supply you your striking watch. Look forward to our next chat! All the best Jonathan

Posted 2 years ago

Edinburgh Watch Company is rated 5.0 based on 706 reviews