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Edinburgh Watch Company Reviews

5.0 Rating 707 Reviews
100 %
of reviewers recommend Edinburgh Watch Company
5.0
Based on 707 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Edinburgh Watch Company Reviews
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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025
Mark Brown
Edinburgh Watch Company 5 star review on 7th January 2025
Chris Williams
Edinburgh Watch Company 5 star review on 17th October 2024
Donald McCulloch
Edinburgh Watch Company 5 star review on 19th August 2024
Phil Vose
Edinburgh Watch Company 5 star review on 9th July 2024
Mark
Edinburgh Watch Company 5 star review on 9th July 2024
Mark
Edinburgh Watch Company 5 star review on 9th July 2024
Euan Murray
86
Anonymous
Anonymous  // 01/01/2019
Jonathan is a true professional. He freely gave advice on my purchase a beautiful Rolex Daytona. Not only that I rang at 4:00pm he adjusted, packed and sent my Rolex within the hour so I had by 1:00pm the next day. His service is exceptional. Would recommend and will purchase again!!
Helpful Report
Posted 6 years ago
I recently purchased a Rolex Sea Dweller from Jonathan at the Edinburgh Watch Company. I received a fair Trade-in price for my watch in exchange for a watch with a lifetime waiting list. Jonathan couldn’t have been more helpful and spent time describing the features and showing the operation of the watch including the bracelet adjustment. I have no hesitation in reccomending Jonathan and the Edinburgh Watch Company.
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Posted 6 years ago
Dear Gary. Thank you very much for sharing your view with our EWC community. I am so pleased it has been a successful purchase for you. All the best Jonathan
Posted 6 years ago
First class service and Jonathan went out of his way to meet me after working hours . Can't recommend him enough .
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Posted 6 years ago
Dear Robbie. Many thanks for your valued testimonial. So pleased that you like your new watch and the service we offer here at EWC. All the best Jonathan
Posted 6 years ago
Great service i was looking for a watch for one ra year and which had a 2 year waiting list and the Edinburgh watch company got me one. So I Wouldn’t hesitate to recommend Johnathan and his team .to any keen watch Collectors out there . Thanks again Mark
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Posted 6 years ago
Many thanks Mark for your kind comments. I am really pleased that weaver able to cut short thwart for your new watch. All the best Jonathan
Posted 6 years ago
Terrific personal service from Jonathan. Rapid fulfilment. EWC is highly recommended.
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Posted 6 years ago
Andrew. We really appreciate your kind words and hope this beautiful watch is nonbeing enjoyed in the great company of your classic car. All the best Jonathan
Posted 6 years ago
It was a great pleasure dealing with Jonathan when acquiring a particularly nice watch recently. Our mutual love of cars and boats meant the actual watch purchase took a backseat for a while as we got side tracked somewhat. Nevertheless, I would heartily recommend Jonathan/EWC for any watch purchase, and no doubt will be back myself once the 'other half' allows me to expand my collection by 'just one more' watch again!
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Posted 6 years ago
Karl Really appreciate your kind comments and so pleased that you like that fabulous Panerai! All the best Jonathan
Posted 6 years ago
Jonathan sold to me a watch which met my exact requirements and which was in pristine condition. He did so in a courteous and professional manner, and was committed to myself being totally happy with all aspects of the sale. I have no hesitation recommending Jonathan as your first contact when considering a future purchase.
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Posted 6 years ago
Thomas _ I am delighted that we had the right watch at the right time for you and thank you very much for becoming a new customer. All the best Jonathan
Posted 6 years ago
Jonathan is totally trustworthy and impeccable when it comes to watch sales. He took the time to answer all our questions and his service was outstanding. The watch was delivered next day and was all that we had hoped for.
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Posted 6 years ago
Christopher We very much appreciate your kind comments and I glad that your beautiful watch matched your expectations. All the best Jonathan
Posted 6 years ago
After researching for a few months, new and second hand Rolex watches I found Edinburgh Watch Company to be very competitively priced. I received a response from my first enquiry to be fast and informative and was surprised to get a reply on a Sunday. Jonathan was able to answer all my questions and was not pushy which allowed me to trust in him. I purchased my new Rolex and transferred a large sum of money directly to his bank account. As I had never meet Jonathan I was nervous in doing this and wonderwd if i would receive the genuine article. Well my fears where put to rest once I received my Rolex on time and as described with all document's along with a personal hand written note form Jonathan thanking me for the business. Would I buy from him again, yes..
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Posted 6 years ago
Simon I am delighted to read that you are pleased with your new watch and the service from EWC. Thank you very much for taking the time to share your thoughts. All the best Jonathan
Posted 6 years ago
Having kept a close eye on the Edinburgh Watch Company’s Facebook page and it’s fantastic marketing, I decided to give Jonathan a call to purchase a Deep Blue James Cameron Rolex. His service was 100%, his attention to detail combined with a vast knowledge in the watch industry is second to none. Keep up the fantastic work and I’m sure we will meet soon for yet another purchase. Derrick F.
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Posted 6 years ago
Derrick. Thank you for your king comments and I am so pleased that the James Cameron Deep Sea has been a success for you. All the best Jonathan
Posted 6 years ago
Friendly, timely and efficient service!
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Posted 6 years ago
Hello Thank you for your feedback. Really pleased you are happy with your watch. All the best Jonathan
Posted 6 years ago
I have nothing but good things to say about Jonathan & the service he provides is even better than the watches he sells. 100% will be buying from Edinburgh watch company in the very near future.
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Posted 6 years ago
Hi Harley. Thank you very much for your feedback. Glad you like your Deep Sea and look forward to assistance you with other great watches in the future. All the best Jonathan
Posted 6 years ago
Delightfully personal service. Our son has wanted a Rolex Submariner for some time. He had identified a watch that he particularly liked which was being sold by the Edinburgh Watch Company. The only problem was that he lives in Tanzania and we live in Rutland. This wasn’t a problem once I had contacted Jonathon. We were able to arrange a date to meet when we were in Scotland and Jonathon brought the watch to our hotel. The watch was in immaculate condition and was presented in the same way as it would have been by Rolex, perhaps with more technical and historical knowledge. We are delighted with the whole process and in particular with the watch.
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Posted 6 years ago
Dear Dr Jones. It was a pleasure to meet you and your husband here in Edinburgh and that you son now has a lifetime timepiece to enjoy. All the best Jonathan
Posted 6 years ago
Just purchased a Rolex sky dewller first class service , very helpful and excellent service , would happy to recommend this company
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Posted 6 years ago
Jonathan was simply brilliant. I asked him to get me a very difficult watch to find and he did exactly that. He was a complete professional and a pleasure to deal with. He is quite unique and gives you that personal service that is hard to find. Great Service ...Thank you
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Posted 6 years ago
We met Jonathan very informally and in a relaxed manner where there was no pressure to buy. He told us the history of each watch being offered and we felt after having confirmed new prices earlier in the day that we were getting great value. My son had really done his homework on the watches and knew all the strengths and weaknesses of each. Payment was easy to make and in fact Jonathan suggested I could switch my decision if I felt I had made the incorrect decision .
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Posted 6 years ago
I contacted Jonathan at the Edinburgh watch company to help me find a Franck Muller watch as a surprise for my husbands 50th birthday. At that point Jonathan could not help me however several months later he contacted me to give me first refusal on a beautiful immaculate boxed Franck Muller timepiece that had come his way, he had remembered me and my request. It was not quite what I was looking for however the watch blew me away as it was so beautiful and well presented. Jonathan was knowledgeable and helpful and he is an absolute delight to purchase from. He is incredibly patient and has a very kind manner. I nervously made the purchase however there was nothing to be nervous about. My husband is absolutely over the moon with the watch. Jonathan thank you so much for everything you have done for us and we will be back to purchase from you again soon. I cannot recommend Jonathan at the Edinburgh watch company enough. Incredible professional service.
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Posted 6 years ago
Great service from start to finish. Couldn’t recommend highly enough and will definitely be back.
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Posted 6 years ago
A pleasure to buy from. Personal service from Jonathan was excellent. Will definitely buy from EWC again!
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Posted 6 years ago
Liked the personal service . Watch was beautifully presented . Jonathan made absolutely sure the bracelet fitted well , and was comfortable. I was shown how to alter time and date . All in all a very pleasant experience. I am delighted with my watch .
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Posted 6 years ago
Edinburgh Watch Company is rated 5.0 based on 707 reviews