Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

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“My experience was fantastic from beginning to end with a professional and personal approach from Jonathan. Having not met him in person I had to put my trust in him and am glad I did. I would be happy to recommend Jonathan. I plan on returning for future purchases.”

Helpful Report

Posted 3 years ago

Dear Robin I very much appreciate your kind words and the trust you put in me and my company. Kindest regards Jonathan

Posted 3 years ago

“Fantastic service & attentiveness from beginning to end. Jonathan is such a pleasant guy to deal with and is always at the end of the phone to assist. I would recommend EWC to anyone without hesitation.”

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Posted 3 years ago

Thank you very much for taking the time to share your experience. All the best Jonathan

Posted 3 years ago

“I recently purchased a Rolex GMT Master 2 from The Edinburgh Watch Co., and more specifically from Jonathan. I waited some time to not only find the right watch, but also the right seller. Jonathan is first class. He called me personally to answer my enquiry and we discussed the watch and my general needs, and he then followed this up with pictures and a personal video of the item too. After going ahead with the purchase the watch arrived exactly as described the next day and Jonathan called again to make sure I was happy with everything and talk me through some of the finer point of adjusting the strap and making sure the fit was perfect. His reviews and online interviews speak for themselves and I can not recommend Jonathan highly enough. In an industry where it is sadly not uncommon for buyers to be taken advantage of, you can rest assured Jonathan is as authentic and impressive as the watches he sells.”

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Posted 3 years ago

Dear John My sincere thanks for taking the time to share your feedback with our community to which I am sure your comments will be helpful to others. It was a pleasure dealing with you too! Jonathan

Posted 3 years ago

“First class service, purchased a beautiful Rolex datejust , spoke with Jonathan about the watch prior to purchase. He was very knowledgable and explained everything in a clear and concise manner and oozed a real passion for watches Watch arrived within 24hrs , stunning and perfect condition as per our conversation. If you want excellent service , quality and friendly service . Forget the rest stick with the best EWC. Thanks Jonathan”

Helpful Report

Posted 3 years ago

Hello Stuart. We very much appreciate your fantastic feedback and are so pleased it has been a successful purchase for you. All the best Jonathan

Posted 3 years ago

“A very pleasant buying experience. Johnathon has been very honest, helpful and considerate as I purchaesd my first true luxury watch. Am now the owner of a beautiful timepiece. Thanyou so much.”

Edinburgh Watch Company 5 star review on 23rd January 2021

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Posted 3 years ago

Great photo Roger. Thank you for sharing this along with your kind feedback

Posted 3 years ago

“100% Completely Satisfied. A Trusted Dealer endorsed by Paul Thorpe says it all.”

Helpful Report

Posted 3 years ago

Dear Andrew Many thanks for your kind comments. Kindest regards Jonathan

Posted 3 years ago

“Excellent service and a nice guy to deal with”

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Posted 3 years ago

Dear Damien Many thanks for your kind comments and really pleased you were delighted with our service.

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thank you very much for your feedback Urvesh.

Posted 3 years ago

“Fantastic customer service, a pleasure to deal with, a speedy delivery on new purchase. I would certainly recommend EWC to anyone wanting to purchase a timepiece and wouldn’t hesitate in purchase another watch from Jonathan. Thanks again for making the transaction seamless.”

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Posted 3 years ago

Dear Andrew. My thanks for taking the time to share your feedback and I look forward to helping you again at some point in the future.

Posted 3 years ago

“First class service from enquiry to watch delivery..Would highly recommend Jonathan and Edinburgh watch company”

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Posted 3 years ago

Thank you very much for your kind comments Rod, really value your repeat custom.

Posted 3 years ago

“I recently purchased a lovely watch from Jonathan. Found him to be very friendly and knowledgeable about the luxury timepiece. His prices are competitive and he has a great selection. I highly recommend The Edinburgh Watch Coampany and I will definately use them again.”

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Posted 3 years ago

My sincere thanks for your kind comments.

Posted 3 years ago

“Great quality, fantastic service. Jonathan was thoughtful and called me personally to ensure I got what I needed and another follow-up to ensure everything was received ok. Definitely go back in the future.”

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Posted 3 years ago

Hello Jamie. Thank you very much for your kind words. I look forward to welcoming you back for your next one!

Posted 3 years ago

“Excellent service.watch delivered in perfect condition to Czech Republic,Jonathan runs through every aspect clearly and very professionally”

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Posted 3 years ago

Dear Craig Thank you very much for sharing your view and for putting your trust in EWC to supply you this beautiful gift.

Posted 3 years ago

“Excellent service provided by Jonathan inc great communication throughout, Rolex GMT Batman advertised as Mint condition Arrived on time and in Mint Condition.. Thank you Jonathan!”

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Posted 3 years ago

My pleasure Peter. Thank you for becoming a new and valued customer of EWC. Enjoy your Batman!

Posted 3 years ago

“My wife bought me an unworn Datejust from EWC; so much was she impressed with watch, and indeed, the first class service by Jonathan, that she suggested I buy a black two tone Submariner. Who was I to argue? I`d recommend Jonathan to anyone interested in buying a luxury watch as the service and advice is second to none. Glenn Essex”

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Posted 3 years ago

Thank you very much for sharing your kind words an an attitude from your wife that will be the envy of many of our customers. Enjoy your two new watches and thank you for your valued business.

Posted 3 years ago

“Third purchase with Jonathan & EWC and once again I couldn't be more happy with my purchase. From start to finish customer service and attention to detail is of the highest standard, as always! From identifying my watch to the final handover Jonathan kept me in the loop and ensured I was completely satisfied. Thank you and here's to the next one for my collection. Cheers Jonathan!”

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Posted 3 years ago

Thank you very much Steve. Really appreciate your kind words and ongoing support of EWC. Enjoy the Batman!

Posted 3 years ago

“Excellent, professional and friendly service. Watch was in excellent condition as described. Highly recommended.”

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Posted 3 years ago

Thank you for your kind words Phil. So pleased to read that you are pleased with your beautiful watch.

Posted 3 years ago

“A professional service from the start. Jonathan’s attention to your needs is the very best that I have received over the years. If you want a quality watch at a very good price I definitely recommend you get in touch immediately his catalogue of watches is second to none.”

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Posted 3 years ago

Thank you Peter. It was a pleasure to meet you both and thank you for making a trip all the way up to Edinburgh. Enjoy your beautiful watch.

Posted 3 years ago

“It took one day for Jonathan to source and deliver my watch with a very easy and pleasant experience. Service you do not get from AD’s. Very competitive pricing and an absolute pleasure. Will be my go to independent dealer going forwards.”

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Posted 3 years ago

Thanks for your great review Dan. You are wearing my favourite EWC watch in six years of business. Enjoy and my thanks for your repeat business.

Posted 3 years ago

“Extremely high quality customer service not to mention always brining out the most amazing rare collections. Highly recommended!”

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Posted 3 years ago

Thank you very much, we really appreciate your kind comments and your repeat custom.

Posted 3 years ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews