Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 707 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The advantages with Edinburgh Watch Company are clear - you deal directly with Jonathan and he appears to only buy and stock the best examples with clear provenance. Its a truly personal service from a gentleman and genuine watch enthusiast . From initial contact on my enquiry, to a follow up phone call upon delivery of my watch the entire process is both professional and friendly - although given the years of feedback I have seen and heard regarding EWC I expected nothing less.”

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Posted 3 years ago

Hi Philip, Thank you so much for your complimentary comments on your experience purchasing your watch from EWC.We are so pleased that you found the journey as positive as expected. Kind regards, Jonathan

Posted 3 years ago

“Highly recommend speaking to Jonathan from Edinburgh watch company if looking to purchase a Rolex. 5 star service from initial enquiry to receiving the watch.”

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Posted 3 years ago

Hi Ben Thank you for your five star rating of EWC and for taking the time to comment. Best wishes Jonathan.

Posted 3 years ago

“Jonathan was a pleasure to deal with. Knowledgeable and efficient, he wants to build a lasting relationship with customers and is genuine in his appreciation of your business given to him. The watches I purchased were exactly as described and will deliver much pleasure in the wearing in future.”

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Posted 3 years ago

Hi Martin, We are pleased that your experience with EWC was a positive one and wish you many more years of enjoyment from your luxury time pieces. Kind regards Jonathan

Posted 3 years ago

“My recent purchase from Jonathan was dealt with in a very professional manner he was very knowledgable and advised me in every way the watch was dispatched the same day and received by 10 30. The next day fantastic service by a genuine company a real pleasure to do business with”

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Posted 3 years ago

Hello David, It was a pleasure to do business with you too and many thanks for expressing your confidence in EWC. Kind regards, Jonathan

Posted 3 years ago

“Recently dealt with Jonathan at EWC on the purchase of two watches. I received a swift response on a watch to part ex and quickly agreed a price on the both watches. The service was outstanding on all counts and Jonathan managed the process superbly. I would have no hesitation is recommending EWC to anyone else and will no doubt be using Jonathan's services in the future. Mr M Smith”

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Posted 3 years ago

Thank you so much for taking the time to write such a positive review on the customer service and the recommendation of EWC.I look forward to out continued business. Kind regards Jonathan.

Posted 3 years ago

“It was a pleasure dealing with Jonathan. We talked about watches and cars, which we both have a passion. I look forward to my next purchase from the Edinburgh Watch Company.”

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Posted 3 years ago

Hi Gary It was a pleasure dealing with you too and I will definitely look forward to our next discussion about cars ...and of course watches! Best Wishes Jonathan.

Posted 3 years ago

““Whole experience was great spoke to Jonathan at length and his knowledge, diligence on his purchase of the watch was reflected in the unworn Rolex Sea Dweller Watch that arrived exactly when promised. Jonathan went to the trouble of recording a short video to display the watch In great detail. I would not hesitate to recommend Edinburgh Watch Company to anyone in the market for a quality timepiece.”

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Posted 3 years ago

Many thanks for taking the time to share your review. So pleased to read that the Sea Dweller has been a successful purchase for you. All the best Jonathan

Posted 3 years ago

“Recently bought a watch from Jonathan. He was very courteous and professional throughout the whole process and a nice guy to do business with. Thoroughly recommended.”

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Posted 3 years ago

My thank for taking the time to share your review Mike. All the best Jonathan

Posted 3 years ago

“I had a great experience buying from Jonathan. He was helpful and friendly at every stage of the process. My fiance LOVES her new watch and I am extremely satisfied with the pricing and service.”

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Posted 3 years ago

Thank you very much for sharing your review Ian and so pleased to read that your watch safely arrived with you in the US. All the best Jonathan

Posted 3 years ago

“Well where to start. The full process of buying my watch from start to finish was an absolute delightful experience which was well welcomed during these hard times. Jonathan was very knowledgable in his field of expertise. He also helped me in giving me advice regarding cars. The watch price was very competitive and arrived on time, securely and in mint condition as described. The follow up service was also great with Jonathan checking I was happy with the watch and everything was ok. This place ticks all the boxes and I certainly will be returning in the future. Top business and even more of a Top bloke A++++”

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Posted 3 years ago

Hi Paul Many thanks for taking the time to share your thoughts and I am really pleased to read that to read that this has been a successful purchase for you. All the best Jonathan

Posted 3 years ago

“Thrilled with whole experience. Watch arrived exactly when promised and is exactly as described and is as envisaged. I would not hesitate to highly recommend Edinburgh Watch Company to anyone in the market for a quality timepiece.”

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Posted 3 years ago

Thank you very much Craig. So pleased to read that this has been a great purchasing experience for you and I very much appreciate you taking the time to give your feedback

Posted 3 years ago

“I can honestly say that dealing with Jonathan, was an absolute pleasure.. And would have no hesitation at all, in purchasing another luxury watch from the Edinburgh Watch Company, fantastic customer service!!!!!”

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Posted 3 years ago

Hi Dean Thank you very much for your kind words. All the best Jonathan

Posted 3 years ago

“Professional trustworthy. I was very confident in my watch purchase”

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Posted 3 years ago

Hello Terence. So pleased the Tudor has been a successful purchase for you. Thank you again for your valued business. Regards Jonathan

Posted 3 years ago

“My experience was fantastic from beginning to end with a professional and personal approach from Jonathan. Having not met him in person I had to put my trust in him and am glad I did. I would be happy to recommend Jonathan. I plan on returning for future purchases.”

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Posted 3 years ago

Dear Robin I very much appreciate your kind words and the trust you put in me and my company. Kindest regards Jonathan

Posted 3 years ago

“Fantastic service & attentiveness from beginning to end. Jonathan is such a pleasant guy to deal with and is always at the end of the phone to assist. I would recommend EWC to anyone without hesitation.”

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Posted 3 years ago

Thank you very much for taking the time to share your experience. All the best Jonathan

Posted 3 years ago

“I recently purchased a Rolex GMT Master 2 from The Edinburgh Watch Co., and more specifically from Jonathan. I waited some time to not only find the right watch, but also the right seller. Jonathan is first class. He called me personally to answer my enquiry and we discussed the watch and my general needs, and he then followed this up with pictures and a personal video of the item too. After going ahead with the purchase the watch arrived exactly as described the next day and Jonathan called again to make sure I was happy with everything and talk me through some of the finer point of adjusting the strap and making sure the fit was perfect. His reviews and online interviews speak for themselves and I can not recommend Jonathan highly enough. In an industry where it is sadly not uncommon for buyers to be taken advantage of, you can rest assured Jonathan is as authentic and impressive as the watches he sells.”

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Posted 3 years ago

Dear John My sincere thanks for taking the time to share your feedback with our community to which I am sure your comments will be helpful to others. It was a pleasure dealing with you too! Jonathan

Posted 3 years ago

“First class service, purchased a beautiful Rolex datejust , spoke with Jonathan about the watch prior to purchase. He was very knowledgable and explained everything in a clear and concise manner and oozed a real passion for watches Watch arrived within 24hrs , stunning and perfect condition as per our conversation. If you want excellent service , quality and friendly service . Forget the rest stick with the best EWC. Thanks Jonathan”

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Posted 3 years ago

Hello Stuart. We very much appreciate your fantastic feedback and are so pleased it has been a successful purchase for you. All the best Jonathan

Posted 3 years ago

“A very pleasant buying experience. Johnathon has been very honest, helpful and considerate as I purchaesd my first true luxury watch. Am now the owner of a beautiful timepiece. Thanyou so much.”

Edinburgh Watch Company 5 star review on 23rd January 2021

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Posted 3 years ago

Great photo Roger. Thank you for sharing this along with your kind feedback

Posted 3 years ago

“100% Completely Satisfied. A Trusted Dealer endorsed by Paul Thorpe says it all.”

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Posted 3 years ago

Dear Andrew Many thanks for your kind comments. Kindest regards Jonathan

Posted 3 years ago

“Excellent service and a nice guy to deal with”

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Posted 4 years ago

Dear Damien Many thanks for your kind comments and really pleased you were delighted with our service.

Posted 3 years ago

Edinburgh Watch Company is rated 5.0 based on 707 reviews