Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 707 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having followed Jonathan for a while via his YouTube channel, it was a pleasure to meet him in person to view and purchase my first IWC chronograph. The watch was exactly as described - in perfect condition - and Jonathan’s knowledge, experience and passion made the buying decision easy and enjoyable. I am absolutely delighted with the watch, which wears beautifully and comfortably and looks amazing. An extremely professional service all round and I hope the first of many transactions! Thanks Jonathan.”

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Posted 4 years ago

Hello. It was a pleasure to meet you too and thank you for making the effort to travel to Edinburgh. I am glad that you now have two new additions to your collection and I look forward to helping you in the future. All the best Jonathan

Posted 4 years ago

“The best in the business Jonathan was helpful from the initial stage to me getting the watch”

Edinburgh Watch Company 5 star review on 12th September 2020

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Posted 4 years ago

Hello Prince, It was lovely to read your kind review after purchasing your stunning Rolex Datejust from EWC.I hope you have many years of enjoyment wearing it.Regards Jonathan

Posted 4 years ago

“Within a couple of weeks of receiving my request EWC managed to source the particular Rolex I had been looking to purchase for some time. I have never been comfortable buying a high value item remotely. Therefore key discriminator for me was Jonathan meets with you in person and spends time providing a detailed expalanation on all aspects of the watch. Jonathan was a pleasure to deal with and I would have no hesitation in recommending EWC to friends and colleagues. William Kellock.”

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Posted 4 years ago

Hello William, it was a pleasure to meet you and I am so pleased you are enjoying your long awaited Submariner! Thank you for taking the time to write such a positive review and recommendation on EWC.Kind regards,Jonathan.

Posted 4 years ago

“Purchased my Omega Speedmaster from EWC last week and, I am absolutely delighted with the watch. Everything was perfect and 100% professional, Jonathan even remembered an enquiry I made years ago. A really nice guy with extensive watch knowledge. The only downside was not being able to meet him face to face, maybe next time Jon, when I buy that Rolex GMT! Thanks again. John S.”

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Posted 4 years ago

Hi John, I am so pleased you are delighted with the Speedmaster and thank you for your kind words.I look forward to meeting you in person too hopefully with an introduction to that perfect GMT! All the best Jonathan

Posted 4 years ago

“Another fantastic purchase from the EWC. Equally, another exceptional service from Jonathan who always provides a friendly, knowledgeable and very helpful service with indisputable great value. My first Chopard watch and I couldn’t be any happier. Thank you Jonathan EWC.”

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Posted 4 years ago

Hi Peter,I am pleased you are so happy with the purchase of your first ever Chopard and look forward to hopefully helping you again in the future.Kind regards to you both,Jonathan

Posted 4 years ago

“Great experience with EWC who wanted to make sure I got the watch I wanted as quickly as possible. Jonathan is passionate about what he does, took my call at 730pm and met me the following morning to present me with the watch which was exactly as described by him. He then made sure that I was happy with the purchase before it completed. I wouldnt hesitate in using him again as well as recommending him to friends and family which is the ultimate faith in what he does. I wish him all the best for the future”

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Posted 4 years ago

Hi Ken, It was great to meet you and that the watch was as perfect as you expected!Thank you for your recommendation of EWC-it is highly valued.Kind regards,Jonathan.

Posted 4 years ago

“I've had a perfect experience from Jonathan at EWC from initial contact to receiving and unboxing the watch, which was exactly as described. The professional and polite customer service and communication was exemplary and I will definitely be using EWC again.”

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Posted 4 years ago

Hello John, It is so rewarding to read a customer experience described as perfect.Thank you for taking the time to write such a positive review. Kind regards,Jonathan.

Posted 4 years ago

“Bought a Rolex GMT master 11 pepsi 126710BLRO from EWC which is brand new and unworn. Purchasing on line for a high amount can be scarry and nerve wrecking but with EWC Jonathan is genuine as what it described as transparent and most importantly a Trusted dealer. I am delighted with the purchased as it is brand new 2020 and unworn. Superb purchased and will highly recommend EWC. Thanks.”

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Posted 4 years ago

Thank you Sammy. So pleased to read that you are enjoying your Pepsi. All the best Jonathan

Posted 4 years ago

“It’s a no brainer !!!! Jonathan and EWC are completely professional, knowledgeable and transparent... all his watches are genuine and excellent value compared to other retailers. Have bought a few watches and would have no hesitation in recommending EWC...”

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Posted 4 years ago

Hi Scott, Thank you so much for such a complimentary review on EWC and your repeat business.I am so pleased it was a successful purchase.All the best Jonathan.

Posted 4 years ago

“Perfect transaction, delighted with new watch.”

Edinburgh Watch Company 5 star review on 21st August 2020

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Posted 4 years ago

Hi Martyn, What a perfect choice! I am so happy you are enjoying wearing such a beautiful watch and what a great photo too.All the best Jonathan.

Posted 4 years ago

“1st class service and 1st class customer care excellent watches”

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Posted 4 years ago

Hello Glen, Customer service is so important to us so thank you for taking the time to write such a kind review. Regards,Jonathan

Posted 4 years ago

“What a fabulous buying experience! I highly, highly recommend Edinburgh Watch Company. Jonathan's response to my enquiry was instant and all communications were highly professional, friendly and efficient. I spent a good while with Jonathan when we met and he was very knowledgeable and informative and, of course, he presented me with a superb watch in perfect condition. The experience, from start to finish, was superb. I will certainly buy from Jonathan and Edinburgh Watch Company again.”

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Posted 4 years ago

Thank you very much Guy for your lovely feedback. I very much enjoyed meeting you too. All the best and until the next time!

Posted 4 years ago

“I'm happy to report that my experience with EWC was exemplary. Having searched for the right rolex from a trusted dealer, Jonathan ticked all these boxes. Despite the newly imposed restrictions as a result of COVID-19, a suitable location was arranged by Jon that satisfied all necessary guidelines. It was a very relaxed environment in which to see my watch for the first time and I appreciated the professional and polite approach that was delivered. I wouldn't hesitate to purchase another Rolex from Jonathan again as I can see his attention to detail only means that you receive watches of the highest possible quality and at very reasonable prices. Thanks once more for the great service!”

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Posted 4 years ago

Hi Scott, I am glad you had such a positive experience purchasing your watch especially considering the restrictions we had to comply with.I would delighted to meet you again with your next Rolex, hopefully without the accompanying guidelines !All the best Jonathan.

Posted 4 years ago

“Pleasure to do business with. Exemplary customer service, excellent communication with effective personal touches. Jonathan embodies all I would expect from a professional jeweller, who values each and every customer engagement.”

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Posted 4 years ago

Hi Ben, Thank you so much for your custom and your kind remarks on the service you received,Kind regards Jonathan

Posted 4 years ago

“I had spoken to Jonathan a few times about purchasing a Daytona. He contacted me when one because available, we agreed a price and it was delivered within the time frame promised and more importantly the watch looked like new. Great all round service!”

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Posted 4 years ago

Hi Paul,I am so pleased the Daytona lived up to your expectations and that you are enjoying wearing it.Thank you for taking the time to write such a complimentary review.Kind regards Jonathan

Posted 4 years ago

“I have dealt with Jonathan both as a seller and as a buyer, and could not rate his approach to doing business any higher. Jonathan offers a first class service, which is totally unrivalled in Scotland - I thoroughly recommend Edinburgh Watch Company.”

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Posted 4 years ago

“This was my first watch purchase with Edinburgh watch company and it will certainly not be the last. I was made to feel extremely welcome by Johnathan when i met him for the first time, and the whole experience of collecting my new watch was both pleasurable and professional throughout .”

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Posted 4 years ago

“A stunning watch only surpassed by an exceptional service! The whole experience from initial enquiry to enjoying my Rolex Deep Sea on the wrist has far exceeded any expectations. This was my first experience outside of an Authorised Dealer for a purchase of this kind and it will not be my last!”

Edinburgh Watch Company 5 star review on 14th July 2020

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Posted 4 years ago

Hi James. fantastic pictures of this striking Deep Sea. Thanks so much again for your valued business. Kindest regards Jonathan

Posted 4 years ago

“Contacted jonathan about a watch his customer service skills were fantastic.Nothing was a problem and his knowledge about watches were incredible.I would highly recommend him as a honest watch dealer.”

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Posted 4 years ago

Hello,Thank you for your complimentary review and your recommendation of EWC.It is always a pleasure to read such great feedback.Kind regards,Jonathan

Posted 4 years ago

“I contacted Jonathan at EWC after watching many of his YouTube videos & the fact that he came highly recommended by an ex dealer Paul Thorpe. I found Jonathan very professional and honest to deal with. He gave me a lot of detail about the watch I was intending to purchase for my wife & sent me a personal video about the watch. I must say it didn't take long for my wife & I to make the decision to purchase the watch in question from EWC. I will say I found the whole process very easy and without any pressure to purchase the watch. When the watch arrived it was exactly as described in mint condition with box & papers included & very well packaged for safety purposes. I would not hesitate to contact Jonathan if you are in the market for a quality watch at an honest price, I will defiantly be using his company again. Many Thanks Jonathan for a pleasant transaction. John”

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Posted 4 years ago

Dear John. Thank you very much for taking the time to write such a positive review. I am so pleased that it has been a successful purchase for you. All the best Jonathan

Posted 4 years ago

Edinburgh Watch Company is rated 5.0 based on 707 reviews