Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't speak highly enough of the service that Jonathan offers. He is highly knowledgeable, experienced, courteous to a fault and inspires confidence in purchasing what can often be a high value timepiece. The Rolex Jonathan sold to me was at a fair price and I thoroughly enjoyed the experience of buying it.”

Helpful Report

Posted 7 years ago

Hello Richard Really pleased to read that you enjoyed your first experience with my company and I wish you many happy years wearing your Rolex. All the best Jonathan

Posted 7 years ago

“We bought a watch from The Edinburgh Watch Company, after a recommendation from a friend, as a 21st Birthday present for my daughter; she is so pleased to have received her own Omega. The watch was beautifully presented and a perfect choice for her. Notably, the attention to detail and service beyond-the-sale was excellent; Jonathon personally helped us out with delivery and fitting the strap too. We have already decided to use this company again in the future when I start looking for a watch for myself.”

Helpful Report

Posted 7 years ago

Hi Adrian Great to hear from you and thanks for taking the time to write a review. It was likewise a pleasure to deal with you and your daughter and that she now is wearing her beautiful Omega. I look forward to assisting you with something special when you are ready All the best Jonathan

Posted 7 years ago

“I was searching for an Indy 500 TAG but couldn't find one. After calling Edinburgh Watch Co I was delighted to receive a call within days to tell me they'd sourced a mint example. I was particularly pleased as I had a tight time schedule and was heading to the US. Jonathan was first class to deal with and sorted extra links at short notice and made an extra trip to see me to sort out. Mega customer service.”

Edinburgh Watch Company 5 star review on 6th March 2017

Helpful Report

Posted 7 years ago

Thank you Graham Really pleased that you are happy with your watch and love the photo! All the best Jonathan

Posted 7 years ago

“Have bought several watches from Jonathan. Great service. He goes the extra mile to make sure you get the watch you are after. Would highly recommend The Edinburgh Watch Company. Best wishes Paul”

Helpful Report

Posted 7 years ago

Paul. May thanks for your valued business and loyal custom. See you at the Erskine show if not before. all the best Jonathan

Posted 7 years ago

“Great watch at a very fair price. Jonathan knows his watches and offers good customer service.”

Helpful Report

Posted 7 years ago

Hello Robin Thank you for taking the time to offer me your feedback. I aim delighted to read that your are enjoying your Mont Blanc. All the best Jonathan

Posted 7 years ago

“Having already decided that as part of our asset diversification strategy, his and hers Rolex watches would be the way forward, my wife and I immediately felt in safe hands when we met with Jonathan in the comfort and surroundings of the Caledonian Hotel. Jonathan took the time to listen to our requirements and most importantly, budget. There was never any hard sell. Within a few weeks he had sourced a Sea-Dweller for myself and beautiful DateJust for my wife. Both fully boxed, with tags and all their respective paperwork. Jonathan also sourced a Rubber B watch strap and fitted it to my Sea-Dweller to complete the sports watch look. We were 100% delighted and are now only too happy to recommend Jonathan for anyone interested in buying a luxury time piece.”

Helpful Report

Posted 7 years ago

Thank you Frank. Really pleased that we now have you both wearing your perfect timepiece. Thank you for your valuable ongoing support and being such a great ambassador for EWC. All the best Jonathan

Posted 7 years ago

“I was very apprehensive about buying a high value watch from a website. I need not have worried, as soon as I spoke to Jonathan I knew I was dealing with an expert, and I felt confident that the Cartier watch he described would match my expectation.When the Cartier Panthere watch arrived the next day as promised, it was in the immaculate condition as promised. I would have no reservation about recommending The Edinburgh Watch Company to any of my friends. Leslie Fox Whitwell, Hertfordshire.”

Helpful Report

Posted 7 years ago

Hello Lelie. Thank you for taking the time to respond. Your comments are very much appreciated and I know will be useful to any new customers reading your testimonial. All the best Jonathan

Posted 7 years ago

“I have had the pleasure of both buying from and selling through the Edinburgh Watch Company. I purchased a Tudor Heritage Chronograph on 2016 and it was precisely as described - in this case unworn and completely as new. In turn I have used the company to sell a vintage Omega and they also currently have another vintage timepiece, a Gerard Perregaux, on consignment. All in all a very professional company and a pleasure to recommend.”

Helpful Report

Posted 7 years ago

Thank you Athal. I avery much appreciate your comments and your loyal custom. All the best Jonathan

Posted 7 years ago

“I would recommend EWC to anyone. After enquiring about the Omega Seamaster, Jonathan brought the watch to me for approval. He was very helpful and knowledgeable throughout the transaction. I will definitely use EWC again at some point.”

Helpful Report

Posted 7 years ago

Thank you Stuart. Really pleased to hear that you are delighted with your watch. Will now try and find you that 007 Spectre piece. All the best Jonathan

Posted 7 years ago

“Very positive experience. Jonathan at Edinburgh Watch Company sourced my required watch very quickly; kept me informed of progress and as we both live in the same city even went to the trouble of delivering it by hand to my home. All completed within 5 days of placing the order. very highy recommended”

Helpful Report

Posted 7 years ago

Thank you David. I really appreciate that you decided to ask me to source your Jaeger Le Coultre. It was interesting to see it in person, such an elegant timepiece! All the best Jonathan

Posted 7 years ago

“I have recently purchased a Rolex sub mariner from Jonathan. His customer interaction and knowledge of watches was excellent. I would not hesitate to purchase another watch from EWC or recommend to my friends. If you are looking to purchase a watch then based on my experience you can have every confidence in the watches authenticity and the owners passion for his business.”

Helpful Report

Posted 7 years ago

Hello Richard. Thank you for taking the time to respond. Delighted to read that you are pleased with your new Submariner. All the best Jonathan

Posted 7 years ago

“Very relaxed and comfortable to deal with. Even accommodating my schedule to meet at a location and time convenient to myself. He demonstrated all the qualities of the Omega I purchased... precise, professional, excellent timekeeping and reliable! He also managed to organise a service and polish of another watch at a very competitive price. Highly recommended in an era where customer service is often less than expected. Michael. South Lanarkshire.”

Helpful Report

Posted 7 years ago

Thank you Michael for your complimentary feedback. So pleased to read that you are enjoying your Omega GMT and that we have restored your trusty Senna! All the best Jonathan

Posted 7 years ago

“Really good to work with will use argain”

Helpful Report

Posted 7 years ago

Thank you Dean. Your feedback is appreciated and I look forward to the next time. Jonathan

Posted 7 years ago

“I was Jonathon's first customer when he first started it was a brand new Rolex 41mm Datejust, kept it unworn as it was a fantastic deal eventually I gave it to my son's 21st Birthday and hopefully he will treasure it for a long time.....for the last 2-3 years I've had 6-7 dealings with Jonathon with watches , I purchased 4 from him and he managed to sell a few for me too as this will saves me time to advertise and see potential buyers....I am now very happy to deal with Jonathon as he's so informative and honest with his business, I've recommend at least half a dozen friends to Jonathon and they are all happy with his good prices, knowledge and service... All the best Jonathon and catch up again soon!! Tango”

Helpful Report

Posted 7 years ago

Thank you Tango. Your continued custom, friendship and as a great ambassador for EWC is very much appreciated. Jonathan

Posted 7 years ago

“Hi Jonathan, First time I’ve used Edinburgh Watch Company and was very impressed with the service you provided. The watch was exactly as described, communication was prompt, and watch was packed very well and shipped fast. Many thanks. Tommy Rolex Sea Dweller Deep”

Helpful Report

Posted 7 years ago

Thank you very much Tommy. Really pleased to read that you are enjoying your fabulous Deep Sea. All the best Jonathan

Posted 7 years ago

“Personal service counts for everything. I wouldn't buy in a shop after experiencing The Edinburgh Watch Co.”

Helpful Report

Posted 7 years ago

Thank you Bob. I very much appreciate your kind comments. All the best Jonathan

Posted 7 years ago

“Jonathan provided excellent personal service, providing in-depth information and advice.”

Helpful Report

Posted 7 years ago

Thank you very much Maggie. So pleased to read that you and Don are both enjoying your watches. All the best Jonathan

Posted 7 years ago

“Jonathan didn't just provide a good price he also gave what felt like a bespoke service where I didn't feel "sold at" in any way.”

Helpful Report

Posted 7 years ago

Nice. Thank you very much for your feedback. Hope to see you when you are next back up in Scotland. All the best Jonathan

Posted 7 years ago

“Based on my recently purchase of a Patek Philippe watch, I found this company very pleasant to deal with. Friendly and knowledgeable staff, easy communication, item received the next day as described. Highly recommended.”

Helpful Report

Posted 7 years ago

Thank you Lucy. So pleased that you are happy with this beautiful addition to your wonderful collection. All the best and until the next time! Jonathan

Posted 7 years ago

“Bought Rolex submariner non date unworn Watch in perfect unworn condition If you want 5 star watches,this really is your guy!!! Martin shepherd Shepherd roofing and slating”

Helpful Report

Posted 7 years ago

Martin. Thank you for taking the time to share your feedback. All the best Jonathan

Posted 7 years ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews