Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

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“Jonathan is a pleasure to deal with great communication and watch was exactly as described mint. The box was damaged during delivery and Jonathan resolved it immediately which is a testament to the service which a received. I would not hesitate to purchase another watch or recommend EWC to anyone.”

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Posted 3 years ago

Thank you for sharing this great photo John. Really pleased to read that it is the perfect fit too. All the best Jonathan

Posted 3 years ago

“Always a pleasure dealing with Jonathan whose enthusiasm for what he does rubs off. A very good price against current list price and the watch received the next day in perfect order”

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Posted 3 years ago

Really appreciate your feedback and delighted to read you felt our EWC watch was good value for money.

Posted 3 years ago

“I have greatly enjoyed purchasing a watch from Jonathan. He is extremely knowledgeable about watches and offers very good and friendly advice. The whole buying experience was a real pleasure.”

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Posted 3 years ago

Thank you very much for your kind words. So pleased to hear you enjoyed buying your luxury watch from EWC

Posted 3 years ago

“'Buy the seller, not the watch' is the rule I like to follow when it comes to pre-owned watches. And I'd definitely recommend Jonathan based on the service I received. He was a pleasure to deal, not pushy, and willing to share additional photos & videos of the watch. For reference I purchased an Omega Speedmaster CK2998 Limited edition watch.”

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Posted 3 years ago

My sincere thanks Yasir for your kind comments. So pleased to read that the CK 2998 has been a success and I look forward to seeing pictures once you have your new custom strap fitted. All the best Jonathan

Posted 3 years ago

“Jonathan is very helpful and fair. Due to lockdown and distance, I purchased remotely and the turn around time from enquiry to having the watch in my hands was 3 working days. Well packaged and tracked. You can tell Jonathan genuinely enjoys watches and makes sure the customer is well looked after. The quality of the watch was not understated. Considering it’s second hand, it’s in mint condition. Would happily use EWC again.”

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Posted 3 years ago

Thank you very much for your kind words Jamie. So please to read that the watch and our service met your expectations. Wishing you years of pleasure wearing it. All the best Jonathan

Posted 3 years ago

“This is one of the best buying experiences I have had to date and ever likely to have. Jonathan at Edinburgh Watch Company put me at ease immediately and I felt like I was in the hands of a very genuine business man. The communication, the personal touches, it's what makes EWC a 5 star business, and one that I will return to many times over in my lifetime there is no doubt about that. When buying a watch I wouldn't dream of going anywhere else now. I will most certainly recommend Jonathan to anybody that expresses a desire to buy a luxury watch as I know they will be fully taken care of. The watch itself was exactly as described and advertised. I wouldn't expect anything less from EWC. I didn't think it was possible to feel like a 5 yr old child on Xmas Eve again, but Jonathan made that happen for me the day my Rolex Submariner arrived on my door step. If you are in the market for a luxury watch, then you should contact Jonathan at EWC with complete confidence.”

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Posted 3 years ago

Thank you so much for your lovely review. I think I was almost as excited as you as we went through the journey together of you acquiring this beautiful watch. All the best Jonathan

Posted 3 years ago

“Jonathan and EWC made the experience of buying my GMT Pepsi an absolute pleasure. The watch is fantastic, the service from EWC professional and enjoyable. If you don't give EWC a try for your next watch it is your loss. Would recommend to everyone without hesitation.”

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Posted 4 years ago

Dear Scott. Thank you very much for your kind comments. So pleased to read that you are happy with your beautiful Pepsi, All the best and my thanks again for your valued business. Jonathan

Posted 3 years ago

“Another 5 star watch buying experience courtesy of Jonathan. Could not recommend EWC highly enough.”

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Posted 4 years ago

Hello Paul. Thank you for you repeat business and for being such a loyal customer and friend of EWC. All the best Jonathan

Posted 3 years ago

“Jonathan provided an impeccable service, a guy with great integrity which shone through and took great care throughout to ensure that I was satisfied with the purchase. I would recommend Jonathan highly to any prospective client. A real pleasure to make your acquaintance and I look forward to meeting up again. Thank you. Andy Kilpatrick”

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Posted 4 years ago

Many thanks Andy for sharing your experience and I am really pleased that you are enjoying your striking timepiece. All the best Jonathan

Posted 3 years ago

“Excellent service. I couldn’t have been looked after more and very pleased to have purchased my first Rolex through Jonathan.”

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Posted 4 years ago

Thank you very much Steven for your kind words. All the best Jonathan

Posted 3 years ago

“it was my first experience of the company, what with me being south of the border and more used to dealing with an AD in respect of my watches of choice: Breitling. I had located on the internet a '57 Limited Edition 1 of 250 SuperOcean Heritage, a watch that was rarer than Hens teeth, since its launch virtually. Having registered interest, Jonathan rang me was personable and engaged which set the tone for our interaction. Purchased through finance, once the necessary documentation, checks and agreement was in place Jonathan undertook to get it delivered by 1pm the following day. He txt the relevant tracking details and it duly arrived. It was as described, stickered and was accompanied by a lovely hand fountain pen written note (always a good sign of service) and the transaction was complete. In short superb service and were its location closer, I would definitely be visiting (post Covid) to check out what else was on offer. Highly Recommended.”

Edinburgh Watch Company 5 star review on 13th November 2020

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Posted 4 years ago

Hello Robert. What fantastic photos and its great to read that you are so happy with your stunning Breitling. Thank you so much for your business, All the best Jonathan

Posted 3 years ago

“The experience of buying a coveted timepiece is made all the more pleasurable by Jonathan's calm and composed demeanor. Jonathan is knowledgeable about watches as expected but not arrogant or condescending to those like myself who are less well informed. I was sent pictures and a video of the actual watch which, in the end, I was very please with. The whole experience was akin to being in your favourite slippers with a glass of single malt - very enjoyable. I recommend EWC and Jonathan highly.”

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Posted 4 years ago

Hi Jay. Thank you so much for your lovely feedback, I am so pleased to read it has been a successful purchase for you. Off for a glass of wine myself now! All the best Jonathan

Posted 3 years ago

“Jhonathan was a pleasure to deal with Would definitely recommend edinburgh Watch company Exellent friendly service”

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Posted 4 years ago

Thank you for taking the time to post your recommendation of EWC and that you found our service a friendly experience....always a pleasure for us to read.All the best Jonathan.

Posted 3 years ago

“Absolutely delighted with my watch. Customer service was first class. Jonathan is a gentleman. Only problem is, I can see me being tempted to buy another one..”

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Posted 4 years ago

Dear Robert,Thank you for your first class review and I look forward to assisting you with your next purchase!All the best Jonathan.

Posted 3 years ago

“I’m a first time buyer from EWC and I have to say it was such an enjoyable buy, Johnathan from EWC was such a pleasure to deal with he is knowledgeable and spent time talking about the watch I was interested in. Johnathan sent me photos and a video of the watch I liked and I bought it received it today one day and had it on my wrist. I have to say when I opened the box I was amazed it was flawless he said unworn and he wasn’t lying. I always said I wouldn’t pay over retail but this is a watch I really wanted and EWC didn’t mark this up at a stupid price it was reasonable and I was afraid of being on the Rolex waiting list I would never get the call being a first time Rolex buyer. Would I buy from Johnathan again without hesitation. Love the watch! Thanks again Johnathan you made my day. Sincerely Kurt”

Edinburgh Watch Company 5 star review on 30th October 2020

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Posted 4 years ago

Looks a perfect fit on your wrist Kurt. My thanks again for trusting me with your business. All the best Jonathan

Posted 4 years ago

“I can 100% recommend Edinburgh Watch Company. Jonathan is really great to deal with and he went the extra mile to personally hand deliver my new purchase directly to me outside of normal office hours.”

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Posted 4 years ago

Hi Nicholas. Was really good to meet you and I thank you for your generous hospitality. Dinner is on me next time. Enjoy your bluesy! Jonathan

Posted 4 years ago

“Jonathan couldn't have been more helpful, kept me up to date with every stage of the purchase. I've researched Rolex for years and Jonathan got the watch I wanted in stock and contacted me straight away, sent photos of the watch, gave me all the details for insurance purposes, adjusted the strap. He sent it to me on Thursday and I received it on Friday. Really helpful guy, would recommend”

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Posted 4 years ago

Hi Steven. So pleased to hear that you love your Submariner and thank for sharing a photo with me of you wearing your watch and EWC cap! All the best Jonathan

Posted 4 years ago

“I reached out to Jonathan on a Sunday with some questions regarding one of his listings. I was not expecting a reply until Monday however, he called me can a few hours later. Outstanding service! We chatted for a while on topics other than watches which was lovely and really allowed us to connect before talking watches. Needless to say, Jonathan clarified my questions, was extremely knowledgable and enthusiastic about all watches. Even though it was Sunday Jonathan made me a personal video on the watch I was interested in and some additional photos. This made for a very personal experience and felt like nothing was too much trouble. Jonathan has a very specific level of quality which he will not compromise on "full set". As a buyer this gave me really good confidence along with everything mentioned above. I would also like to point out that Mint condition = like factory new. The mint watch I purchased far surpassed my expectations and could not be happier. finally, I enjoyed my interaction with Jonathan and I feel like if we ever had the opportunity to meet, I'd not hesitate to sit down, have a coffee and have a chat about watches or anything else. Thank you Jonathan.”

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Posted 4 years ago

Thank you very much for sharing your feedback. Really pleased that you like your EWC watch and look forward that coffee when you next visit Edinburgh.

Posted 4 years ago

“Great experience with EWC and Jonathan. I recently purchased a pre-owned Rolex which was exactly as described and at a reasonable price. Jonathan chats to you as if you’re an old friend and makes you feel relaxed and valued as a client. His passion for watches really shines through and we had a good chat about watches in general and where certain trends are heading etc. He clearly doesn’t just do this for the profits, its very much a hobby and as he admits, he’s got a gregarious nature which makes the whole appointment and eventual sale a pleasure. If you want some assurance and the personal touch when purchasing a pre-owned watch, give EWC a shot, you’ll be glad you did...”

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Posted 4 years ago

I very much appreciate your kind comments and I am so pleased to read that you are delighted with your Rolex and our service. All the best Jonathan

Posted 4 years ago

“Such a wonderful, happy experience. Jonathon is so professional and honest. Have no hesitation in recommending such a genuine company”

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Posted 4 years ago

Thank you very much for your kind review. It was a great pleasure for me to do business with you too.

Posted 4 years ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews