Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

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“Absolutely first class service. Jonathan removed any apprehension I had from dealing 'online'. I'm thrilled with my purchase and highly recommend.”

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Posted 4 months ago

Dear Mr Ewen We very much value your feedback and thank you for taking the time to do so. All the best Jonathan

Posted 3 months ago

“My experience with Edinburgh Watch Company was nothing but very professional and helpful throughout the process of purchasing a watch that I have been searching for. Highly recommend anyone who is looking for a new watch, and may have any questions on if its the right watch for them. Trust EWC on the advise and service they provide.”

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Posted 4 months ago

Thank you very much for sharing your feedback which will be of great help to others considering a sale or purchase with our company. Best wishes Jonathan

Posted 3 months ago

“A sale is more than just an exchange of goods for money. Jonathan understands this and from the very first minute he puts you at the centre of the transaction. Superb customer service and very personal follow up. I would not hesitate to recommend him and will buy from him again.”

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Posted 4 months ago

Hello David I very much appreciate you taking the time to share your thoughts and hope you are continuing to enjoy your new watch. All the best Jonathan

Posted 3 months ago

“I would highly recommend EWC for the excellent service I received when purchasing my Rolex watch . Many thanks .”

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Posted 4 months ago

Thank you very much for your kind words Ian. So pleased that you are enjoying your watch. Regards Jonathan

Posted 3 months ago

“After searching for my ‘dream’ watch for a couple of years, I finally decided to pull the trigger after noticing it on Edinburgh Watch Companies Instagram. After speaking to Jonathan on the phone I was confident that this was the one for me! The watch arrived the next day and I couldn’t have been happier. I throughly pleasurable experience and will be buying me next watch from them.”

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Posted 4 months ago

Thank you very much for your kind comments Ben, so pleased to read it has been a successful purchase for you. All the best Jonathan

Posted 3 months ago

“Great watch from very good company pleasure to do business with would highly recommend this company to others jothathan is very knowledgeable and great to deal with”

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Posted 4 months ago

Thank you Graeme. So pleased that you are happy with our service and enjoying another EWC watch. Regards Jonathan

Posted 4 months ago

“Bought a Bi-metal Sea Dweller from Johnathan last month and the whole process was fantastic from start to finish. The watch itself was exactly as described and I could not be happier with it. Anyone looking for something a bit special get in touch , I can’t recommend EWC enough just superb.”

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Posted 4 months ago

Hello Chris. Thank you very much for sharing your kind words. All the best Jonathan

Posted 4 months ago

“Johnathan was a pleasure to deal with, the service and the information given about the time piece was fantastic. I did everything by phone and got the Rolex in time for my holiday. I’m still over the moon with my bluesy, the condition for an 2017 watch is amazing and will be back on my next purchase!”

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Posted 4 months ago

Very envious of your beautiful photo Mark. So pleased to read you are enjoying your watch....and no doubt your holiday too. All the best Jonathan

Posted 4 months ago

“The Edinburgh Watch Company only deal with the best of the best which my Datejust most certainly is, having been described as “mint”. It is and I don’t know how it could be any better. The handover process was incredibly thorough and I learnt a great deal from it. The understatedness of my watch underlines how my delight with it simply gets better.”

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Posted 4 months ago

Thank you very much for your kind words Euan. So pleased that this has been a successful purchase for you. Kindest regards Jonathan

Posted 4 months ago

“Fantastic service from Jonathan, supplied me with a sea dweller in perfect condition at a great price. I would highly recommend him to anyone.”

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Posted 4 months ago

“Jonathan has an amazing attention to detail which I find so important in purchasing a watch. I’m now a regular, as I know I get great value, the watches are immaculate and the customer experience and service far better than what’s even offered at high street retailers. Five star watch expert. 🙌”

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Posted 5 months ago

Hello Hugo Thank you for your kind words. Very much appreciate your repeat business. All the best Jonathan

Posted 5 months ago

“Very good experience of selling a watch and then purchasing a new one.Delighted with the new watch Jonathan made it easy very professional he knows how to look after his customers.Cheers . I will be back 👍👍🏴󠁧󠁢󠁳󠁣󠁴󠁿🥃”

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Posted 5 months ago

Thank you for your kind words Keith. So pleased you are enjoying your new watch. All the best Jonathan

Posted 5 months ago

“Usual seamless transaction with Jonathan Transparent and honest when it comes to pricing Great service and I would always go to Jonathan when buying or selling a watch Highly recommended”

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Posted 5 months ago

Thank you for your kind words Graeme. It was a pleasure to welcome you back. All the best Jonathan

Posted 5 months ago

“I highly recommend the Edinburgh Watch Company. Jonathan could not do enough to help with the watch purchase.”

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Posted 5 months ago

Thank you Lee. So glad our opportune timing in Geneva led to you getting that wonderful Omega. All the best Jonathan

Posted 5 months ago

“I have dealt with Jonathan at The Edinburgh Watch Company on 3 occasions and found him excellent to deal with . His expertise in the watch market is second to none and the watches I have bought have been as new with all papers etc. I would highly recommend him if you are looking for a watch to wear or as an investment.”

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Posted 5 months ago

Hello David It was a pleasure to welcome you back for another EWC watch and I thank you for sharing your kind comments. All the best Jonathan

Posted 5 months ago

“Another fantastic piece purchased from EWC, mint condition with an April 24 AP Service. Cheapest on the market by a long way. Well done Jonathan keep passing these deals on to your customers.”

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Posted 5 months ago

Thank you Chris for your very loyal business. It has been a pleasure helping you build your fabulous collection. Enjoy your tipple of EWC Gin:) All the best Jonathan

Posted 5 months ago

“This is my second experience of dealing with Edinburgh Watch Company and Jonathan Gilbert. From start to finish the transaction was first class. Jonathan has a wealth of knowledge about luxury watches and his enthusiasm comes across in his correspondence as well as face to face. When I went to collect my Batgirl GMT I spent a pleasant afternoon with him talking watches, motorsport, business and life in general. As I said to him, coming away with this beautiful watch was almost a bonus. I have no hesitation in thoroughly recommending Edinburgh Watch Company to anyone thinking of purchasing a luxury watch.”

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Posted 5 months ago

Hello Malcolm You made my day reading your kind comments. It is a passion for me running this business and it is customers like you that make it all worthwhile. So pleased the Batgirl has been a successful purchase and I thank you for sharing your thoughts. All the best Jonathan

Posted 5 months ago

“absolutely 5* from start to finish !!!”

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Posted 7 months ago

Hi Leigh. Really appreciate you taking the time to share your thoughts and this great photo of your striking Deep Blue. All the best Jonathan

Posted 5 months ago

“Very happy with the customer service from start to finish! Will definitely be using Edinburgh Watch Company in the future.”

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Posted 7 months ago

Hi Dylan Thank you very much for sharing your kind words. All the best Jonathan

Posted 5 months ago

“I can highly recommend the Edinburgh Watch Company - very professional, friendly service. The watch was as described on the website and I am delighted with my purchase.”

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Posted 7 months ago

Thank you very much for your kind words Robert. All the best Jonathan

Posted 5 months ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews