Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 706 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the pleasure of meeting up with Jonathan last week in Edinburgh to collect aSubmariner and as on previous occasions it was a most enjoyable experience.In my experience as a watch collector for many years,it's becoming more of a rarity these days to receive the level of attention and knowledge that he possesses.I am looking forward to doing business with him again in the near future.”

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Posted 3 months ago

It was a a pleasure to welcome you back Geoff and I thank you for your loyalty.

Posted 3 months ago

“Excellent service and support from Jonathan, Very knowledgeable and understanding of my requirements would certainly recommend and will Edinburgh Watch Company again Terry Thomson”

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Posted 3 months ago

Thank you very much for your kind words Terry.

Posted 3 months ago

“Fantastic service , found the watch I was looking for. Jonathan provides a great service , very knowledgeable and friendly. Would definitely buy from Edinburgh Watch Company again”

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Posted 4 months ago

Really appreciate your feedback Nicholas.

Posted 3 months ago

“Found Jonathan very knowledgeable and his follow up after care exceeded my expectations - would 100% use again!”

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Posted 4 months ago

Thank you for your kind comments Michael.

Posted 3 months ago

“I recently purchased a 2023 Rolex GMT master 2 (Pepsi) from Jonathan and fully enjoyed the experience from start to finish. I was after this watch for over a year and Jonathan went above and beyond to source me one. I received it in mint condition with complete box, papers and he even beat the premium prices listed on Chrono24. Overall a fantastic service by Jonathan. Fully recommended, wouldn’t go anywhere else.”

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Posted 4 months ago

Thank you for taking the time to share your thoughts Peter. So pleased you are enjoying your Pepsi.

Posted 3 months ago

“I have dealt with Jonathan several times. Always courteous and great deals on the watches. I have just bought an Omega Seamaster, blue bezel, blue face. Magic.”

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Posted 4 months ago

Thank you for your kind words Phil. Great shot and hope you’re both enjoying your holiday. Great watch for any occasion. All the best Jonathan

Posted 4 months ago

“Enjoyable experience buying a watch from EWC. Clear communication at all times, and clear explanations for any questions that I had during the process.”

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Posted 4 months ago

Thank you very much for your feedback Scott. All the best Jonathan

Posted 4 months ago

“I’m delighted with the White Gold Rolex Daytona that I’ve purchased from Edinburgh Watch Company. Even though I made the purchase remotely the service was phenomenal - Jonathan had all of the answers to hand during our initial phone call (before I’d even needed to ask the questions), which shows his professionalism and knowledge of what customers want. As I wasn’t there in person, Jonathan provided me a personalised WhatsApp video of the watch, box, papers and tags, with instructions on the different functions. Jonathan also went the extra mile when it came to switching up the Oysterflex strap for my wrist size and getting the watch securely delivered to me. I also received status updates from Jonathan at every step of the way, which was very assuring. When I next look for a new watch, I know that Edinburgh Watch Company will be my first port of call.”

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Posted 5 months ago

Dear Mark I really appreciate your kind words and for putting your trust in me and my company. I hope that this finds you enjoying your beautiful Daytona. All the best Jonathan

Posted 4 months ago

“Jonathon was a pleasure to do business with. I will look to this gent for my future purchases if I can.”

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Posted 5 months ago

Dear Graham Thank you for sharing your feedback and we look forward to helping you again at some point in the future. Kind regards Jonathan

Posted 4 months ago

“Great experience purchasing brand new 2024 omega silver snoopy from EWC, exactly as Described and over the 'moon' with new purchase, pleasure dealing with Jonathan and would have no hesitation recommending EWC for your future watch purchases.”

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Posted 5 months ago

Thank you very much for taking the time to share a review. So pleased that your Snoopy Speedmaster has been a successful purchase for you. All the best Jonathan

Posted 4 months ago

“Absolutely love my watch. Your knowledge, outstanding service and exceptional price were invaluable when making this personal investment from my late father.”

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Posted 5 months ago

Hello Lyndsey So pleased to read that you are happy with your new watch and the service from EWC. Hope to see you at RHS next year. All the best Jonathan

Posted 4 months ago

“I have bought a few watches from Jonathan and would have no hesitation in recommending him to anyone looking for a watch. He sources lovely timepieces and a delight to deal with.”

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Posted 6 months ago

Hello John It was a pleasure dealing with you again and I thank you for sharing your kind comments. All the best Jonathan

Posted 4 months ago

“Absolutely first class service. Jonathan removed any apprehension I had from dealing 'online'. I'm thrilled with my purchase and highly recommend.”

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Posted 6 months ago

Dear Mr Ewen We very much value your feedback and thank you for taking the time to do so. All the best Jonathan

Posted 4 months ago

“My experience with Edinburgh Watch Company was nothing but very professional and helpful throughout the process of purchasing a watch that I have been searching for. Highly recommend anyone who is looking for a new watch, and may have any questions on if its the right watch for them. Trust EWC on the advise and service they provide.”

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Posted 6 months ago

Thank you very much for sharing your feedback which will be of great help to others considering a sale or purchase with our company. Best wishes Jonathan

Posted 4 months ago

“A sale is more than just an exchange of goods for money. Jonathan understands this and from the very first minute he puts you at the centre of the transaction. Superb customer service and very personal follow up. I would not hesitate to recommend him and will buy from him again.”

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Posted 6 months ago

Hello David I very much appreciate you taking the time to share your thoughts and hope you are continuing to enjoy your new watch. All the best Jonathan

Posted 4 months ago

“I would highly recommend EWC for the excellent service I received when purchasing my Rolex watch . Many thanks .”

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Posted 6 months ago

Thank you very much for your kind words Ian. So pleased that you are enjoying your watch. Regards Jonathan

Posted 4 months ago

“After searching for my ‘dream’ watch for a couple of years, I finally decided to pull the trigger after noticing it on Edinburgh Watch Companies Instagram. After speaking to Jonathan on the phone I was confident that this was the one for me! The watch arrived the next day and I couldn’t have been happier. I throughly pleasurable experience and will be buying me next watch from them.”

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Posted 6 months ago

Thank you very much for your kind comments Ben, so pleased to read it has been a successful purchase for you. All the best Jonathan

Posted 4 months ago

“Great watch from very good company pleasure to do business with would highly recommend this company to others jothathan is very knowledgeable and great to deal with”

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Posted 6 months ago

Thank you Graeme. So pleased that you are happy with our service and enjoying another EWC watch. Regards Jonathan

Posted 6 months ago

“Bought a Bi-metal Sea Dweller from Johnathan last month and the whole process was fantastic from start to finish. The watch itself was exactly as described and I could not be happier with it. Anyone looking for something a bit special get in touch , I can’t recommend EWC enough just superb.”

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Posted 6 months ago

Hello Chris. Thank you very much for sharing your kind words. All the best Jonathan

Posted 6 months ago

“Johnathan was a pleasure to deal with, the service and the information given about the time piece was fantastic. I did everything by phone and got the Rolex in time for my holiday. I’m still over the moon with my bluesy, the condition for an 2017 watch is amazing and will be back on my next purchase!”

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Posted 6 months ago

Very envious of your beautiful photo Mark. So pleased to read you are enjoying your watch....and no doubt your holiday too. All the best Jonathan

Posted 6 months ago

Edinburgh Watch Company is rated 5.0 based on 706 reviews