Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 707 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

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“As with previous purchases from EWC, simple and straightforward with great customer service.”

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Posted 3 years ago

“Recently purchased a beautiful Rolex from Jonathan at Edinburgh Watch Co. Highly recommended as it was such a easy and pleasant experience, even though it was done over the phone. Jonathon followed up the purchase with a call to ensure everything was satisfactory for me. I would have no hesitation in doing repeat business with Edinburgh Watch Co such was the experience.”

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Posted 3 years ago

Dear Ewen I very much appreciate your kind words and am glad that you enjoyed your EWC experience. Kind regards Jonathan

Posted 3 years ago

“Had a pleasure meeting Jonathan of Edinburgh watch company today. Purchased my new yachtmaster jonathan is very experienced and knowledgeable in the watch game thanks again jonathan.”

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Posted 3 years ago

Dear Grant Thank you very much for sharing your review. I am pleased that you are enjoying your Yachtmaster. All the best Jonathan

Posted 3 years ago

“A chance meeting with Jonathan Gilbert and a discussion about breitling watches led me to purchase a superocean. He was very careful about strap size and the watch was a very good price. As soon as I decided to buy, the watch arrived next day. Very pleased with transaction”

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Posted 3 years ago

Dear Allan Thank you for sharing your review. I am delighted to read that your Breitling has been a successful purchase for you. All the best Jonathan

Posted 3 years ago

“Jonathan is excellent at what he does, with knowledge and enthusiasm for high end quality watches. I bought a Bremont U2 Blue, the lower end of the spectrum and it came as described in mint condition with all of the papers, warranties and certificates from COSC. It was delivered rapidly and securely with the original box and leather wallet with tools and jewellers cloth. He gives excellent and informative You Tube videos about his latest collection as well as frequent updates via Facebook. My watch transaction went very smoothly and I can recommend him highly, especially in regard to discussing my watch and watches with Jonathan. I will be back with further business.”

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Posted 3 years ago

Dear David. It was a pleasure to receive your review today and I thank you for taking the time to share your thoughts. You’ve chosen a lovely new addition with the Bremont and I am sure it’ll give you years of pleasure. All the best Jonathan

Posted 3 years ago

“The service I have received from Jonathan and his team at the Edinburgh Watch Company is second to none. My new watch arrived exactly when is should and was exactly how it was described. I would recommend this company to anyone who is looking for a professional customer focused experience. You will be in safe hands.”

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Posted 3 years ago

Dear Lee Many thanks for taking the time too share your thoughts. All the best Jonathan

Posted 3 years ago

“The buying experience with Edinburgh Watch Company is exceptional. Jonathan’s knowledge of watches ensures that all your enquiries will be clearly and accurately explained. And receiving my purchased watch was a whole new experience. You leave having your watch fully configured for your wrist but you also get to talk to a person who is passionate about giving you the best possible service.”

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Posted 3 years ago

Hello Peter. Thank you very much for sharing your kind words. It was great to meet up with you again and I am delighted to read it has been a successful purchase for you. All the best Jonathan

Posted 3 years ago

“I phoned Jonathan and within the hour I had a reply and purchased the watch I was looking for. I collect the watch the following day !! The service that I received was impeccable , I cant recommend The Edinburgh Company enough.”

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Posted 3 years ago

Hello Ian. It was a pleasure meeting you today and I thank you for awarding your custom to a local business. All the best Jonathan

Posted 3 years ago

“A pleasure to do business with. Very happy with my new Breitling Navitimer and Jonathan is a true gentleman.”

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Posted 3 years ago

Dear Paul. I am delighted your limited edition Navitimer is a welcome addition to your collection. My thanks again. Jonathan

Posted 3 years ago

“I purchased an immaculate Rolex from EWC and the experience from start to finish was exceptional. It was an absolute pleasure dealing with Jonathan, who put myself at ease and through his expertise and knowledge of watches, made the whole experience a joy, and I knew that I had made the correct decision in purchasing a watch from EWC. I would purchase any future watches from Jonathan without hesitation.”

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Posted 3 years ago

Hello Louise. I very much appreciate your kind comments and am so pleased that your beautiful gift was such a success. All the best Jonathan

Posted 3 years ago

“Jonathan made the process of buying my watch very easy. After speaking to him on the phone he made the whole process easy. Nice little touches when the watch was delivered, very personal. I hope to do more business with Jonathan in the future, thanks again.”

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Posted 3 years ago

Hello Chris. Thank you very much for your kind comments. All the best Jonathan

Posted 3 years ago

“I recently purchased a Rolex Explorer 11 from the EWC and I have to confirm that the service I received from Jonathan was excellent. He was very professional and kept me informed throughout the buying process. I will certainly contact him again when I purchase my next watch.”

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Posted 3 years ago

Dear David. Thank you very much for taking the time to share your EWC experience. All the best Jonathan

Posted 3 years ago

“I have recently bought a watch from Edinburgh Watch Company and found Jonathan friendly and a expert in his field nothing was to much trouble from start to finish”

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Posted 3 years ago

Thank you very much Mark, your feedback is very much appreciated. Jonathan

Posted 3 years ago

“I have just had the immense pleasure of buying myself a rolex 116900 from Jonathan at watches of Edinburgh,And to say i enjoyed the experience would be an understatement. Right from the first phone call,Yes i was speaking to the main man,He was so down to earth,And answered every question i asked very professionally,When I arrived to pick up the watch i was met by Jonathan and he presented the watch to me,It was as new just like he said,He sized the bracelet to a perfect fit,He even presented me with a skip hat,Face mask,and a stunning polishing cloth,All presented in a lovely logo bag. I would give his service a massive 10,Im pretty sure this will not be the last time we do business.”

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Posted 3 years ago

Hello Brian. Thank you for taking the time to share your review. Providing a 5* experience is what we strive to do on every occasion and reading your words is very reassuring and I sincerely. thank you for that. All the best Jonathan

Posted 3 years ago

“I recently purchased an tutor black bay harrods edition and am absolutely delighted with it. Jonathan gives fantastic customer experience, is very knowledgeable, genuine and professional. Thank you for top class service.”

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Posted 3 years ago

Hello Stephen. I really appreciate your kind words and thank you again for your business. Jonathan

Posted 3 years ago

“I am very impressed with Jonathan, his response, honesty, professionalism and attention to detail is second to none. He went the extra mile to make sure he accommodated my requirements and made the whole process an enjoyable experience. I could not have asked for more. An excellent watch and I highly recommend EWC.”

Edinburgh Watch Company 5 star review on 3rd July 2021

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Posted 3 years ago

What a great wrist shot of this striking and iconic Explorer. It was a pleasure to meet you and thank you for making the effort to travel to Edinburgh. All the best Jonathan

Posted 3 years ago

“I met Jonathon the owner for the first time and found him to be an absolute gentleman, no pressure whatsoever into buying a watch he gave the full history and all the paper work and answered any questions I had regarding the watch which was a lovely “Kermit”, a friend who knows his watches said it would certainly be one of the best he has ever seen and had no work done whatsoever. The watch looked as new as you could probably get. Not only would I recommend the Edinburgh Watch Company I would certainly purchase any future watches I may want. Kind regards and all the best to a lovely and genuine businessman Mr Johnathan Gilbert. Mike Keane”

Edinburgh Watch Company 5 star review on 2nd July 2021

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Posted 3 years ago

Hello Mike. It was a pleasure to meet you and I thank you for taking the time to share a detailed account of your purchasing experience with EWC. So pleased that you are enjoying your beautiful Rolex. All the best Jonathan

Posted 3 years ago

“Fantastic customer service from start to finish. I purchased an immaculate Tudor Harrods from Jonathan which was as described, I am absolutely delighted with it. I would not hesitate in recommending Jonathon and the EWC”

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Posted 3 years ago

Thank you Simon. Really appreciate your feedback and for sharing a great wrist shot. All the best Jonathan

Posted 3 years ago

“Dealing with Johnathan was a fantastic experience, he is a true gent who makes buying or selling a watch a complete pleasure.”

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Posted 3 years ago

Dear Adrian. My sincere thanks for sharing your experience. All the best Jonathan

Posted 3 years ago

“Excellent customer service and knowledge of brand/product. Seamless and quick transaction. Professional and courteous, so would highly recommend dealing with Jonathan and I will be a returning costumer in the very near future. Paul J Ritchie”

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Posted 3 years ago

Dear Paul. Many thanks for your kind words. All the best Jonathan

Posted 3 years ago

Edinburgh Watch Company is rated 5.0 based on 707 reviews