Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an absolutely fantastic experience with Johnathan, very warm welcome. We sat with coffee and spoke about cars for nearly twenty minutes before even talking about the watch! seemed like i was catching up with an old friend. He is extremely professional, and very knowledgeable. You can tell he has great pride and passion in what he does. The whole experience is very personal, which you don't get from all the big watch retailers. The watch itself was in near perfect condition and at a bargain price too. Do not hesitate buying from Edinburgh Watch Company, you will not be disappointed!”

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Posted 7 years ago

Thank you very much. Likewise I enjoyed our chat and getting to know you better as a valued new customer of EWC.

Posted 7 years ago

“Jonathan oddly made spending money an enjoyable experience. I found him very knowledgable, professional and a pleasure to deal with.”

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Posted 7 years ago

Thank you very much Mark. It was great meet you and the family last week. Enjoy your Navitimer.

Posted 7 years ago

“Fantastic service from Jonathan and EWC. I was lucky to buy an Omega Seamaster 300M from EWC and it was a great process from start to finish. I live in Ireland, so didn't get the chance to deal with EWC in person, but Jonathan answered all emails and queries promptly. He is very affable and approachable and he sent me the watch quickly, it was brilliantly packaged and the watch was exactly as advertised. It's great to have a watch dealer you can trust and I can't recommend Jonathan highly enough. I'll definitely be going back to him for more watches!”

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Posted 7 years ago

Thank you very much Rob. Enjoy your Iconic Seamaster, one of my all time favourites!

Posted 7 years ago

“I am a returning customer - even happier with service this time!”

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Posted 7 years ago

Thank you Ian for taking the time to share your feedback. I am delighted to read that the Daytona has been a success for you.

Posted 7 years ago

“Jonathan was very friendly and helpful and even though the sale was completed by post/over the phone I still had the experience you look for when purchasing a luxury watch as he had personalised a note for me in the box. The actual watch was 100% as described - in mint condition so I could not ask for more.”

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Posted 7 years ago

Thank you Jason. So pleased to read that you are delighted with your new watch. I appreciate you taking the time to share your review.

Posted 7 years ago

“I've bought many watches over the years, but this is the first time that I have been fortuitous enough to do business with Jonathan. What a fantastic experience. An absolute gentleman, and a very knowledgable one at that. I couldn't recommend highly enough!”

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Posted 7 years ago

Thank you very much Duncan. Really appreciate your valued business and it's great to read that you are happy with a nice GMT back on your wrist again.

Posted 7 years ago

“It's the personal touch you get when doing business with Johnathan. A true gent who knows his watches and makes sure you end up with a fantastic watch ata great price. Will definitely be back to buy again.”

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Posted 7 years ago

Thank you very much Stefan forsaking the time to share your review. So pleased to read you are enjoying your Panerai.

Posted 7 years ago

“I recently purchased a watch from EWC. As you might expect the watch is outstanding, but what made the experience uniquely different from any other vendor was Jonathan. He took time to suggest various watches which may be of interest, not simply the more expensive watch I had enquired after. He also gave me time to wear some watches to gain a feel for what was exactly right for me. His passion for his watches is only matched and perhaps surpassed, by his interest in his customers. Truly Five Star Experience !”

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Posted 7 years ago

Thank you Stephen. So pleased to read you are enjoying your Submariner and I am delighted to have you onboard as a new EWC customer.

Posted 7 years ago

“Jonathan thank-you for making the purchase of my new Rolex Daytona an unforgettable experience. You made the whole experience effortless from initial contact to taking the time to personally fit the bracelet perfectly. "I'm delighted". A genuine Gentleman who's knowledge and passion for watches clearly shows. Anyone seriously contemplating purchasing a quality time piece, I would without hesitation highly recommend EWC. Joe”

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Posted 7 years ago

Thank you for your kind comments Joseph and for travelling so far to source your beautiful Daytona. Hope to see you next time you are back in Edinburgh.

Posted 7 years ago

“Jonathan gives an exceptional service. I contacted Edinburgh Watch Company regarding a particular watch only to be told that it had been sold. Jonathan said that he would try to source a similar watch. He contacted me a couple of weeks later to tell me that he had found what I was looking for. I agreed the price and paid by BACS, Jonathan shipped the watch the same day and it arrived safely the next day. The whole process ran smoothly and I cannot praise Jonathan enough and have no doubts about recommending his services. Thanks again Jonathan, I hope we can repeat the process in the near future.”

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Posted 7 years ago

Thank you Charles. I am delighted to read your comments and wish you may years of pleasure with such a special watch in your collection

Posted 7 years ago

“Purchased my new Rolex from Jonathan recently and am absolutely delighted with it. The whole experience has been seamless and would definately use Edinburgh Watch Company again. Lorna”

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Posted 7 years ago

“From first call with request to help find the right watch, the service and advice from Jonathan was excellent. His knowledge is first class. The hand over of the watch bought was a special experience and made Jack a very happy young man. Great service, value and quality. Thanks again Jonny. Best Mike and Dot”

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Posted 7 years ago

“Professional , approachable , sensible .......all in all a pleasure to deal with!”

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Posted 7 years ago

“first class service”

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Posted 7 years ago

“Please find my review Alan Rowley of this company & person who I had the great pleasure doing business with over a fantastic watch. First let me say in dealing with Jonathan company was very knowledgeable about all the watches & he give you is full attention on any worried about security on delivery plus paying is first class.let me say that Jonathan is a great person & nothing too much trouble for is customer that what make this a fantastic company to deal with & will highly recommend to anyone who looking for a fantastic watch & a person to trust.”

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Posted 7 years ago

Hi Alan Thank you for your excellent feedback. It was great to read that you liked your Breitling but also felt safe buying from my company remotely. I am sure that this will be really helpful for other new customers. All the best Jonathan

Posted 7 years ago

“I bought an Omega Planet Ocean Chronograph from Jonathan. The watch was spotless and I love it. What was really special however was the way Jonathan operated. He took the time to meet me personally where we had a great conversation about watches, cars, the history of the Edinburgh Watch Company etc. Instead of this being simply a transaction it was an experience where I felt completely valued. I would recommend Jonathan's Edinburgh Watch Company to the highest degree. Fantastic products and a personal service, Jonathan operates with complete integrity. My first port of call for watches from the moment I bought the Omega. Barry Smith.”

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Posted 7 years ago

Hi Barry Thank you very much for sharing your feedback and that that you are enjoying your Omega. All the very best Jonathan

Posted 7 years ago

“Can’t recommend Jonathan and EWC highly enough. It’s nice to do business the old fashioned way based on trust. I was buying a watch as a surprise gift and Jonathon, on a hand shake, allowed me to “test drive” the watch just to make sure it was suited. Needless to say that was greatly appreciated and the recipient was delighted with the watch and due to Jonathan’s trust it was a big surprise on the day. So good was the service I bought another! Again Jonathan was so easy to deal with sourcing the Rolex model I was after, a price agreed quickly that suited us both and great after sale service. There was just no hassle or pressure in the whole process. It’s really good chatting with someone who knows his business and will explain the importance of papers and authenticity when buying previously owned watches. A delight to do business with. Stuart”

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Posted 7 years ago

Stuart Thank you very much for taking the time to share your testimonial and really pleased that you are both enjoying your beautiful watches. Al the best Jonathan

Posted 7 years ago

“I decide last year that I would like to upgrade my Rolex GMT II watch. I had looked at two or three options and visited a few Rolex authorised dealers to try and get the best trade in price for my watch which was in excellent condition. This proved fruitless however as they came no where near the valued price of my watch. Luckily I was visiting a Motoring event at Knockhill race track when a friend introduced me to Edinburgh Watch Company. On display they had some awesome watches and one in particular a Rolex Submariner with 18K gold bezel and braclet. After a quick introduction and a coffee I was nearly the owner of a new Rolex. I did I fact get the watch the following week and I know I got a very good exchange price for my own watch and the rest is history I can't recommend The Edinburgh Watch Company enough. Great service and after care service. Thank you”

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Posted 7 years ago

Ian Thank you for taking the time to send your testimonial. So pleased to read tha you are enjoying your Submariner and that you enjoyed dealing with EWC. All the best for 2017 and I look forward to seeing you at some of the motoring events this year.

Posted 7 years ago

“I cannot rate EWC highly enough! I have had a couple of purchases with Jonathan now and every time is a great experience. The effort he puts in to making sure your watch and purchase runs as smoothly as possible is 2nd to none. Done in a very relaxed style with quality watches that are in superb condition, just like new, of course some haven't been worn. I would highly recommend if you are looking for a top investment and some fantastic time pieces, then look no further! Top bloke with top products! Thanks again Jonathan! Rgs Steve S”

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Posted 7 years ago

Thank you Steve for your kind comments. Likewise always a pleasure to do business with you and for being such a great ambassador. All the best Jonathan

Posted 7 years ago

“Would like thank my friend Steve for recommending Jonathan's watch company. I bought my first luxury watch from Jonathan and couldn't be any more happier, fantastic condition, watch looks as described and full process done with fantastic, clear communication step by step. Watch came in original box with all the papers and certificates. Am sure my next watch will be from Jonathan again. Kind regards, Jaroslaw.”

Edinburgh Watch Company 5 star review on 12th March 2017

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Posted 7 years ago

Hi Jaroslaw. Thank you very much for taking the time to post a review. Watch looks great and I am really pleased that this has been a successful start to your luxury watch collection....beware it can become addictive! All the best Jonathan

Posted 7 years ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews