Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

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“I purchased a new watch from Jonathan a couple of weeks back, it was complete with all tags, guarantees and boxes and the condition was as new.I am delighted with it and will cherish, 5 stars. Thank you again, Nik”

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Posted 3 years ago

Hello Nik Many thanks for taking the time to share your feedback. All the best Jonathan

Posted 3 years ago

“Can not recommend The Edinburgh Watch Company highly enough. Jonathan was excellent and although we did arrange to meet in person I decided that I would have the watch sent via post. It was exactly as described, very well package and all certificates enclosed. Once received Jonathan then rang me to make sure I was pleased with my purchased and went through all the operating instructions. Shame all service is not like this.”

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Posted 3 years ago

Hello Richard. Thank you very much for taking the time to share your EWC experience. All the best Jonathan

Posted 3 years ago

“Buying my Rolex Explorer from Edinburgh Watch Company was a thoroughly enjoyable experience. Johnathan made me feel like a valued customer right from the first phone call and took all the time I needed to make sure I got the watch I wanted. The watch itself was beautifully presented in its original box and it genuinely looks like it’s brand new. I wouldn’t hesitate to recommend the Edinburgh Watch Company to anyone looking to buy a luxury timepiece.”

Edinburgh Watch Company 5 star review on 16th September 2021

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Posted 3 years ago

Dear Paul It was great to meet with you both and I am delighted to read that the Explorer was the perfect wrist wear for you as evidenced by your photo. All the best Jonathan

Posted 3 years ago

“Very smooth purchase, watch was as described 5star service and a very happy client.”

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Posted 3 years ago

Hello Geoff Thank you very much for your valued business. I am delighted to read that your Datejust has been a worthwhile purchase. All the best Jonathan

Posted 3 years ago

“Highly professional and an overall fantastic customer service. The watch was delivered perfectly, in mint condition and just as described. Outstanding”

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Posted 3 years ago

Dear Tony Thank you very much for taking the time to share your thoughts. All the best Jonathan

Posted 3 years ago

“I became aware of the Edinburgh Watch Company through watching Youtube videos on the Watch Guys Channel. I decided that I would like to buy a Tudor Heritage Black Bay watch for my 50th Birthday in August and noticed that EW Co had the exact watch that i was looking for on their website. Jonathan was knowledgeable and extremely affable to deal with and made the process of purchasing the watch easy and simple. The watch arrived 2 days later as promised and was exactly as described. I wouldn't hesitate to buy another watch from EW Co in the future. Thanks Jonathan and thanks to The Watch Guys”

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Posted 3 years ago

Hello Julian Thank you for sharing your review. It was a pleasure dealing with you and I am pleased to read that the Tudor has been the perfect watch for you. All the best Jonathan

Posted 3 years ago

“This was, by far, the best buying experience I have ever had. From my very first email enquiry about the blue dial Rolex Submariner Date, the personal and professional service provided by Jonathon was second to none. The watch was absolutely stunning - with all boxes, papers, International Guarantee card, hang tags etc - just perfect. I will be a repeat customer and have already asked Jonathon to source another Rolex watch for my beloved husband. I have absolutely no hesitation in recommending Edinburgh Watch Company to all lovers of luxury watches - Jonathon is a true gentleman of the highest calibre, and his knowledge of watches is outstanding. If you are considering purchasing a luxury watch, Jonathon - and the amazing service he provides - is world class and 100% authentic. Thank you so much, Jonathon - looking forward to dealing with you again in the future.”

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Posted 3 years ago

Hello Julie. It was a pleasure meeting you both and I thank you for sharing your wonderful feedback. All the best Jonathan

Posted 3 years ago

“As with previous purchases from EWC, simple and straightforward with great customer service.”

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Posted 3 years ago

“Recently purchased a beautiful Rolex from Jonathan at Edinburgh Watch Co. Highly recommended as it was such a easy and pleasant experience, even though it was done over the phone. Jonathon followed up the purchase with a call to ensure everything was satisfactory for me. I would have no hesitation in doing repeat business with Edinburgh Watch Co such was the experience.”

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Posted 3 years ago

Dear Ewen I very much appreciate your kind words and am glad that you enjoyed your EWC experience. Kind regards Jonathan

Posted 3 years ago

“Had a pleasure meeting Jonathan of Edinburgh watch company today. Purchased my new yachtmaster jonathan is very experienced and knowledgeable in the watch game thanks again jonathan.”

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Posted 3 years ago

Dear Grant Thank you very much for sharing your review. I am pleased that you are enjoying your Yachtmaster. All the best Jonathan

Posted 3 years ago

“A chance meeting with Jonathan Gilbert and a discussion about breitling watches led me to purchase a superocean. He was very careful about strap size and the watch was a very good price. As soon as I decided to buy, the watch arrived next day. Very pleased with transaction”

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Posted 3 years ago

Dear Allan Thank you for sharing your review. I am delighted to read that your Breitling has been a successful purchase for you. All the best Jonathan

Posted 3 years ago

“Jonathan is excellent at what he does, with knowledge and enthusiasm for high end quality watches. I bought a Bremont U2 Blue, the lower end of the spectrum and it came as described in mint condition with all of the papers, warranties and certificates from COSC. It was delivered rapidly and securely with the original box and leather wallet with tools and jewellers cloth. He gives excellent and informative You Tube videos about his latest collection as well as frequent updates via Facebook. My watch transaction went very smoothly and I can recommend him highly, especially in regard to discussing my watch and watches with Jonathan. I will be back with further business.”

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Posted 3 years ago

Dear David. It was a pleasure to receive your review today and I thank you for taking the time to share your thoughts. You’ve chosen a lovely new addition with the Bremont and I am sure it’ll give you years of pleasure. All the best Jonathan

Posted 3 years ago

“The service I have received from Jonathan and his team at the Edinburgh Watch Company is second to none. My new watch arrived exactly when is should and was exactly how it was described. I would recommend this company to anyone who is looking for a professional customer focused experience. You will be in safe hands.”

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Posted 3 years ago

Dear Lee Many thanks for taking the time too share your thoughts. All the best Jonathan

Posted 3 years ago

“The buying experience with Edinburgh Watch Company is exceptional. Jonathan’s knowledge of watches ensures that all your enquiries will be clearly and accurately explained. And receiving my purchased watch was a whole new experience. You leave having your watch fully configured for your wrist but you also get to talk to a person who is passionate about giving you the best possible service.”

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Posted 3 years ago

Hello Peter. Thank you very much for sharing your kind words. It was great to meet up with you again and I am delighted to read it has been a successful purchase for you. All the best Jonathan

Posted 3 years ago

“I phoned Jonathan and within the hour I had a reply and purchased the watch I was looking for. I collect the watch the following day !! The service that I received was impeccable , I cant recommend The Edinburgh Company enough.”

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Posted 3 years ago

Hello Ian. It was a pleasure meeting you today and I thank you for awarding your custom to a local business. All the best Jonathan

Posted 3 years ago

“A pleasure to do business with. Very happy with my new Breitling Navitimer and Jonathan is a true gentleman.”

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Posted 3 years ago

Dear Paul. I am delighted your limited edition Navitimer is a welcome addition to your collection. My thanks again. Jonathan

Posted 3 years ago

“I purchased an immaculate Rolex from EWC and the experience from start to finish was exceptional. It was an absolute pleasure dealing with Jonathan, who put myself at ease and through his expertise and knowledge of watches, made the whole experience a joy, and I knew that I had made the correct decision in purchasing a watch from EWC. I would purchase any future watches from Jonathan without hesitation.”

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Posted 3 years ago

Hello Louise. I very much appreciate your kind comments and am so pleased that your beautiful gift was such a success. All the best Jonathan

Posted 3 years ago

“Jonathan made the process of buying my watch very easy. After speaking to him on the phone he made the whole process easy. Nice little touches when the watch was delivered, very personal. I hope to do more business with Jonathan in the future, thanks again.”

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Posted 3 years ago

Hello Chris. Thank you very much for your kind comments. All the best Jonathan

Posted 3 years ago

“I recently purchased a Rolex Explorer 11 from the EWC and I have to confirm that the service I received from Jonathan was excellent. He was very professional and kept me informed throughout the buying process. I will certainly contact him again when I purchase my next watch.”

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Posted 3 years ago

Dear David. Thank you very much for taking the time to share your EWC experience. All the best Jonathan

Posted 3 years ago

“I have recently bought a watch from Edinburgh Watch Company and found Jonathan friendly and a expert in his field nothing was to much trouble from start to finish”

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Posted 3 years ago

Thank you very much Mark, your feedback is very much appreciated. Jonathan

Posted 3 years ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews