Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 694 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 17th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been lucky enough to purchase several nice watches over the years, and typically from the same source, it was an off-piste venture for me to locate the right watch, and from a dealer I had not transacted with before. I have to say, that it was a pleasure from start to finish. Jonathan and I connected on several levels, but more so when it came to our shared passion for watches. His knowledge is unsurpassed, he made me feel at ease with the long-distance purchase (I had a part exchange which I posted up to Scotland initially) which was received on time and the item was immaculate, as described through our discussions. I have no hesitations to recommend EWC and I hope to continue our relationship as I seek to add to my collection in the future. 5 stars all the way!”

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Posted 2 years ago

Thank you so much Neil for your kind words. It was very rewarding for me to hear that your EWC purchase went to plan. Wishing you continued enjoyment wearing your new watch.

Posted 2 years ago

“Returning customer with a two watch purchase. As with previous dealings with EWC everything completed on time, and the watches are exactly as promised. I find Jonathan a real pleasure to buy from, and I highly recommend.”

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Posted 2 years ago

Thank you very much for your kind words and I am so pleased to read that your recent purchase has been a success.

Posted 2 years ago

“Fantastic company, 100% would recommend. Fantastic communication with Jonathan and easy process. Watch arrived incredibly quickly and was immaculate.”

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Posted 2 years ago

Dear Harry Thank you for your kind words and for putting your trust in EWC. All the best Jonathan

Posted 2 years ago

“First class service start to Finnish pleasure to deal with lovely people will definitely buy with them again Graeme wilson”

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Posted 2 years ago

Thank you very much for your kind words Graeme. It was lovely to meet you both and I am so pleased your gift was such a successful purchase. All the best Jonathan

Posted 2 years ago

“We were looking for a nice watch for my husband's birthday and contacted Jonathan. From start to finish the service was excellent. Jonathan's knowledge was superb! He has some beautiful watches. So much so that my son walked away purchasing from him too! I couldn't recommend The Edinburgh Watch Company highly enough. They will definitely be my first contact when looking for another watch.”

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Posted 2 years ago

Dear Donna It was lovely to see you all recently and I am delighted that we had a special watch available as a gift along with another sports watch too. All the best Jonathan

Posted 2 years ago

“A very pleasant experience purchasing a watch from such a nice knowledgeable gentleman.”

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Posted 2 years ago

Dear Neil I very much appreciate your kind words and hope you're continuing to enjoy your beautiful watch. All the best Jonathan

Posted 2 years ago

“Excellent service from start to finish. I would recommend to anyone.”

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Posted 2 years ago

Dear Jim Thank you very much for taking the time to share your thoughts. All the best Jonathan

Posted 2 years ago

“Having dealt with Jonathan at Edinburgh Watch Company on several occasions when both buying or selling a watch, his service was first class. He gave very honest and helpful advice and the watches were exactly as described. I will be buying from him again and would recommend him to anyone without hesitation.”

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Posted 2 years ago

Thank you very much for your kind words and I look forward to our next meeting.... which I expect will not be too long:) All the best Jonathan

Posted 2 years ago

“Jonathan's attention to detail and customer service is excellent; he took the time to make sure my watch fitted perfectly and explained how to set it up. He made the whole experience easy and enjoyable and I'm loving my Rolex! Would definitely recommend the Edinburgh Watch Company”

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Posted 2 years ago

Dear Maureen Thank you very much for sharing your kind thoughts and I am so pleased to read that you are loving your Datejust. All the best Jonathan

Posted 2 years ago

“I would like this opportunity to thank Jonathan for the friendly welcome and taking time to show a selection of his watches. I was impressed by his product knowledge when he displayed the features and benefits of each watch. It was an easy choice for me to purchase two watches from Jonathan. He made the whole journey pleasurable. I will be a returning customer. Thank you once again.”

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Posted 2 years ago

Hello James I very much appreciate your kind words and it was a pleasure to meet with you this year at The Gamefair. All the best Jonathan

Posted 2 years ago

“Pleasant knowledgeable owner who was engaging and informative. We received the original watch box and paperwork promptly as promised. A well run company, which we would recommend! Kind regards, Patricia Curry”

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Posted 2 years ago

Thank you very much Patricia for sharing your thoughts and it was a pleasure to welcome you both as new customers to EWC. All the best Jonathan

Posted 2 years ago

“Jonathan is a lovely, friendly man and I enjoyed the whole experience of buying my Rolex watch from him. He is extremely knowledgeable and I have already recommended him to a friend of mine”

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Posted 2 years ago

Hi Alison. Thank you very much for sharing your kind comments. All the best Jonathan

Posted 2 years ago

“Easy, friendly, personal and enjoyable experience. I will definitely be purchasing watches in the future from Jonathan and recommend to colleagues and friends/family.”

Edinburgh Watch Company 5 star review on 21st July 2022

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Posted 2 years ago

What a great photo of this very rare Omega. So pleased that we had just the watch you had been looking for and hope now as I write that you are continuing to enjoy it. All the best Jonathan

Posted 2 years ago

“Good to deal with no probs”

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Posted 2 years ago

Dear Trevor. So pleased that you are enjoying your new watch and my thanks again for putting your trust in my company. All the best Jonathan

Posted 2 years ago

“Jonathan is a very personable and knowledgable man, supplies a great service and an even better product. love the Seamaster!”

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Posted 2 years ago

Dear Derek It's great to read that the Seamaster was a successful purchase for you. Thank you for taking the time to share your thoughts. All the best Jonathan

Posted 2 years ago

“Excellent service and advice, will use EWC again.”

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Posted 2 years ago

Thank you very much for sharing your review. All the best Jonathan

Posted 2 years ago

“Jonathan is a true gent and consummate professional. A real pleasure to deal with. He runs a company that prides itself on building and maintaining relationships, providing quality watches for the discerning customer. Customer service is first class. I'd have no hesitation in buying from Jonathan again in the future. Thoroughly recommended.”

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Posted 2 years ago

Dear Ben It was a pleasure to help you as a returning customer. Thank you for your kind comments. All the best Jonathan

Posted 2 years ago

“Absolutely outstanding service. Will use again 100%.”

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Posted 2 years ago

Dear Alistair I very much appreciate you taking the time to share your review and hope that you are continuing to enjoy your watch. All the best Jonathan

Posted 2 years ago

“Yet again Jonathan pull a watch out of the bag ( this time a Daytona bi mental ) one phone call and a week and a half later it’s on my wrist, All I can say is the Edinburgh Watch Company is definitely my one stop watch shop I definitely wouldn’t go anywhere else as I totally trust Jonathan’s experience and advice. Many thanks Jim”

Edinburgh Watch Company 5 star review on 25th May 2022

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Posted 2 years ago

Hello Jim. Thank you for your kind words and for being such a great ambassador for EWC. All the best Jonathan

Posted 2 years ago

“What an amazing experience purchasing this Rolex, I’ve purchased a few Rolex watches over the years from leading Edinburgh retailers and nothing compares to dealing with Jonathan at the EWC if you are in the market for a watch no go further than Jonathan a true expert in his field and takes the time to explain all the features and benefits the watch can offer so you can have the best experience from your purchase. When I’m back in the market for another time piece I will look no further than the Edinburgh Watch Company.”

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Posted 2 years ago

Dear Alex Thank you very much for sharing your kind words and it was a pleasure reading how much you like your watch and the EWC experience. All the best Jonathan

Posted 2 years ago

Edinburgh Watch Company is rated 5.0 based on 694 reviews