Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 707 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a Rolex Explorer 11 from Edinburgh Watch Company.. I had been looking previously for one but found a great deal on the site.... not only was Edinburgh Watch Company's price better than anywhere else it also included a personal service plus the guarantee of a perfect condition watch complete with box and papers .. I highly recommend anybody wanting a genuine good deal to look here first..”

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Posted 4 years ago

“Was looking for a specific watch, Omega Dark Side, with options new and used online and retail. Contemplating new at £7700 and final google search revealed Edinburgh Watch Co had a used 2015 at £5950. I had not heard of this company and was pleasantly surprised that they were local and we were able to meet face to face. This also provided more reassurance than dealing with other unknown online retailers (as genuine as they seemed). Meeting successful, watch in near perfect condition and reasonable trade in for existing watch. I would highly recommend Edinburgh Watch Co and would anticipate online trading further afield will receive similar excellent service and competitive pricing.”

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Posted 4 years ago

Dear Martin Many thanks for your kind review. So pleased to read that you're enjoying your Omega. All the best Jonathan

Posted 4 years ago

“Great service from Jonathan and EWC as always. I have dealt with Jonathan for a few years now but that was as a seller to EWC for a few of my watches. This time I was purchasing a watch from EWC and as I thought the process was as slick and the watch was in A1 condition as promised. Another slick and safe transaction.”

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Posted 4 years ago

Thank you very much for taking the time to share your review. Really glad to hear you're enjoying your beautiful watch. Regards Jonathan

Posted 4 years ago

“My second time purchasing from EWC. I picked up a great watch at good price. Good to meet the man himself on this occasion. Couldn't be happier with my Sub 114060. Cheers Jonathan 👍”

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Posted 4 years ago

Welcome back Paul. Thank you very much for your repeat business. All the best Jonathan

Posted 4 years ago

“Everything went smoothly. Communication was friendly & professional. Great watch - great service. I can definitely recommend this company.”

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Posted 4 years ago

Thank you very much for your feedback. So pleased to read you are enjoying your very special and rare Omega. Kindest regards Jonathan

Posted 4 years ago

“Excellent experience dealing with Jonathan, who provided extensive information on the watches I was interested in and made the final choice a very comfortable decision. Highly recommended. Thanks Jonathan.”

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Posted 4 years ago

Thank you very much for your kind feedback Gordon. All the best Jonathan

Posted 4 years ago

“Fantastic personal attention, Omega was even better than advertised and a delightful experience from start to finish!”

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Posted 4 years ago

Thank you Keith for taking the time to reply. Delighted to hear you're enjoying your Omega. Kindest regards Jonathan

Posted 4 years ago

“Simply flawless service. I purchased a pre-owned Panerai and it’s stunning. I’ll certainly be contacting Jonathan for my next purchase.”

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Posted 4 years ago

Dear Raj Many thanks for taking the time to reply. I am delighted to read that you're enjoying your Panerai. All the best Jonathan

Posted 4 years ago

“My husband has been very jealous since our son brought a watch from Jonathan at Edinburgh Watch Company two years ago. Since then my husband has been watching Edinburgh watch companies website, and he noticed a watch that took his eye last year and he showed me. Unknown to my husband I contacted Jonathan who helped me keep it as complete surprise, my husband was devastated to see it sold but on Christmas day he was stunned. I can not thank Jonathan enough for his help, expertise, professionalism and support, I highly recommend him and his company.”

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Posted 4 years ago

Hannah, so pleased that your surprise gift was such a success. Thank you very much for being such a loyal customer.

Posted 4 years ago

“I had been looking for my watch for a considerable time. I very much enjoyed the whole experience of dealing with Jonathan and was very pleased with his video presentation . The watch was as beautiful as he presented and am looking forward to wearing it .. albeit on special occasions . Regards James B”

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Posted 4 years ago

Thank you for your kind words James. You have chosen a very special example and I am sure you are going to enjoy wearing it.

Posted 4 years ago

“Wow what an experience we had buying a watch from Jonathan. The watch was a 21st gift for our son. Jonathan was extremely knowledgable about the watch and fully explained setting time/date etc to my son. He was professional and pleasant . I would recommend Edinburgh Watch Company to anyone wanting to purchase something special.”

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Posted 4 years ago

Thank you Kimberley. It was a great afternoon meeting you and the family and so pleased that your trip was worthwhile.

Posted 4 years ago

“Outstanding service from EWC.. Jonathan's professionalism & passion for watches is on another level. 1st time I have used EWC and will certainly be my 1st point of contact when looking for another time piece to add to the collection.”

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Posted 4 years ago

Thank you for your kind comments Michael. Enjoy your GMT and we look forward to helping you when it's time to add another to the collection. Regards Jonathan

Posted 4 years ago

“I called Jonathan before Christmas, after talking to him we met up the next day. We chatted over a coffee and Jonathan could not have been more helpful or pleasant. He has incredible knowledge of all things watches (and cars). I am so happy with my new watch and will hopefully continue to do more business with Edinburgh Watch Company in the future, when something else catches my eye... Thank you Jonathan”

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Posted 4 years ago

David, it was a pleasure to meet you both and I am delighted that the Submariner has been a successful gift. All the best Jonathan

Posted 4 years ago

“Saw watch I liked on Edinburgh Watch company web site. Messaged Jonathan and he got back to me quickly. We arranged a viewing the next day and it was a great experience. Jonathan is very knowledgeable and easy to talk to. Too his time with me and there was no pressure to buy. I absolutely love my watch. Great condition and a fair price. Very please. Would thoroughly recommend.”

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Posted 5 years ago

Thank you for taking the time to reply Russell. So pleased to read that you are enjoying your GMT Master.

Posted 4 years ago

“Excellent service, from start to finish. Jonathan walked me through the process and nothing was too much hassle even late in the day on Hogmanay!”

Edinburgh Watch Company 5 star review on 8th January 2020

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Posted 5 years ago

“Great service nice person to deal with”

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Posted 5 years ago

“Jonathan is the most professional and knowledgeable person about watches I know. His entire aim is to ensure you get the right quality watch you desire. Having now bought a number of watches from him he would be my first port of call for any future purchase. Thank you.”

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Posted 5 years ago

Thank you very much Alan

Posted 5 years ago

“Awesome service, I'm not one for writing reviews normally but Jonathon at Edinburgh Watch Company is a cut above. Great communication and excellent service and the watch I bought is fantastic, the condition is exactly as described and promptly delivered the next day. You can't ask for more really, I'll be back :-)”

Edinburgh Watch Company 5 star review on 12th December 2019

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Posted 5 years ago

What a great collection. Enjoy your new watch and my thanks for you kind feedback

Posted 5 years ago

“I traveled to Edinburgh to meet Jonathan this was my first experience buying a watch from ewc, I was a little concerned parting so much money to someone I’d never met before but I need not have been . I already own a submariner 16610 and was keen to buy another Rolex We had a coffee and a chat then came the time to reveal my watch (James Cameron deep blue ) looked fantastic . Jonathan is very enthusiastic and knowledgeable guy regarding watches and I’m sure this will not be last time I purchase a watch from ewc”

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Posted 5 years ago

Great photo Derek. Suits you perfectly. Thank you for taking the time to share your review

Posted 5 years ago

“This was the first time I used EWC. Having completed the on line form, Jonathan phoned me within an hour to arrange a meeting. I was given a fair trade-in and realistic price on my new watch. A hassle free, honest and upfront experience. Jonathan is a total Gent. Would absolutely recommend EWC.”

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Posted 5 years ago

Edinburgh Watch Company is rated 5.0 based on 707 reviews