Name: Edinburgh Watch Company
Rating: 5.00

“Met with Jonathan a day after an initial enquiry. Very helpful and informative with a genuine passion for watches. Had the opportunity to try different styles of watch before deciding on an IWC model. A pleasure to deal with EWC and would thoroughly recommend them if you are considering a quality watch.”

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Posted 7 years ago

“This is the second watch I've purchased from EWC. I would not hesitate to recommend EWC. They are passionate about the quality of service and do excel in everything they do.”

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Posted 7 years ago

“I warmly and sincerely recommend the Edinburgh Watch Company and owner Jonathan Gilbert. It was a massive thing for me to finally be in a position to purchase a Rolex, the watch of my dreams! I purchased a Rolex Explorer II model 216570 in Polar white, which was well presented and documented on the EWC web site. I am a retired police sergeant, with I think a good ear and eye of people picked up over my 30+ years service. Jonathan Gilbert wouldn't have known this about me. Well I am happy to say that he showed great honesty and integrity and was professional and ever helpful throughout the whole purchase.”

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Posted 7 years ago

“Fanatastic personal service from start to finish. Met with Jonathan the very next day after making my initial enquiry the previous evening. He spent time getting to know me and introducing both himself and his company. Then unveiled the beautiful watch and talked me through it. His passion for watches is clear. An excellent premium service. I will be back for more.”

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Posted 7 years ago

Thank you James. It was great to meet you both on a glorious Friday afternoon. Enjoy your Milgauss and I look forward to our next get together. Jonathan

Posted 7 years ago

“jonathan has a vast knowledge of watches,and i would highly recommend,smooth transaction from start to finish..”

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Posted 7 years ago

Thank you John. I really appreciate your feedback and so pleased the Explorer has been a success for you and a great addition to your stunning Submariner.

Posted 7 years ago

“Very fast response times regarding questions. Brilliant all round service from start to finish. Would 110% recommend Edinburugh watch company to anybody who's after a watch!”

Edinburgh Watch Company 5 star review on 26th August 2017

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Posted 7 years ago

Thank you very much for taking time to share your view. So pleased that you love your Daytona. All the best Jonathan

Posted 7 years ago

“I was referred to Jonathan from an Edinburgh Jewellers. I had been looking for a Submariner date Rolex for a while. I had my name on a waiting list for nearly 6 months. Spoke on telephone a few times with Jonathan who was always very helpful and professional. Was up in Edinburgh for the weekend but didn't manage to catch up with Jonathan. I arranged to meet with him during the week. We met at a lovely hotel which Jonathan uses quite regularly. We chatted a little, he was great with our kids too. He brought 3 or 4 watches for me to view. I decided on the Rolex GMT 2 which I thought was amazing. Jonathan's service is excellent would highly recommend. I wouldn't hesitate to do business with Jonathan again.”

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Posted 7 years ago

Thank you very much Willie for saving your review. It was great to meet you and the family and I am so pleased to read that you are enjoying your GMT Master. All the best Jonathan

Posted 7 years ago

“Purchasing the most expensive watch you’ve ever invested in… is a stressful event! Due to my extensive research into Daytona Rolex watches I have conversed with many retailers and watch enthusiasts. Two conversations from local reputable northeast repair companies recommended the delightful proprietor of the Edinburgh Watch Company Ltd ‘Jonathon Gilbert’. The dual recommendation instigated an investigation. Jonathon provides an on-line service for quality Rolex watches and other quality watch services and the reviews were all positive. Conversations on the phone were extensive and Jonathon was able to capture every desire we had for a watch. Despite this, exchanging a huge investment still made me wobble slightly; therefore we requested a personal meeting. As Jonathon is an on-line retailer, he met us at his local quality hotel where he is obviously well respected. The hotel provides him with his own comfortable and professional business conference room. It was here we were able to build a rapour. Jonathon taught me how to adjust my own Rolex watch and allowed me to review his professional history (intensely). When a trust was built, we got down to business…. Having built confidence, I purchased the beautiful brand new 2017 Daytona Rolex watch for my husband’s 50th birthday. Having done the research and got the reputable recommendations, I achieved the purchase of a Daytona watch – aged from the year of my husband’s 50th birthday…. And get this…. £1000 cheaper than on the high street. Needless to say that £1000 savings went towards a luxury mini weekend celebration. Thank you Jonathon for being so honest, knowledgeable and trustworthy. I wish you all the best and thank you for providing us with memorable moments and a gift that will be passed through generations. A happy husband = a happy wife/family xxxx”

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Posted 7 years ago

“I have just sold a watch and bought two watches from The Edinburgh Watch Company and dealing with Jonathan has been a real pleasure. He is very knowledgable and extremely honest. Both watches were sent overnight and delivered by 1pm the following day as promised, with constant helpful contact throughout the sale and purchases. I wouldn't hesitate to recommend EWC to sell or purchase a watch from.”

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Posted 7 years ago

“Having met Jonathan at a couple of car shows I found him to be very knowledgable on his and other products and he was always keen to advise and help with enquiries. On a recent post by EWC a Hublot caught my eye and Jonathan was on hand to help and visit to conlude the purchase. I would recommend to anyone that EWC are super to deal with and their honesty and integrity is first class. Jonathan thank you and best wishes for the future. I will see you again. Just don't tell the wife.”

Edinburgh Watch Company 5 star review on 2nd August 2017

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Posted 7 years ago

“I had been looking for a Rolex watch for a good period of time I was dubious about purchasing a watch without actually seeing the watch first as I had had a disappointing experience recently. Having spoken to Jonathan on the phone and asked no end of question, he was more that happy to answer all of them, send me detailed photos and even a video clip to satisfy my concerns. Having purchased the watch I am very happy with it, it was delivered on the day I asked and its exactly as I expected and described. I would have no hesitation about purchasing another watch from Jonathan at EWC, a true gentleman when it comes to watches, there's not many of them about these days.”

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Posted 7 years ago

Hi Kevin. Thank you very much for sharing your feedback. Delighted to read that you are enjoying your Explorer. All the best Jonathan

Posted 7 years ago

“Thank you Jonathan for coming to meet me in Edinburgh with the Rolex watch I was very interested in. It was a pleasure to meet you and I was delighted with the quality of service you provided. The condition of the watch was exactly as described on your website and I was pleasantly surprised when you took the time to go through the intricate details of the watch, nothing was too much for you. Your easy going manner and first class service is second to none and it was a pleasure doing business with you. I am now a proud owner of this Rolex Submariner Seadweller watch. Thank you once again for your time. George”

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Posted 7 years ago

Hello George. Thank you for sharing your feedback. Glad you are enjoying it ( well looking at it!) Thank you for being a great ambassador for EWC. I look forward to seeing you when you are next in Edinburgh Regards Jonathan

Posted 7 years ago

“Once again I have enjoyed Jonathan's enthusiasm, expertise and help in choosing a watch, and have very much enjoyed wearing it.”

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Posted 7 years ago

Thank you very much for your continued loyalty. Enjoy it! All the best Jonathan

Posted 7 years ago

“The service provided by Jonathan is unparalled, his focus is completely on that of the customer. Providing high quality prices at more than competitive pricing. I would highly recommend anyone interested in buying a new watch to ignore the various high turnover internet sites and go with Jonathan's highly tailored service.”

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Posted 7 years ago

Hi Jamie. Thank you very much for your kind comments. It was fun meeting you and I wish you lots of pleasure wearing your beautiful Rolex. All the best Jonathan

Posted 7 years ago

“I have just received my watch from Jonathan this morning (rolex submariner 14060M). I must say I don't normally write reviews but on this occasion I feel I must. Jonathan was probably the most honest and genuine person I've ever bought a watch from. From the minute I made an enquiry on his website he called me up and spoke to me at length about the watch, shortly after Jonathan sent me a personal video in high definition under strong lighting showing me the condition of the watch and all its accessories. Once payment was made Jonathan then called me personally himself to confirm he had received payment. Shipping was next working day and fully tracked and insured. Jonathan then called me personally again to make sure I was happy with my new watch. I would honestly give him 10 out of 10 and I wish the Edinburgh watch company all the best, this is an honest business that's ran professionally who put the customer above all else. I will undoubtedly buy another watch from Jonathan in the future and will recommend him to friends and family. Jonathan thanks again for an amaizing service and fantastic watch. Daniel.”

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Posted 7 years ago

Hi Daniel. Really appreciate your review and so pleased as an enthusiast you love our Submariner. You have invested in an all time classic and I am sure you will be pleased to have a mint one back into your collection. No selling it now! All the best Jonathan

Posted 7 years ago

“I saw an Omega on the website and sent Jonathan an email. He responded within minutes. Met him the following week for a drink, we chatted about watches and he took me through my new purchase with patience. I cannot recommend Jonathan enough. No where gives you a personal service any more and it is refreshing. Suspect my next purchase wont be too far away!”

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Posted 7 years ago

Thank you very much for sharing your valued review. Glad that your new investment watch is being enjoyed. All the best Jonathan

Posted 7 years ago

“I can not recommend Jonathan from Edinburgh watch company enough. Jonathan provided a very professional but also relaxed experience for my recent watch purchase! Pleasure doing business!”

Edinburgh Watch Company 5 star review on 22nd July 2017

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Posted 7 years ago

Great picture. Such fun meeting you both and glad that you and your Dad are now both wearing the very cool and collectible Turnographs. Thanks again for taking the time too see me in in Edinburgh. Regards Jonathan

Posted 7 years ago

“My wife and I travelled to Edinburgh to view a rare and iconic watch that I've dreamed of owning my whole life, (Rolex Pepsi bezel). We sat, we chatted, we had a drink and eventually we talked watches. The meeting just flowed and we did a part exchange on my watch against the new one with ease. So much so that went there was a problem with the transaction, Jonathan agreed we could take the watch and pay the next day! There was trust from the start. Both my wife and I enjoyed meeting Jonathan and the experience of buying a mint condition (almost unworn) Rolex Pepsi that will continue to accumulate in value. Jonathan runs a passionate boutique business and I am sure (wife permitting) I will buy from him time and time again.”

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Posted 7 years ago

Thank you Scott. A great afternoon with you both and the card machine is now bought and ready for your next watch! Regards Jonathan.

Posted 7 years ago

“As we set off for the day, the thought of buying another watch couldn't have been further from my mind. We make our way around the arena I spot the stall of Edinburgh Watch Co (EWC) at the other end of the venue. I quietly said to myself I'll have a sneaky wee peek when the wife's not looking. Two rotating glass displays with three tiers in each, I wasn't expecting to see anything exciting, but let's have a browse anyway. Tags Heuer, Tudor, Rolex. all on display. OK, now my eyes and excitement perk up a little. But that was just the appetisers, the main course begins when I start to chat with the gentleman who owns this stall. He introduces himself as Jonathan Gilbert, and begins to tell me the history behind the watch I was looking at, with passion and detail that doesn't come from just reading and repeating it back, but genuine enthusiasm and desire for high end luxury watches. Something I haven't come across in a long time. He proceeds with a small explanation of how this company began and the vision he has in mind. I could chat and listen for hours. As we start to come to a conclusion on our deal, I am informed he doesnt have the box or the paperwork and also has no switch capabilities with him but could do a bank transfer on Monday morning, and he would be happy to accept a verbal sale and if that worked for me. I gave Jonathan all the relevant details he asks for and conclude our deal with a nice firm handshake. Stating I will be in touch when I have transfered the funds, and he can inform me of the tracking information. When the watch arrives, again I am pleasantly surprised as I find a note from Jonathan thanking me for my custom and wishing me many years of enjoyment with my watch. In future I will be recommending EWC and in particular Jonathan to anyone who is looking to purchase a luxury watch. With second to none knowledge and customer service to match.”

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Posted 7 years ago

Eric. Thank you for taking the time to share your review which I really feel will help potential new customers get a better feel of EWC. So pleased that you like your Space X and look forward to seeing you at Ignition. Regards Jonathan

Posted 7 years ago

“Always wanted a Breitling Navitimer and Jonathan had the right one. Great experience buying a watch from the EWC and we had a great chat about our love of both cars and watches over a coffee. Already eyeing up another.”

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Posted 7 years ago

Thank you Ross. Really appreciate the time to provide your feedback and its great to have you as a new EWC customer. Regards Jonathan

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Edinburgh Watch Company Reviews