Edinburgh Watch Company Reviews

Name: Edinburgh Watch Company
Rating: 5.00

5.0 Rating 708 Reviews

100 %

of reviewers recommend Edinburgh Watch Company

Company Reviews

Metrics

Info

5.0

Based on 708 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

07765 896896

Email:

Info@edinburghwatchcompany.co.uk

Edinburgh Watch Company 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service throughout from Jonathan. Within a 24 hour period of viewing the watch on the company website, I had met Jonathan and made the purchase. Throughout, he was very professional and helpful leaving me an extremely happy customer. Graham Hood.”

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Posted 6 years ago

Thank you very much for your kind comments Graham. Regards Jonathan

Posted 6 years ago

“After 42 years of buying watches and collecting, Edinburgh Watch Company is without a shadow of doubt, the finest service I have ever received. So professional and honest, Jonathan Gilberts product knowledge took my breath away, his delivery just left me feeling that not only had I bought a watch, but I had also finally found an individual whom I felt comfortable spending such a large sum of money with. I can't recommend him with higher praise, I will tell every body I know, I endorse him without hesitation. Jonathan the way you conduct yourself is outstanding, you are the Zenith of your tradecraft. Thank You so much. Alfie Sorce”

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Posted 6 years ago

Hi Alfie We really value your feedback and I am so pleased that the GMT has been a success.

Posted 6 years ago

“Just bought two watches from Jonathan, both in top condition as per video The service and delivery was first class”

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Posted 6 years ago

Hello Neville. My thanks for takin the time to reply. Really pleased that the watches have been a success for you. Jonathan

Posted 6 years ago

“I was impressed with the service, comms and good advice from Johnathan. From first contact through to purchase, delivery and follow up, the whole Edinburgh Watch Company experience was as pleasant as it possibly could have been. Many thanks and I couldn't recommend and more enthusiastically.”

Edinburgh Watch Company 5 star review on 9th October 2018

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Posted 6 years ago

Thank you very much for your reply Paul. Great photo too. Enjoy the explorer. Jonathan

Posted 6 years ago

“Thanks to Johnathan and jamie for looking after me on my AP boutique edition ..10/10 service :) I am already looking forward to my next purchase from yourselves in the near future... Regards James”

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Posted 6 years ago

Many thanks for your valuable feedback James. Enjoy your AP!

Posted 6 years ago

“I can’t reccomend Jonathan enough for his time and service. An absolute pleasure to deal with.”

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Posted 6 years ago

Thank you Chris. I am delighted to read that you are so pleased with our watch and our service. All the best Jonathan

Posted 6 years ago

“Completely at ease discussing likes and dislikes, no pressure felt whatsoever. Very happy with my new watch and will definitely be returning to Jonathan in the future when it's time to change styles again. Very pleasant experience with a genuinely lovely man.”

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Posted 6 years ago

Thank you Susan. It was a pleasure to meet you too. Enjoy your beautiful Datejust! All the best Jonathan

Posted 6 years ago

“Bought a Rolex Datejust II. In Mint condition. Easy to deal with, returns e-mails,texts very quickly. Jonathan is very knowledgeable and provided a extra link at a good price. No hard sales patter. If you are in the market for a luxury watch look no further than. The Edinburgh Watch Company.”

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Posted 6 years ago

Thank you very much for your kind comments. I am delighted it has been a success for you. All the best Jonathan

Posted 6 years ago

“It was a complete pleasure dealing with EWC, they found me the exact watch that I was looking for and sold it to me in perfect condition. Jonathan was even kind enough to bring it to me in Perth. I highly recommend the service EWC offer.”

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Posted 6 years ago

Michael. It was a pleasure dealing with you and it's great to read that you are enjoying your Submariner. Thank you Jonathan

Posted 6 years ago

“jonathan the owner is very easy to deal with”

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Posted 6 years ago

Hello Robb. Thank you for taking the time to reply. Really pleased to read that your are enjoying your classic Explorer. All the best Jonathan

Posted 6 years ago

“Excellent service sourcing a watch for my fathers 50th. Professional at every step would highly recommend!”

Edinburgh Watch Company 5 star review on 24th September 2018

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Posted 6 years ago

Hi Tony Thanks for sharing the great photos. so pleased to hear it's been a perfect gift. All the best Jonathan

Posted 6 years ago

“Impeccable service, signed sealed delivered in a couple of days, the Tag Heuer Monaco i took home is in absolutely perfect condition and couldnt be happier with it. Would most definitely reccomend!”

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Posted 6 years ago

Hi Gavin. Really appreciate you sharing your feedback and I am delighted to read that the Monaco has been a great purchasing experience for you. All the best Jonathan

Posted 6 years ago

“The team at Edinburgh Watch Company are very knowledgeable and friendly, have a great stock of preloaded top quality watches, they supply a excellent service and good communication through out the purchase and service of my watch. I would highly recommend them to anybody looking for a quality watch.”

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Posted 6 years ago

Hi Douglas. many thanks for your kind words. It was a great to meet you and find you something special to wear. All the best Jonathan

Posted 6 years ago

“Having been looking for some time Jonathan was able to help me get the watch I've been looking for. The service and support from Jonathan was exceptional. He is an individual who wants to ensure you not only get a great watch but you have the knowledge and support to really enjoy what you have just bought. I would recommend him to anyone looking for a watch. I'll defiantly be using him again. Thank you Alan”

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Posted 6 years ago

Hi Alan. Really pleased to read that you are enjoying your beautiful Rolex GMT Master. Thank you again for your valued business. Jonathan

Posted 6 years ago

“Jonathan is a watch enthusiast and is very helpful and knowledgeable. It was a pleasure to meet him and I will definitely buy again from him. Highly recommended.”

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Posted 6 years ago

Hi Alan. Many thanks for taking the time to share your experience. All the best Jonathan

Posted 6 years ago

“Nice watches,great service.Pleasure to deal with.”

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Posted 6 years ago

Dear David. It was a pleasure to meet you at Blair Castle and find a replacement for your trusty watch. Thank you again for your valued custom. Jonathan

Posted 6 years ago

“I have been looking for a luxury watch for several months now and came across the EWC on their superb YouTube video reviews about the watches. The excellent quality and knowledge about the watches made me have a closer look at the company and after finding the watch I was looking for I gave Jonathan a call. He was out of the shop preparing for an event, but nevertheless he took the time to answer all my questions about the watch and company and explained the buying process in detail. Buying from Jonathan was a very quick and easy way, Jonathan confirmed by text and calls all the steps and prepared the watch (sizing, packaging, etc.) to be shipped as quickly as possible. The parcel arrived on/ahead of time, very safely wrapped in bubble wrap with a handwritten note to go with it. The watch was, as stated on the website and confirmed on the calls, in superb condition and flawless. It's safe to say that in future I will be using Jonathan's services when ever I am looking for a new piece in my collection. I can highly recommend EWC and Jonathan for any luxury timepieces you might be looking for.”

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Posted 6 years ago

Dear Teppo It was a pleasure reading your text and email. Buying online can sometimes cause for concern and your feedback will I know be of great help to any prospective customers of EWC. Enjoy your beautiful blue Oyster Perpetual. Best wishes Jonathan

Posted 6 years ago

“I was served by Jonathan the MD who was very knowledgeable and explained in detail the aspects of the Omega Seamaster diver watch. The customer care exhibited by this company far exceeded my expectations. I have no hesitation in recommending the Edinburgh Watch Company.”

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Posted 6 years ago

Dear Robert. I am delighted to read that you are enjoying your Seamaster as an addition to your collection. Thank you again for your valued business. Best wishes Jonathan

Posted 6 years ago

“If you are looking or planning to buy a luxury time piece. Jonathan at The Edinburgh Watch Company is the best place to enquirer. I met Jonathan at the Highland show and though he did not have the watch I had in stock did add me to the list of clients looking for a specific Rolex, “The Hulk”. It was barely a month and he had found me a lovely example and even brought the watch over himself for me to view. Brilliant customer service from start to finish and a great price. Thanks again I will definitely be using Jonathan for the next watch I buy.”

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Posted 6 years ago

Dear Fraser I really appreciate the time you have taken to share your EWC experience and am so pleased that you are enjoying the Hulk. All the best Jonathan

Posted 6 years ago

“Jonathan was an absolute pleasure to deal with. He located a Rolex Submariner for me within 3 days. The watch was perfect in every way. I met him in a hotel in Edinburgh and he let me examine the watch at my leisure. Only when he knew I was satisfied did I have to part with a penny. His service was excellent and he is a very nice man to do business with. I would recommend him unreservedly to anyone looking for a quality watch.”

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Posted 6 years ago

Dear Ronnie. Such a pleasure to meet you recently and I am delighted the Submariner has exceeded your expectations. Wishing you many years of pleasure wearing it in your retirement. Best wishes Jonathan

Posted 6 years ago

Edinburgh Watch Company is rated 5.0 based on 708 reviews