Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.71

4.7 Rating 659 Reviews

94 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered & fitted on advised times - by friendly & courteous staff. Excellent quality. No concerns whatsoever”

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Posted 4 years ago

“Top people. Professional and precise”

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Posted 4 years ago

“Great customer service and the glass roof is fabulous! It is certainly extending the use of the garden!”

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Posted 4 years ago

What wonderful feedback - Thank you!

Posted 4 years ago

“We have had exc Ellen service from Eden; their product quality is great and their staff are very helpful. We are enjoying lockdown in the garden with our new awning.”

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Posted 4 years ago

“Great service. Kept informed from day 1 and throughout this difficult time of lockdown. Product seems very good quality and has drawn positive comments from everyone who's seen it. Still early days but so far our expectations have been more than met.”

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Posted 4 years ago

“Delivered put up left after testing all ok workmen very polite cleaned up all in one day excellent!!”

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Posted 4 years ago

“I’ve given 5*’s despite teething problems, as Eden Verandas could not have been more efficient in correcting them. I’m delighted not only with my awning but also with their cheerful, polite and professional service which also extends to the electrical engineer. Thank you.”

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Posted 4 years ago

“Delighted with our new remote controlled awning. Perfect fit for the space available and only lets in a little late afternoon sun from the side. Efficient and helpful fitters who social distanced during this Covid problem. Expensive but in our opinion worth it.”

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Posted 4 years ago

“We would have given 5 but we couldn't use the awning when it was fitted because the lead wasn't long enough to plug it in! After all the surveys and measuring to scimp on a few inches of cable was really frustrating. At least make sure the cable is long enough to reach the floor where most plug sockets are.”

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Posted 4 years ago

“From our initial phone enquiry to the completed installation, the service provided has been very professional, friendly, everything explained in easy to understand term. The installation team were so thorough with a very high standard workmanship and ensuring we the customer felt very satisfied with our fantastically finished glass veranda”

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Posted 4 years ago

“Lovely awnings, they look great. Just waiting on the electrician to attend site so that they can be hard wired but unfortunately there is a delay due to COVID.”

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Posted 4 years ago

“The two people who erected the veranda were superb. Always on time, worked meticulously and left no mess. Would highly recommend Eden verandas Peter Pritchard”

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Posted 4 years ago

“Survey occurred over 30 days after deposit paid. Installation work started with over ONE MONTH delay. Wrong product was installed. I rejected it. After 3 months delay, new product arrived. But some parts are still missing. I am having a 6 months nightmare. Do not trust. Do not buy.”

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Posted 4 years ago

“A pleasure doing business with a company determined to provide the best possible service. Could not have been more helpful. Did not make promises they could not keep and the staff who delivered and erected were efficient, polite and helpful in every way. I would recommend them without hesitation.”

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Posted 4 years ago

“The service for all stages of the purchase and fitting of our awning was excellent. We are very pleased with the awning - the quality is great.”

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Posted 4 years ago

“We are delighted with our new glass room which was completed just as the lock down began. The quality and finish is exceptional and we have been very satisfied with the service and communication at every stage of the work. I cannot speak more highly of the service and product we have received..”

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Posted 4 years ago

“Friendly staff, always willing to answer any questions. Product was delivered on time and installed efficiently and within the timescales given. The veranda itself is fabulous and I'm over the moon with it. I like the fact that I have the option to add walls and doors at a later stage if I feel I need them.”

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Posted 4 years ago

“Service excellent as was workmanship left site spotless. Thoroughly recommend the product and the staff”

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Posted 4 years ago

“We found Eden to offer a wide range of products and options. There are cheaper alternatives on the market but it is definitely a case of you get what you pay for as we looked at numerous other options”

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Posted 4 years ago

Thank you so much for this fantastic review. We're so pleased you're happy with your new awning.

Posted 4 years ago

“Very professional & trustworthy company. We had one small issue right at the start of the buying process which was resolved quickly & easily by their friendly staff. Delivery & installation dates / times were as prearranged. The installation was completed efficiently without any fuss & we are left with an attractive, quality veranda. I have no complaints at all.”

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Posted 4 years ago

Thank you very much for this lovely feedback. We hope you continue to enjoy your glass veranda for many years to come.

Posted 4 years ago

Eden Verandas is rated 4.7 based on 659 reviews