Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.71

4.7 Rating 659 Reviews

94 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product and the difference it will make. The installers were very professional arriving early to start the job and continued the work without a break. They took care over their work with attention to detail.”

Helpful Report

Posted 2 years ago

“With the present situation the manufacturing time was lengthy as the product is made in Germany. Once the goods were delivered by two young men who were very considerate in storing the goods for the fitting team. The installers were very methodical in the way they went about preparing and installation, they were very efficient and tidy and left no mess. We are very pleased with our new veranda and would recommend Eden Verandas.”

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Posted 2 years ago

“Absolutely delighted with the veranda. Excellent quality and it was put up very quickly and the site was left very tidy and all rubbish removed. We'll get a lot of use our it and enjoy it for many years, despite the English climate.”

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Posted 2 years ago

“Whilst the wait was long, it was well worth it as our property has been enhanced by the addition of an Eden Glass Veranda. The product is of the highest quality, it is robust and looks really good; it is a lovely addition to our house and garden, and provides us with extra covered space. The installation was trouble free and the guys who erected the veranda were excellent. They did the job efficiently and were very knowledgeable. The clean up was excellent, not a piece of paper or off cut was left behind. The whole process from initial consultation to construction was seamless and easy and communication with Eden Verandas was good. We would highly recommend this Company as the product is excellent and well worth the investment.”

Helpful Report

Posted 2 years ago

“We wanted a glass veranda, principally to provide cover for our hot tub. A glass roof was important to us so that we did not lose light coming into our kitchen. We did extensive research and were impressed with the Eden Verandas product range. Quality and service was important to us and we are advocates of the 'you get what you pay for' approach. All staff were professional, helpful and a pleasure to do business with at all stages, from the initial visit right through to installation. We have a superior, robust, stylish glass veranda with which we couldn't be more satisfied. We have no hesitation in recommending Eden Verandas.”

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Posted 2 years ago

“Quality of materials 100%, quality of work 100%. All in all a really professional job done.”

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Posted 2 years ago

“Excellent from start to finish. We had our veranda installed last year and decided to add to it with three glass siding screen panels. Our consultant for both the veranda and the glass panels was Andrew Whittle and the installation of the panels was carried out by the couple who installed the veranda. The whole process from start to finish has been stress free and the professionalism and friendliness of all the Eden team has been second to none. We are delighted with the veranda and it has generated local interest. Recommended highly.”

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Posted 2 years ago

“Exceptional quality and service - all the staff have been helpful, friendly and very professional. I love the veranda and am already talking to the company about adding to it. They are a great addition to any home and more modern and flexible than a conservatory.”

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Posted 2 years ago

“Had a glass veranda fitted. Really please with the results. The installation guys were excellent and tidied up everything before leaving. We are having the blinds and heater fitted in a few weeks. The nice thing about this product is that you can add extras as and when you need or can afford which is great.”

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Posted 2 years ago

“Excellent professional company, which have been a pleasure to deal with from Sales, Surveyor & Installation. Eden kept us fully informed throughout delivery status, which was delayed due to COVID-19 restrictions affecting supply. Delivery & installation of our Glass Veranda was completed on the day, as agreed & the Installation team explained the procedure throughout the build. They also cleaned the whole area before they left, leaving no mess at all. The veranda looks great & we are very pleased with the result, which will complement our garden, giving us the ability to enjoy our patio area whatever the weather. If you are considering purchasing a veranda, we can certainly recommend contacting Eden Verandas.”

Helpful Report

Posted 2 years ago

“The project was delayed by several months as we were informed by Eden that planning permission was not required. This turned out not to be correct, although Eden acknowledged their error and paid for the planning application. Supply of the goods from Germany was delayed. The guys doing the installation, however.were excellent. Pleased with the end result.”

Helpful Report

Posted 2 years ago

“We were extremely pleased with the service from Eden. We were kept up to date with regular e mails before installation. Delivery and fitting dates were kept to. Fitters did a great job, very tidy and cleaned up before they left our home . We would recommend them”

Helpful Report

Posted 2 years ago

“Excellent customer service. We are absolutely delighted with the end product which is obviously made to the highest specifications. I think we made a great choice!”

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Posted 2 years ago

“Excellent service throughout and installation faultless. Very pleased with the result. Thank you to the installers who cleared everything up, the initial contact with the estimator and the electrician who finished off. We were kept informed the whole way in spite of Covid difficulties.”

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Posted 2 years ago

“Good efficient service. Very pleasant workmen.”

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Posted 2 years ago

“In the end everything was fine it just took to long. We ordered in June completed end of January”

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Posted 2 years ago

“Everyone who was here just got on with their jobs from the delivery drivers to the excellent fitters who kept us fully informed all day.”

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Posted 2 years ago

“We paid our deposit 28 Feb 2021 for 'Glass Garden Room'. Delivery quoted 18 - 22 weeks. Big appeal for us was the 4-5 day 'Installation Time'. Sadly my wife passed away due to Sepsis end of May 2021. Mixed emotions on start day of installation Mon 17 Jan 2022. Very impressed with the high standard of work and care during 4-5 days. Dean and Alex (installers) are a credit to Eden Verandas. Remote controlled sun shade blinds complete a fabulous finish to our room. A great place to reflect.”

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Posted 3 years ago

“Very Impressed with the service of this company particularly the staff who installed the shade & all other installation staff. Look forward to summer months wining & dining under this shade”

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Posted 3 years ago

“Very disappointed! The brochure states:" A glorious Winter's day...enjoy them all from your Eden Veranda." What the brochure and salesman didn't say, was that there is condensation in winter, which will cause water to drip from the underside of your veranda, wetting whoever may be standing/sitting underneath. An all weather veranda only if you invest in towels, squeegees and other accessories to dry the underside of the veranda. Don't even consider keeping furniture under the veranda, if you want your furniture to stay dry. After sales service was non-existent. I have been waiting a week for a call back from a manager. Still waiting!”

Helpful Report

Posted 3 years ago

Thank you for your review regarding your Open Veranda. We understand that you have spoken to our Customer Relationship Manager who has advised the characteristics of a Open Veranda and what can be expected year round with the climate in England. You may experience condensation and driving rain in the Winter which is why we recommend the use of garden furniture. We hope that can enjoy the use your Open Veranda and are certain you will see the benefits of alfresco living, especially in the warmer months.

Posted 2 years ago

Eden Verandas is rated 4.7 based on 659 reviews