Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.71

4.7 Rating 659 Reviews

94 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

Write Your review

Tell us how Eden Verandas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional, not pushy on the sell. Very prompt service from initial quote to installation. Turned up on time to start the delivery and installation. Worked hard and the finish product looks amazing. Exceedingly happy with our new addition to the house (awning).”

Helpful Report

Posted 6 years ago

Thank you so much for this great review! We agree the awning looks amazing and we love your choice of colour! We hope you enjoy it. Thanks again from Mark, John and everyone at Eden for your kind comments.

Posted 6 years ago

“Explained what to expect and then delivered in terrible weather, completing the job as promised.”

Helpful Report

Posted 6 years ago

Thank you so much for rating and reviewing us. Snow or no snow...our installers will be there if they can! Hopefully the two new glass porches are doing their job and keeping out the terrible rain we're having now!

Posted 6 years ago

“The delivery was good. The erection was marvelous and completed very speedily. When we started with your rep he was so helpful we have got just what we needed and it is the right colour. Some of the neighbours who have seen it are already thinking of contacting you for details for themselves. We send you a big thank you for a job well done. Peter and Frances Summers.”

Helpful Report

Posted 6 years ago

Thank you so much for this fantastic review! Peter, John and the whole team were delighted to hear how happy you both are with the new glass veranda. Don't forget; we like to reward our customers for personal recommendations so make sure that your neighbours mention your name if they do decide to contact us. We can't blame them for wanting one too!

Posted 6 years ago

“Initial install went excellently. Can tell you what I think about the product after I use it.”

Helpful Report

Posted 6 years ago

Thank you for the feedback. We're so glad that the installation went well. Fingers crossed for some lovely sunshine so you can test out your new awning soon!

Posted 6 years ago

“Good staff”

Helpful Report

Posted 6 years ago

Thank you for the compliment!

Posted 6 years ago

“Nice, efficient people throughout. Excellent customer service. Superb product.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review Eden Verandas. We're all delighted to receive such lovely feedback.

Posted 6 years ago

“We are very pleased with our Eden verandah: pleased that the sales, survey, delivery and installation were so well coordinated: pleased with the way our questions were answered and attended to, pleased with the installering crew’s politeness, and pleased with the final result.”

Helpful Report

Posted 6 years ago

Thank you both so much for this wonderful review. Everybody here was thrilled to receive such positive feedback.

Posted 6 years ago

“Great product which enhanced our backyard and gives us a sheltered area to enjoy. The installation team worked hard in appalling weather conditions. Thank you Eden Verandas for a great overall experience!”

Helpful Report

Posted 6 years ago

Thank you for this lovely review which we have passed on to our hard-working installers! We hope you are now able to enjoy spending more time outside in your garden, whatever the weather!

Posted 6 years ago

“The way How Eden Veranda contact with us and deal with us was superb also insulation team : probably the best in the world, make our garden and patio looks superb Thank you so much”

Helpful Report

Posted 6 years ago

Thank you so much for your kind words. It's great to hear that your new Veranda and under-shade look superb and we hope you enjoy spending more time outside in your beautiful garden.

Posted 6 years ago

“The German-made product is of high quality and the pre-installation surveys helpful and efficient. Despite freezing weather the installation team worked three long days, finishing up by floodlight and leaving the site completely tidy. We had two small problems - a water leak in the roof and a cracked piece of glass - but these were rectified within days. All members of the company seem genuinely proud of what they offer and keen to leave the client completely happy.”

Helpful Report

Posted 6 years ago

Thank you very much for such a great review! We are, indeed, proud to install the best Glass Room products available and the whole team was delighted to receive such lovely feedback.

Posted 6 years ago

“It’s created another room, the quality is superior. From start to finish Eden Verandas are a different class. Fkarom the initial consulation to the surveyor to the fitters each employee were just lovely people to deal with.”

Helpful Report

Posted 7 years ago

Thank you so much for these lovely comments which we have passed on to the team.

Posted 6 years ago

“Warm and respectful staff at every step of the journey, from first enquiry through sales, planning and installation...”

Helpful Report

Posted 7 years ago

Thank you for taking the time to write this review. We're so pleased that you are happy with all aspects of your installation and all of our staff. We hope that you enjoy the benefits of your new veranda for many years to come.

Posted 6 years ago

“Brilliant extension to Garden and home, well worth the wait, installation took 6 days and the installers were great and professional, and the quality and finish brilliant. Can't wait for the summer to get the full benefit”

Helpful Report

Posted 7 years ago

Thank you for the lovely feedback which we will pass on to the installation team.

Posted 7 years ago

“Wonderful. Everything I had hoped for. I’ve got a glass room to sit and work in, and keep my plants safe over the winter. Sliding doors smooth and move with minimal effort. Eden crew were efficient and coped well with wonky Cornish stone walls (and weather). The office and planning team were extremely accommodating when I asked for adjustments to the original plan. Not a cheap product, but good value in every respect. Would definitely use Eden again and have no hesitation in recommending them”

Helpful Report

Posted 7 years ago

Thank you so much for recommending Eden Verandas. It's lovely to hear how pleased you are with your Glass Room.

Posted 7 years ago

“I am extremely happy with my veranda, it is an excellent product and has been installed professionally.”

Helpful Report

Posted 7 years ago

Thank you for the lovely feedback.

Posted 7 years ago

“A very high quality product which has already been tested by very, very strong winds recently. The process from seeing an advert, followed by a home visit, a site survey and then installation was excellent.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review Eden Verandas and for your lovely comments which will be passed on to the team.

Posted 7 years ago

“Extremely pleased with product and all staff who saw us through from beginning to the end of project.”

Helpful Report

Posted 7 years ago

Thank you so much for the lovely feedback.

Posted 7 years ago

“Very pleased with our veranda it was installed in a full day, however the bag of rubbish outside on our drive is still waiting to be picked up after a week. The electrician came a few days later to attach power to use the blind and lights really pleased with the overall look not too pleased with the way the electrics look inside our home you can see a few feet of trunking as you walk in our living room. Would definitely recommend this product as we now have better use of outside space undercover.”

Helpful Report

Posted 7 years ago

Thank you for your review, we really value your feedback. We're so pleased that you were happy overall and would recommend Eden Verandas. A member of staff is chasing the rubbish collection now and will contact you today to make an appointment for us to re-visit and take a look at the wiring/trunking issue.

Posted 7 years ago

“The product is beautifully designed was installed very easily and efficiently expensive but I hope worth it.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review Eden Verandas and for your lovely comments.

Posted 7 years ago

“I'm delighted with my new decking and cabrio awning. The garden looks amazing and I've just been able to have a bbq in October without the worry that we'd all have to come inside if it started to rain. Fantastic product and service from Eden Verandas.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to post a review. We're so pleased to hear that you are delighted with your Cabrio.

Posted 7 years ago

Eden Verandas is rated 4.7 based on 659 reviews