Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.71

4.7 Rating 659 Reviews

94 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and friendly service, product is exactly what i needed. Team always kept me updated for when each installation team would arrive. Very happy and would recommend.”

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Posted 1 year ago

“Excellent and friendly service, always kept me informed on waiting times and no problems from start to finish. Great job.”

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Posted 1 year ago

“Really good, wired it in very tidily and polite.”

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Posted 1 year ago

“Very please very quick and showed how everything works”

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Posted 1 year ago

“Very happy with the product. Service is brilliant. Highly recommended.”

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Posted 1 year ago

“Excellent job very pleased.”

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Posted 1 year ago

“Glass room is excellent and we are pleased with the finished product, but dealing with the company is difficult. Our 5 day installation took 14 weeks to complete, we had to chase them constantly to find out what was happening, fitters arrived but the product didn’t. I can not recommend Eden.”

Helpful Report

Posted 1 year ago

Dear Mrs Bradley Thank you for your review. We apologise again for any stress and inconvenience caused to you as a result of the several remedial visits that were unfortunately required to finish the installation to our usual high standards. We are pleased to hear that you are happy with the finished product and hope you will continue to enjoy your veranda and under-shade for many years to come. Kind regards The Eden Customer Service Team

Posted 1 year ago

“Amazing company. The installers did such an efficient and timely job and the electrician was so neat and installed exactly what I asked for. Very happy, thank you.”

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Posted 1 year ago

“Very pleased with my new awning. Good quality and good service.”

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Posted 1 year ago

“Nice neat job. Looks great.very pleased with the work done.”

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Posted 1 year ago

“Workmen 5 stars. Happy with the finished product”

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Posted 1 year ago

“Great professional service, polite and friendly.”

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Posted 1 year ago

“I am happy with the verandah installed recently. I am not happy however that at no point was I told it would take 2 days to install which made things quite difficult for me. Please ensure that the cust9mer is told upfront how long it will take.”

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Posted 1 year ago

“Very happy with the product. Very well installed.”

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Posted 1 year ago

“Very happy with the Glass Room and decking products so far. The installation was carried out in a professional manner by the two man highly skilled installation team. They worked extremely hard in some inclement weather and provided great attention to every last detail, including clearing up at the end of each day.”

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Posted 1 year ago

“Very happy with all the work clean and neat job highly recommend”

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Posted 1 year ago

“Excellent work, nice and tidy , no fuss very professional, thank you!”

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Posted 1 year ago

“Very Impressed with the speed and accuracy of workmanship. Engineers were informative and polite at all times.”

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Posted 1 year ago

“The ease of the process altogether was easy- ordering , delivery and installation. Although it did take longer than anticipated due to supply it worked out okay in the end with the installation carried out in the sunshine. It was all coordinated( measurement visit, delivery of equipment and organisation of installation team) and worked well. Any queries I had were dealt with immediately by the sales team ( Gemma) I was particularly impressed with the Installation Team( Simon and Bradley) from up north who worked long days, hardly stopping and were courteous and a pleasure to have on site. A true northern tonic to have here in South Wales!!!”

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Posted 1 year ago

“Excellent Found a problem and advised how to rectify. Connected my lights and shade another way Nice tidy job. Pleasant and courteous. Would recommend the company to others.”

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Posted 1 year ago

Eden Verandas is rated 4.7 based on 659 reviews