Eden Verandas Reviews

Name: Eden Verandas
Address: Eden Verandas13 Armstrong MallSouthwood Business Park, Eden Verandas13 Armstrong MallSouthwood Business Park, Farnborough
Rating: 4.72

4.7 Rating 654 Reviews

94 %

of reviewers recommend Eden Verandas

Company Reviews

Metrics

Info

4.7

Based on 654 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Eden Verandas:

Privately owned and highly experienced family business, specialising in the supply and installation of bespoke, top quality, German-engineered verandas, awnings, and glass rooms, throughout the mainland UK and Isle of Wight.

Visit Website

Phone:

0800 107 2727

Email:

info@edenverandas.co.uk

Location:

Eden Verandas13 Armstrong MallSouthwood Business Park,
Eden Verandas13 Armstrong MallSouthwood Business Park
Farnborough
GU14 0NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we have had Eden Verandas fitted for some considerable time now and am very happy, not only with the product but the after care too. Cannot fault them.”

Helpful Report

Posted 11 hours ago

“Lovely job, nice lads.”

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Posted 1 day ago

“Good professional team. Communicated well. Very pleased with everything.”

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Posted 3 days ago

Dear Mr Bielby Thank you for your kind review and the fantastic five-star rating! It's great to know that our team met your expectations and that you were pleased with our communication. Your satisfaction is incredibly important to us! Kind regards The Eden Verandas Customer Service Team

Posted 2 days ago

“Appalling customer service and Eden Verandas fail to honour their own offers.”

Helpful Report

Posted 1 week ago

Dear Mr Adams We're sorry to hear that you're unhappy with the service you received from us. From our records, I can see that we provided you with a quotation for our Amalfi awning in the summer and you chose not to go ahead at that time. You then enquired again in December and, as a gesture of goodwill, we offered an additional percentage discount. You then requested that the additional percentage discount should be applied to the previously discounted price rather than our list price, which we declined to offer. Though we cannot reduce our prices any further to meet your requirements, we do apologise for any disappointment we have inadvertently caused you. We also remain willing to honour the quotation provided in December for a further seven days, should you, upon reflection, decide to go ahead with the discounted deal. We hope to hear from you. Kind regards The Eden Verandas Customer Service Team

Posted 4 days ago

“Amazing service again. Glass room look great. Heaters work well. Great job”

Helpful Report

Posted 1 week ago

Dear Miss Arlette Thank you for your wonderful review and the five-star rating! We're thrilled to hear that you loved the glass room and that the heaters are working perfectly. Your satisfaction is our top priority! Kind regards The Eden Verandas Customer Service Team

Posted 4 days ago

“Excellent service, thanks.”

Helpful Report

Posted 1 week ago

Dear Mr Woodcraft Thank you for your fantastic review and the five-star rating! We are delighted to hear that you were pleased with our service. Your satisfaction means a lot to us! Kind regards The Eden Verandas Customer Service Team

Posted 4 days ago

“Happy with job thank you so much”

Helpful Report

Posted 1 week ago

Dear Mr Abdoullah Thank you for your kind words and the five-star rating! We’re so pleased to hear that you’re happy with the job. Your satisfaction is our priority, and we appreciate your support! Kind regards The Eden Verandas Customer Service Team

Posted 4 days ago

“Sergei and Antony were efficient courteous and worked well together to deliver the veranda. A great team. They arrived when promised and left a clean and tidy site. Many thanks to them.”

Helpful Report

Posted 2 weeks ago

Dear Mr Livesey Thank you for your fantastic review and the five-star rating! We're thrilled to hear that Sergei and Antony provided you with efficient and courteous service while delivering your veranda. It's wonderful to know that they made sure to keep the site clean and tidy. Your appreciation means so much to us! Kind regards The Eden Verandas Customer Service Team

Posted 4 days ago

“Great service and lovely tidy work”

Helpful Report

Posted 2 weeks ago

Dear Mrs Springett Thank you for your lovely review and the amazing five-star rating! We're delighted to hear that you received great service and appreciated the tidy work. Your satisfaction is our priority! Kind regards The Eden Verandas Customer Service Team

Posted 2 days ago

“Friendly workmen. Careful with their work. Great explanation of everything and anything I asked about. Lovely veranda.”

Helpful Report

Posted 4 weeks ago

Dear Mr Challoner Thank you for your review and the five-star rating! We’re delighted to hear that our workmen made a positive impression with their friendliness and care. It's also wonderful to know that you appreciated the clear explanations. Enjoy your beautiful veranda! Kind regards The Eden Verandas Customer Service Team

Posted 2 days ago

“Really happy with the finished job”

Helpful Report

Posted 1 month ago

Dear Mr Warbuton Thank you for your great review and the five-star rating! Kind regards The Eden Verandas Customer Service Team

Posted 2 days ago

“Adam was excellent. Extremely professional. Cannot fault in any way. Keep hold of him .”

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Posted 1 month ago

“Amazing. Lovely to have the new socket installed. Phil was great.”

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Posted 1 month ago

“Phil was great came and added a new outside socket. Talked me through everything. No mess at all, was great”

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Posted 1 month ago

“Fitters were extremely helpful and did a very professional job. First class job all round.”

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Posted 1 month ago

“Sergio and Anthony were absolutely great. A real pleasure to have them assigned to our project. Really polite and courteous and very very tidy!”

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Posted 1 month ago

“Everything has gone to plan.”

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Posted 1 month ago

“I was super excited about getting my glass room. Initially all good and they came to the house straight away to book my purchase ( Feb) saying it could be ready for the summer! I waited until November for them to install it!!!! So couldn’t use it in the summer months! Now I’m having an issue with water on the floor everyday!!!”

Helpful Report

Posted 1 month ago

Dear Mrs Chadha Thank you for your review. We are sorry to hear that there is an issue with water ingress. From our records we can see that we are booked to attend next week. We are determined to put his right for you and trust that you will be happy with your glass room again once this issue is resolved. Kind regards The Eden Verandas Customer Service Team

Posted 1 month ago

“Amazing. Came to replace sensor. Lovely work, showed how was not working correctly. And made sure was still working after again.”

Helpful Report

Posted 1 month ago

Dear Mr lockley Thank you so much for taking awarding Eden Verandas a five star review. We are glad to hear we were able to meet your expectations. Kind regards The Eden Verandas Customer Service Team

Posted 1 month ago

“Excellent work on time every day cannot fault the fitters.”

Helpful Report

Posted 1 month ago

Dear Mr and Mrs Graham Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and valuable feedback. Kind regards The Eden Verandas Customer Service Team

Posted 1 month ago

Eden Verandas is rated 4.7 based on 654 reviews