“Ordered 2 bamboo dining sets for kids, they are absolutely lovely and my children are super happy!
Unfortunately one of those had the spoon damaged, however the customer service replied in no time and promptly replaced it.
Definitely recommended!”
“The reason i only give 3 stars is because of your delivery partner Hermes i got a message with photo of delivery but pacel was left in the snow outside a garage not mine i had to do my detective to collect parcel and i was in house all day”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Very happy with my products, only thing I was a bit disappointed with was the bottom of the jars (especially on one) seem to have a bump in them at the bottom, so they don’t stand straight and are wobbly which is a bit annoying as I’m using them to store washing liquid and washing powder. If they bottoms were flat they would stand still and would be absolutely perfect!”
