“Absolutly love my handbag vase i ordered from Eden and Willow, the first one arrived damaged, i emailed customer services, they couldn't have been more helpful and promptly sent me a replacement out.”
“Ordered four glass side plates which were very well packed and delivered as stated in e-mail communication with a neighbour as we were away, a card would have been helpful as we had to wait and see where the parcel had been left . However this was down to the courier .”
“These glass cups are really lovely to drink out of and they look great to I am so pleased with them I will be ordering more as my daughter likes them to”
“From start to finish. I could get through their system easily and I am no techno either! So really simple, just as I would have it. Thank you. Also delivery, was prompt and no squashed boxes or broken goods. Nice work Eden and Willow. I'll use you again for sure.”
“I'm absolutely delighted with the vase. It has been bought as a gift and I have no doubt it will be very well received. It was delivered very quickly and was well packaged. I would have no concerns about buying from this company again. I just need to hand it over now ...!”
“I’d never ordered from this site before but I loved the items that I did receive. They were packed well and they only took 2/3 days also.
Would defo order from here again.”
“Very good delivery time, package really well. The only criticism I will give is two of the jars are chipped one under the lid and the other on the rim, as they were for non food items and are not visible when the lids are on I’ve kept them. I know it’s difficult when ordering glass items.”
“Not what I expected, the gold is poorly attached and is already peeling off. I bought a similar style a few years ago and wanted to try these, glad I didn’t buy more as these are 2.25x the weight of my original ones. Not a comfortable glass weight to handle”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
