“Very happy with items purchased, prompt delivery. I made an error with my order and when I got in touch with the company the issue was resolved quickly and with good humour.”
“I was very satisfied as a new customer with your prompt and efficient attention to my order and the fact that the items ordered were well packaged and arrived safely.”
“Love the idea of the kids bamboo plates/bowls/spoons - they are bright and cheerful. Lower rating is because the pool party version has poor English on it “Let’s fun” which is irritating and not good education for the kids!! Also they crack easily - 2 mugs are already in the bin.”
“Beautiful decanter very pleased. Absolutely love this large decanter. I had the medium one but unfortunately it got broken and now not stocked. The larger one is thinner glass than the medium but still lovely.”
“Eden and Willow customer service is extremely good and efficient. We bought the 'kids 5 piece bamboo dinner service' and are extremely pleased with the quality. Would recommend this company and will certainly use them again.”
“Really impressed with this company! I bought 2 dinner sets for a kids Christmas present... the delivery was within a couple of days and came when it said it would. Also the products look like really good quality and so much better than they looked on the screen. Definitely use this company again.”
“When the delivery arrived, one of he items was missing When I contacted Eden and Willow they quickly apologised and immediately sent out the missing item. The grandchildren loved them and always insist on their own pattern when they visit.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
