“I have been using spice jars from Eden and Willow for over a year. They have never broken, or scratched and are easy to clean. I love the fact they comes in so many different heights”
“I was so impressed with the service I received from Eden and Willow. I had trouble using a discount code and Juliana went above and beyond to help me with this. Once I placed the order I received the items the following day. I would definitely recommend using Eden and Willow for the quality of products and their outstanding customer service.”
“I have now bought a large number of glass storage jars, in 4 different sizes, & am delighted with them all. They are, by far, the best value I have found anywhere online & I suspect I'll be buying more before too long!!”
“I liked the material and design of the children's dinner sets and ordered 2 different types (2 of each set). The quality seemed great and I liked that the material was eco-friendly. However, 3 out of the 4 bowls I bought have already cracked. I use them for my 9-month-old daily. 1 out of the 3 he dropped but the other 2 cracked (no one damaged them). Also, I don't know if these are advised as crack resistance (important for babies and toddlers) but the bowls are not. So while very eco-friendly and lovely designs are not so practical for babies in my experience.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Excellent service! My order arrived just a couple of days after I placed the order and when something was slightly damaged, it was replaced immediately and arrived very quickly again. I love my new jars, they are perfect for organising my pantry!”
“When what I ordered arrived cracked, I contacted Eden and Willow via email, the responded very quickly and immediately sent out a replacement which arrived in perfect condition. Very good service and quick resolution. Great product too.”
“Fast delivery, nice product, my little girl loves it, however selling an eco-friendly product but came in plastic packaging which isn't good for the environment but over all a very nice dinner set”
