“Unfortunately I did not receive my item when I contacted them the response was amazing I received feedback and another order was dispatched on the same day.service was brilliant”
Dear Customer,
Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Excellent customer service. I placed my first order to be delivered as birthday gift and forgot to tick the next day delivery box. Customer services were very helpful in correcting this for me and kept in touch by email. Parcel arrived in time and the products pleased with.”
“Being that my order arrived broken - which was probably no fault of Eden and Willow but was disappointing but they responded quickly to my email and dispatched another”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I’d been looking for exactly this product online and was very happy when I stumbled on Eden and Willow. I’m so pleased with the glass jars and side plates and they will all look fab in my new home.”
“I’m really happy with my order. It arrived quickly, safely, well packed. The glasses and storage jars are perfect. They look good and are excellent value for money. I just need to order some more now!”
